It can be very frustrating to see an error notification while trying to enjoy your content. A common issue is the error code 100013, which displays a message saying, "Sorry, the video player failed to load."
This issue might interrupt our accustomed streaming experience, leaving users puzzled and expecting a solution. In this article, we will outline the troubleshooting steps to resolve this problem.
When you encounter the error code 100013 indicating video playback issues, you might consider using software like the Fixo Video Repair Tool.
Please refer to the following guide on how to use this video repair software to fix corrupted and malfunctioning videos:
✨Step 1: Download, install, and launch the Fixo Video Repair tool.
Click the Download button or visit the Fixo official website to download and install this video repair tool. On the interface, click “Video Repair” > “Add Video” to upload your movie, recording, or other video files from various storage devices.
✨ Step 2. Start Video Repair Now
If you don't want to fix them all at once, select one and click “Repair.” You can click the trash can button to remove videos from the repair list.
Step 3: Preview and Save the Repaired Video
Larger videos might take longer to fix. Click the play icon to preview the repaired video, then click "Save All" to save these video files. The "View Repaired" button will take you directly to the folder where your repaired files are located.
✨Step 4: Perform Advanced Fixes if Needed
If you see "Quick Fix Failed," the video is severely damaged, and you should use the Advanced Repair mode instead. Click "Advanced Repair" > the folder icon > "OK" to add a sample video.
✨Step 5: Review the Matching Results
From the popup, you will know if the sample video is helpful in repairing the corrupt video. You see a detailed list of information about the corrupt and sample video. Click on 'Repair Now' to start the advanced video repair process.
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A stable internet connection is crucial for video streaming, as network issues often lead to error 100013.
Step 1: Make sure you have a stable internet connection before playing the video.
Step 2: Run a speed test to check your upload and download speeds.
Step 3: If your connection is unstable, try troubleshooting your modem or router, or contact your service provider.
Ensure a stable internet connection.
Your web browser, which you use for streaming and playing videos, can also be a factor, as saved cache and cookies might cause it to run slowly, resulting in the error code 100013. You can follow these steps to clear cache and cookies on Google Chrome:
Step 1: Open Chrome and click on the "More" icon in the top-right corner.
Step 2: Select "Tools." Then choose "Clear Browsing Data."
Step 3: Swipe up, and tap “All Time” to delete everything.
Step 4: Check the boxes for “Cookies and other site data” and “Cached images and files,” then click “Clear Data.”
Sometimes, certain browser extensions can cause error code 100013 to appear while watching a video. To see if one of these is the culprit, try disabling them.
Step 1: First, open the Chrome browser on your computer.
Step 2. To access the settings, click on the “three dots” on the right, then hover over “Extensions,” and select “Manage Extensions.”
Step 3: You'll see a list of your installed extensions, which you can disable by toggling the switch next to the extension name or remove temporarily by clicking “Remove.”
Click the “Remove” button.
This method also works when you encounter the error code 232404 while playing a video file.
Step 1: First, open the Chrome browser.
Step 2: Find the “More” option in the corner, and tap on it.
Step 3: Click “Help” and then choose “About Google Chrome.”
Select "About Google Chrome."
If an update is available, you'll see an “Update Google Chrome” button here.
Step 5: Select your button.
Step 6: Restart your browser after the update is complete.
Let's address some common questions about Chrome error code 100013 and how to fix it.
1. What is error code 100013 in Chrome browser?
In the Chrome browser, error code 100013 typically occurs when there's an issue playing a video. This could be due to a communication failure between your device and the video server, network issues related to a specific browser version, or conflicts with browser extensions.
How do I fix error code 100013 in Google Chrome?
To resolve error code 100013 in the Chrome browser, you can try the following steps:
3. How do I fix Chrome error codes?
With the solutions provided for error code 100013, you should be able to play and enjoy your videos again. For damaged video files, you can try using Fixo Video Repair, a tool that can mend corrupted videos without compromising their quality.