Fix Zoom Error Code 10004 | 6 Simple Tricks

Zoom has become one of the most used office tools, especially during the pandemic. It remains a popular choice for online meetings that make our lives easier. But what if you encounter the Zoom error code 10004? This article from Tools is here to help you fix this issue. Read on to get all the information you need to resolve this error!

Method 1: Check the System to Fix Zoom Error Code 10004

Verifying the current status of the Zoom app service is crucial, as it helps you pinpoint the exact cause of the issue. Even if you find that the Zoom service is operating normally, there could be problems with your system. A few simple steps are enough to check the service status.

Step 1: Launch the Google Chrome browser or your preferred alternative.

Step 2: Type status.zoom.us in the search bar and press "Enter."

If all Zoom servers and systems are functioning normally, you will see an "All Systems Operational" message.

Step 4. To verify that there are no issues with your organization, scroll down and check the various dropdown options, including "Zoom Support" and "Zoom Meetings." Click on the "+" button to view the status.

Method 2: Fix Error 10004 with Windows Defender Firewall

The second step should be to make sure that your Windows Firewall settings allow Zoom video conferencing. If Zoom is not allowed, you can turn off the firewall by following these instructions: How to Turn Off the Firewall in Windows 10:

1. Press the Windows key + R to open the "Run" window, or you can find it by typing "run" into the search bar.

Step 2: Type firewall.cpl in the box, and then click OK.

Step 3: Select "Allow an app or feature through Windows Defender Firewall." Then, choose "Change settings."

Select “Change settings”

Step 4: Find “Zoom Video Meetings” and check the boxes for “Public” and “Private.”

If you could share this post on your social media or forum to help others who might run into this error code, that would be great.

Method 3: Fix Error Code 10004 by Checking Zoom Server Status If you encounter error code 10004, it might be due to temporary issues with the Zoom servers. First, check the status of the Zoom service to ensure there isn't a widespread outage. Follow these steps: 1. Open your web browser. 2. Visit Zoom's official [Service Status Page](https://status.zoom.us/). 3. On the page, you'll see the current status of various Zoom services. If everything is normal, you should see a message like "All Systems Operational" or a similar green indicator. 4. If you find that there is a service disruption or maintenance ongoing, you may need to wait for the issue to be resolved. Typically, Zoom updates their service status promptly after fixing any problems. If the Zoom server status is normal, but you're still encountering error code 10004, try other solutions or contact Zoom Customer Support for further assistance.

If you encounter the Zoom error code 10004, it's advisable to check the service status on their official website, as doing so might provide some useful information. This step helps determine whether the issue lies with the Zoom app on your PC or the service itself.

Step 1: Open any web browser that you prefer.

Step 2: Type status.zoom.us in the search bar and press "Enter" to go to the company's service status page.

If all systems and features of the application are working as expected, the message All systems go appears.

Step 4. Scroll down and check the various dropdowns, such as "Zoom Support" and "Zoom Meetings," to see if the company is reporting any issues with the Zoom error code 10004. Click the "+" button next to the category to expand and view the status.

While scrolling, look for any red-font alerts that might appear, but if your system is not malfunctioning or in an operational state, the Zoom server is not the source of error 10004.

Method 4: Update Zoom to Fix Error Code 10004 Zoom

You can only update the Zoom client yourself if you're unable to open the application after installation. Sometimes, issues arise with outdated programs, so it's essential to ensure you're using the latest version. If an update is available, you can download it from your app store by following these steps: 1. Open the App Store: This could be the Mac App Store, Microsoft Store, or Google Play Store, depending on your operating system. 2. Search for "Zoom": Type "Zoom" into the search bar within the store and press Enter or click the search button. 3. Select the Zoom app: Find the official Zoom Meetings app in the search results. 4. Check for update options: On the Zoom app page, look for a button labeled "Update," "Get Update," or something similar. If an update is available, this button will typically be highlighted. 5. Click Update: Tap this button to start downloading and installing the latest version of Zoom. 6. Wait for the update to complete: The process may take a few minutes, depending on your internet speed. 7. Restart Zoom: After the update finishes, relaunch the Zoom client to enjoy the new features and improvements. Please note that if you're a user within a company or organization, your Zoom client might be managed by an administrator. In this case, updates might occur automatically, or you may need to contact your administrator for assistance.

