Fix 0xc00d36e5 Error in Windows 10/11 | Video Can't Play

Your video fails to play on Windows 10/11 with an error code 0xc00d36e5, and the message indicates that the item is unplayable. It suggests reacquiring the content, but you're unsure of the issue. Don't worry, as this is a common problem in Windows.

The error code 0xc00d36e5 is common and frustrating since it prevents you from playing or enjoying your desired content. However, you need to identify the various reasons behind the error to effectively avoid it.

Remember, you can only resolve error code 0xc00d36e5 by identifying its cause. This ensures that you prevent recurrent issues while playing videos in your file.

Fortunately, you can find simple & effective ways to fix the 0xc00d36e5 error in this post!

Fix 1: Repair Corrupted Videos Causing the 0xc00d36e5 Error

Upon identifying the cause of error code 0xc00d36e5 and locating the corruption in the video that led to the playback issue, you can repair it using software such as Fixo Video Repair tool to address video corruption.

The software tool Fixo Video Repair enables users to fix any corrupted videos that may occur during shooting, editing, transferring, or converting. It promptly addresses the issue of videos not playing by repairing damaged video files.

This video repair software is reliable and user-friendly. It can also fix corrupted videos from drones, cameras, dashcams, mobile phones, and local hard drives.

It can repair a variety of video formats such as MP4, AVI, M2TS, ASF, M4V, KLV, MPEG, INSV, 3GP, and more, regardless of the extent of corruption in the video. With this powerful repair tool, you can easily fix video issues like error code 232011, 232304, and so on.

Refer to this guide and use the Fixo Video Repair tool to fix non-playable video files:

✨Step 1. Download, install, and open the Fixo Video Repair tool

Click the download button or visit the Fixo official website to download and install this video repair tool. Upon launching the interface, click "Video Repair" followed by "Add Videos" to upload movies, recordings, or other video files from various storage devices.

✨Step 2. Begin the video repair process now

If you don't wish to repair all videos at once, you can select a single one and click on "Repair." To remove a video from the repair list, click the trash button.

✨Step 3. Preview and save the repaired videos

It may take longer to repair larger videos. Click the play icon to preview the repaired videos, and click "Save All" to save these video files. The "View Repaired" button will direct you directly to the folder containing the repaired files.

This image shows the third step in the video repair process in Fixo, where the repaired videos are saved.

✨Step 4. Perform advanced repair if necessary

If the video displays "Quick Repair Failed," it indicates that the video is severely damaged, and it's recommended to use the advanced repair mode. Click "Advanced Repair" > the folder icon > "Confirm" to add a sample video.

✨Step 5. Check the Match Result

A pop-up window will let you know if the sample video is useful for repairing the damaged ones. Detailed information about both the corrupted and sample videos will be displayed. Click "Repair Now" to initiate the advanced video repair process.

Remember to take a minute to share this post on your social media to help a friend fix the error code 0xc00d36e5.

Fix 2: Use VLC Media Player to Resolve Error 0xc00d36e5

Another reason why you encounter error code 0xc00d36e5 is because the media video player you are using is not compatible with the video you want to play.

You can use the VLC media player to resolve the error code 0xc00d36e5. The player supports numerous video file formats that the Windows Media Player cannot handle.

因此，如果视频在Windows Media Player中无法播放，它很可能可以在VLC Media Player中播放。

Let me show you how to do it!

Step 1. First, download and install VLC Media Player on your Windows device.

Step 2. After launching the VLC Media Player, choose "Tools" and then select "Preferences."

Step 3. Now click on "Input and Codecs," which automatically takes you to "Always Fix."

Step 4. After selecting "Always Fix," click the "Save" tab, and then return to verify if the error code 0xc00d36e5 has been resolved.

Fix 3: Solve the 0xc00d36e5 Error by Playing Videos in Safe Mode

Another method to resolve error code 0xc00d36e5 is by playing videos in Safe Mode.

Follow me as I guide you on how to play videos in Safe Mode.

