Updated by Rel on Jul 20, 2023
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You can click the quick navigation to learn the fixes with great ease.

Restart Computer

Inspect the Hardware Devices

Uninstall Graphic Driver

Reset BIOS

< a class="anchor" href="#reinstall_windows_11">Reinstall Windows 11

Hello, my computer is switched on, but the screen is black. There's no display, and I cannot see my cursor. I've attempted several solutions, but none have worked. Could you please assist me?

A black screen can be a highly frustrating computer issue, especially when you discover that even your mouse cursor is absent. Typically, numerous factors can lead to the Windows 11 blank screen no cursor problem, and the corresponding fixes vary accordingly. This means that it might take more time to continually try different methods to resolve the issue.

windows 11 black screen no cursor

However, there's no need to worry. The solutions for fixing the Windows 11 black screen with no cursor issue are not intricate. We'll guide you through detailed steps. Just follow the sequence of checks and methods we provide, and you'll smoothly rectify your computer.

What Causes "No Display" on a Monitor with Windows 11?

Before commencing the computer repair, it's essential to identify the potential reasons behind the Windows 11 black screen with no cursor issue.

  • Hardware Failure: A computer hardware issue can lead to a black screen, for instance, if the display is defective, the cable connection is loose, or there are issues with external devices. When your PC experiences a black screen with cursor or without one, the first step is to check the monitor and cable condition.
  • Driver Failure: If your computer's display is problematic, it might be due to an error in your graphics card driver.
  • Corrupt Boot File: If you don't see the Windows logo or any display prior to logging in, it could be because your boot file is corrupted.
  • Virus Intrusion: An intrusion of a virus or malicious software into the computer can also result in errors like a black screen.

Having understood the reasons behind the Windows 11 black screen with no cursor, we can more efficiently troubleshoot the issue based on the aforementioned factors. Please follow the steps below to promptly fix your Windows 11:

如何修复Windows 11无光标黑屏问题

Restart Computer

Regardless, restarting your computer should be your first step. If you encounter a Windows 11 black screen after or before login with no cursor, press and hold the power button for a few seconds to force shut down the PC. Once the computer is fully turned off, press the power button again to reboot the computer. Then, observe if the screen displays content normally and if the mouse cursor appears.

press and hold the power button (Please note that as an AI language model, I cannot directly provide images, but the text translates to:) "Press and hold the power button"

Sometimes, with this simple operation, your computer can quickly return to normal. However, if your computer still doesn't display any content after restarting the system, please proceed to the next method.

Examine the Hardware Devices

If your Windows 11 still displays a black screen with no cursor after restarting your computer, you should proceed to检查硬件设备和计算机的连接next.

Please disconnect the cables first, inspect if there's any dust or moisture in the socket, and then reconnect the cables to the appropriate sockets after cleaning.

If you're using a desktop computer, not a laptop, ensure that your hardware is securely installed in its slot. If it's loose, you'll need to reseat it manually.

Inspect the hardware device

Following these two steps, if your computer screen remains black, you'll need to check if there's an issue with your monitor. Try connecting your host to another monitor and see if the new monitor displays any content.

If none of the above solutions fix the black screen with no cursor issue, the graphics card driver could be the culprit behind this failure.

Uninstall Graphic Driver

First, you need to access Windows 11 through the Windows Recovery Environment. WinRE is a handy utility provided by Microsoft that aids users in resolving common computer issues. When you encounter a Windows 11 black screen with no cursor, you can enter Safe Mode via WinRE, open Device Manager, and uninstall the graphics card driver to restore the system to its normal state.

Enable Safe Mode

Step 1. Press and hold the power button on your Computer to turn off the PC, and then restart it. After doing this three times, your computer should display the Windows Recovery Environment (WinRE) page.

Tip: If you can't successfully enter WinRE and Windows 11 still displays a black screen with no cursor, proceed to the next method.

Step 2. Navigate to Troubleshoot > Advanced options > Startup Settings.

Click on "Startup Settings". click startup settings

Step 3. Then click on the Restart option and press F5 to select Enable Safe Mode with Networking.

Press F5 to enter Safe Mode with Networking

Uninstall Device

Step 1. After entering safe mode, press the Windows + X keys to open Device Manager.

open device manager

Step 2. In the pop-up tool window, navigate to Monitors > Generic PnP Monitor. Right-click on it and select Uninstall device > Uninstall.

uninstall generic pnp monitor

Step 3. Next, navigate to Display adapters and uninstall the drivers as you did in Step 2. Make sure to check the box for Attempt to remove the driver for this device.

uninstall graphics driver

Step 4. Press the Windows + R keys and type services.msc in the Run dialog box. Then click OK.

type into the run box

Step 5. In the Services window, locate the Windows Update option and open it.

navigate to windows update option

Step 6. Change the Startup type to Disabled, Service status to Stopped, and click OK.

disabled windows update

Step 7. Finally, restart your PC and check if the black screen issue is resolved.