Step 1: Launch the Zoom app on your computer.

Step 2. Click on your Zoom user profile icon located in the top-right corner of the screen.

Step 3. Then, choose Check for Updates to see if any are available.

Step 4: If an update is available, select Install to update Zoom.

This method also works when dealing with a Zoom video not working issue.

Method 5: Fix Error Code 10004 in Zoom by Clearing Cache and Cookies

Zoom errors can result from corrupted cookies and storage files, erroneous codes, or connectivity issues. You can resolve this error by clearing the Zoom cache and cookies on your device. Here's how:

Step 1: If the Zoom app is open, close it, and then open Run.

Step 2: Type AppData, and then click OK.

Step 3: Open the "Zoom" folder.

Step 4: Find and delete the "data" folder within the "Zoom" folder.

Step 5. When done, restart Zoom.

Did you manage to fix the Zoom error code 10004 by following the steps above? If so, please share your solution on social media to assist those who might be encountering a similar issue and in dire need of help.

Method 6: Fix Error Code 10004 by Reinstalling Zoom

This will remove any corrupted files or misconfigured properties that might be causing error messages. If none of the above fixes work, you can try reinstalling Zoom. Here's how:

Step 1: Click on the "Start" menu and open the Control Panel.

Step 2: You'll find "Uninstall a program" under Programs.

Step 3: Find “Zoom” in the list, and right-click on it.

Step 4: Choose Uninstall.

Step 5. You can visit the Zoom website to download the installer again and reinstall the app on your system.

Additional Tip: How to Fix a Corrupted Video in Zoom

If you need an easy fix for the Zoom error code 10004, the Fixo Video Repair tool can be very useful.

The software quickly gained popularity after its release, known for its ability to swiftly resolve various computer issues. This video repair tool effortlessly fixes corrupted files, whether it's the most common and popular MP4 repair or the less well-known 3GP files. Fixo Video Repair also addresses numerous video playback error codes, such as Error Code 232404, 00013, and 102630.

Frequently Asked Questions (FAQs) about Zoom Error Code 10004

These are some common questions to consider to better understand the topic:

1. How do I fix Zoom error code 10004?

As a solution to issue 10004, you can check the Windows Defender Firewall settings, ensure the Zoom server is running properly, update the Zoom application, clear the Zoom cache, and then restart Zoom.

2. How do I fix Zoom errors?

As mentioned above, you can fix the Zoom error by repairing the Windows Defender Firewall settings, checking the Zoom server status, reinstalling the app, and clearing the Zoom cache. However, some general maintenance steps like keeping Zoom updated regularly, being aware of the system requirements, having a reliable internet connection, updating the operating system, etc., will help avoid Zoom errors in the first place.

3. What does error code 104114 mean on Zoom?

Error code 104114 indicates that the Zoom server is unable to establish a connection with your device. There are a few solutions to resolve this issue. Make sure your antivirus program isn't interfering with your network connection, check your internet environment, and have your network administrator verify the firewall and proxy configurations.

Conclusions

Many users have encountered the Zoom error code 10004, but most are unsure about the exact source of the issue. This particular error typically occurs during audio and video calls on Zoom, stemming from a problem with the client's connection to the Zoom server. Solutions often involve checking for server issues, firewall restrictions, or failed automatic updates. Successfully addressing these aspects usually resolves the problem.

However, if all the tips mentioned above fail to do the trick, you can resort to Fixo Video Repair, which will effectively fix this frustrating issue.