Windows 10 Tutorial:

Step 1. First, access the PC's "Settings" to modify the settings.

Step 2. After opening the settings, select "Update & Security."

Click on "Update & Security".

Step 3. Select "Recovery."

Step 4. Select "Restart now" under Advanced Startup.

Windows 11 Tutorial:

Step 1. Open Windows 11 settings.

Step 2. Choose "System" > "Recovery".

Select "System" and then click on "Recovery".

Step 3. Check the Recovery options and click the "Restart now" button next to the Advanced startup.

After that, the computer will restart on the "Choose an option" screen. Here, navigate to "Troubleshoot" > "Advanced options" > "Startup settings" > "Restart." Your computer will restart, and once it does, select "F4 or 4" to start in Safe Mode.

完成这些步骤后，现在需要退出安全模式。以下是操作方法！

Step 1. Press "Windows + R."

Step 2. In the box that appears, type msconfig and then click "OK."

Step 3. Select the "Boot" tab, and under it, uncheck the box for "Safe boot."

Once you've done that, you'll find that the videos play in Safe Mode. Here's how to proceed:

Step 1. Update your video drivers.

Step 2. Alter your PC's settings. Navigate to "Settings" > "Apps" > "Video Playback." You can also modify the Graphics settings, utilize Advanced Display Settings, and more.

Fix 4: Run SFC and DISM to Solve Error 0xc00d36e5

Occasionally, corrupted system files or damaged disks can lead to error code 0xc00d36e5 Mp4 file not playing; the solution to this issue is by running the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools.

Here, you need to remember that the SFC only operates by scanning and replacing corrupt, altered, or missing files.

It doesn't matter if it resolves the issue, but it will assist in ruling out corruption in the system files.

The condition is that the SFC scan can only be utilized if the computer device boots normally. If it doesn't start normally, you'll need to initiate it in Safe Mode.

Stay tuned as I demonstrate how to perform an SFC scan on Windows.

Step 1. Type Device Manager in your search box.

Step 2. Right-click on the Command Prompt and select "Run as Administrator." A prompt window will open.

Step 3. You can now type sfc/scannow in the opened Command Prompt and press the Enter key to start the scanning process.

Step 4. After the scan is complete, restart your computer device.

If the SFC scan fails, you can run the DISM command; otherwise, there's no need to run it if error code 0xc00d36e5 is resolved.

Here is how to do it safely.

Step 1. Open "Command Prompt" as an administrator.

Step 2. Type DISM /Online /Cleanup-Image /RestoreHealth.

Step 3. Press "Enter" to start the program, which typically takes 10 minutes to complete.

Step 4. When done, don't close the Command Prompt window. Just restart your PC and run the SFC scan again.

You can share all these 4 methods on FB to assist more users who encounter error 0xc00d36e5 in Windows 11 or 10.

Item Unplayable - Please Reacquire the Content

Check out the frequently asked questions below to learn more about error code 0xC00D36E5.

1. How can I quickly fix the 0xc00d36e5 error?

Here are some of the quickest ways to resolve error code 0xc00d36e5!

Translate the following text into English:
• Convert your video file to a supported format.
• Try playing the videos in a different media player.
• Alter your Windows settings for video editing.

2. Why do I encounter error 0xc00d36e5 in Windows 10?

Some of the reasons why you encounter error 0xc00d36e5 in Windows 10 include corruption of media files.

Another reason could be issues with Windows Media File compatibility with the file format of your video.

3. What is the best way to fix an unplayable video?

An unplayable video is a frustrating issue you often encounter on your Windows PC. The best approach to fix an unplayable video is by converting the video file into a different file format.

Conclusion

We have discussed four solutions to address the error code 0xc00d36e5 in your Windows 10/11. These include repairing corrupted videos, trying VLC Media Player, playing videos in Safe Mode, and running SFC and DISM scans. Surely, one of these methods will effectively work for you.

If the video file is corrupted, you can utilize the repair software tools Fixvideo Repair. This software is robust and user-friendly.