Warning: Please note that after uninstalling the graphics driver, you must disable Windows Update. Otherwise, it will reinstall the driver you removed, resulting in the Windows 11 screen turning black again.

Reset BIOS

If your computer cannot enter Safe Mode, or if your Windows 11 screen still doesn't display anything after successfully uninstalling the graphics card driver, you'll need to reset the BIOS.

BIOS stands for Basic Input Output System, which is a program embedded in the Read-Only Memory (ROM) chip of a computer's motherboard. It reads and writes specific system configuration information from the CMOS (Complementary Metal-Oxide-Semiconductor) and ensures the proper functioning of the computer. When encountering a black screen issue, resetting the BIOS can be a potential solution to address the problem.

Since your Windows 11 is displaying a black screen without a cursor, you should remove the CMOS battery to manually clear and reset the BIOS. Here are the specific steps to follow:

Step 1. Turn off all devices connected to your PC and unplug the power cord.

Step 2. Locate the battery on the board and detach it from its connector. Note: The button battery should be positioned with the anode facing up. In other words, the side with the "+" sign should be upwards.

remove the battery

Step 3. After removing the battery, wait for around 30 minutes. Then, reattach the battery and reconnect all previously disconnected devices.

Step 4. Restart your computer and enter the BIOS to check if your computer has returned to normal.

Reinstall Windows 11

If none of the above methods work for recovering Windows 11, your last resort would be to reinstall Windows 11.

Windows Reinstall is an advanced solution that can resolve system issues for you. It enables you to restore your computer to a pristine state even when faced with a Windows black screen with no cursor.

Though reinstalling the computer will cause you to lose your stored personal data, losing data is a small price to pay compared to losing the functionality of the computer. Hence, as a precaution, after resolving this issue, please develop the habit of regularly backing up your data.

To reinstall your computer, you'll need a bootable USB drive. If you haven't prepared one事先, you can utilize the OS2GO tool, a powerful Windows To Go creator, to create a bootable USB drive for Windows 11.

You can use other Windows 11 computers to download and utilize the tool OS2GO to copy the installed Windows 11 to a USB drive. After that, insert the prepared USB into your computer and initiate the system reinstallation process.

Here's a step-by-step guide to creating a Windows 11 USB drive:

Step 1. Install OS2Go on your Windows computer, which will show the used space on your system drive. Insert a USB drive with a capacity larger than the used space on your system drive. Select the target USB drive and click Next to proceed.

how to use os2go step 1

Step 2. OS2Go will warn you that the following action will erase all data on your drive. Make sure you've backed up all important data. Click Continue to proceed.

how to use os2go step 2

Step 3. Adjust disk layout. The default disk layout on the target drive will be identical to the source drive. You can also customize the layout to suit your needs. Check the option provided if you're using a Solid State Drive as the Windows boot drive. Then, click Proceed.

how to use os2go step 3

Step 4. OS2Go will then begin creating the portable USB drive. This process may take a while, depending on your operating system and network conditions. Once the progress reaches 100%, the USB drive should be bootable.

how to use os2go step 4

Step 5. Insert the portable Windows USB and restart your computer. Press the necessary key (F2, DEL, F10...) to access the BIOS. Select to boot from the USB drive.

注意: 请确保便携式USB的启动模式(UEFI 或 Legacy)与目标计算机相同,否则可能无法启动。

Conclusion

Regardless of whether it's caused by hardware device failure, driver error, system file corruption, or a virus infection, this article provides solutions to fix the Windows 11 black screen with no cursor issue.

However, before resorting to the ultimate solution of re-installing the system, you can utilize the OS2GO tool to create a bootable USB drive for Windows 11. This will facilitate an easy and efficient process, sparing you considerable maintenance efforts and costs.

FAQs (Frequently Asked Questions)

1. How do I retrieve my cursor in Windows 11?

Here are 5 ways to get your cursor back on Windows 11:

方法1: 重启你的电脑。

Method 2: Check if the mouse cursor is disabled when it reaches the edge of the display.

Method 3: Change the USB port for the mouse.

Method 4: Update the mouse driver.

Method 5: Disable the "Hide mouse pointer while typing" option in Windows 11.

2. Why does my Windows 11 get stuck on a black screen after the update?

Following the system update, the primary cause of a black screen on Windows 11 could be an issue with your graphics card driver. If the graphics card driver is no longer compatible with your updated system, it might lead to a black screen on your computer.

To resolve this issue, you need to enter the Windows RE (Recovery Environment) security mode, open Device Manager, and uninstall the graphics card driver.