Recently, I bought an expensive device that lets me transfer cassette tapes to a USB or SD card. Upon completion of the conversion, the files are saved in MP4 format. However, when attempting to play them on various platforms like Media Player, VLC, Groove, and others, I encounter the error code 0xc00d36c4. How can I resolve this issue? I've tried some online solutions, but they don't seem to correspond with what I see on my laptop, possibly because I'm using Windows 10.

-From Microsoft Community

This error message, "Try playing something else. This item's file format may be unsupported, the file extension may be incorrect, or the file may be corrupted," typically appears when attempting to play a video on your computer. Error code 0xc00d36c4 suggests that the file format might not be supported, the file extension could be incorrect, or the file itself might be corrupted. Continue reading to find solutions.

9 Ways to Fix Error Code 0xc00d36c4

All the solutions come with step-by-step instructions to guide you through the process yourself. Let's have a look.

  1. Method 1: Repair Corrupted Video with Video Repair Tool
  2. Method 2: Move Your Video Files to Internal Drive
  3. Method 3: Play Videos in Another Media Player
  4. Method 4: Convert the Video File Format
  5. Method 5: Update the Display Adapter Driver
  6. Method 6: Remove and Reinstall All USB Controllers
  7. Method 7: Disable Copy Protection in Windows Media Player
  8. Method 8: Utilize AVI Repair in VLC Media Player
  9. Method 9: Install Missing Codecs

Method 1: Repair Corrupted Video using Video Repair Tool

Video corruption is a key factor leading to error code 0xc00d36c4, which is why you might encounter this message when your videos become damaged. To repair the corrupted video and resolve the error code, you can utilize a professional video repair tool like Fixo Video Repair Tool.

With the aid of this advanced tool, you can effortlessly fix your corrupted video with just a few clicks. If the quick repair process doesn't succeed, you can utilize its advanced repair feature. Simply upload a video that was captured with the same device, click on "Confirm" and "Repair Now" to initiate the process. Fixo Video Repair will automatically rectify the damaged video file for you. This dependable video repair tool is capable of handling corrupted video files, unreadable or damaged photos, and documents alike. Furthermore, you can seek assistance from this reliable tool when you encounter an issue with an MP4 file not playing.

    • Fixo Video Repair can fix any damaged video, whether the corruption happened during editing, conversion, or recovery attempts.
    • It supports all major video formats, including MP4 repair, MOV, MKV, FLV, AVI, 3GP, M4V, WMV, FLV, SWF, and many more.
    • The tool can repair videos from various sources like external hard drives, USB flash drives, SD cards, cameras, and more.

Now, follow the steps below to fix your videos:

Step 1. Open Fixo on your local PC. Click "Video Repair" and add the corrupted MP4/MOV/AVI/MKV/3GP/FLV/MKV/WMV video files by clicking "Add Videos".

add videos to repair videos with Fixo

Step 2. Move the cursor to a video and click the "Repair" button to initiate the individual video repair process. If you wish to repair all videos, click "Repair All."

select videos to repair

Step 3. Wait a few minutes, and the corrupted videos will be repaired. Click the play icon to preview the videos. You can save an individual video by clicking the "Save" button next to the play icon. If you wish to save all the repaired videos, select "Save All."

Save repaired videos in Fixo

Step 4. If the quick repair fails, you should use the advanced repair mode. Click "Advanced Repair" and add a sample video. Select "Confirm" to proceed.

add sample videos for advanced repair

Step 5. A list of detailed information about the corrupted and sample videos will appear. Click "Repair Now" to initiate the advanced video repair process. Once the repair is finished, you can preview the videos and click the "Save" button to save the repaired video files to a suitable location.

click repair now to start advanced repair

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Method 2: Move Your Video Files to the Internal Drive If you prefer to keep your video files within the internal storage of your device, follow these steps: 1. Connect your external drive to your computer or laptop. 2. Locate the video files you want to transfer and select them. 3. Right-click on the selected files and choose "Copy" or use the keyboard shortcut "Ctrl+C" (Windows) or "Command+C" (Mac). 4. Disconnect the external drive safely by following the appropriate procedure for your operating system. 5. Connect your device to your computer or laptop using a USB cable. 6. Depending on your device, you may need to unlock it and allow file transfers when prompted. 7. On your computer, navigate to the internal storage location where you want to save the videos. This could be the "DCIM," "Movies," or "Downloads" folder, depending on your device and preference. 8. Right-click in the destination folder and choose "Paste" or use the keyboard shortcut "Ctrl+V" (Windows) or "Command+V" (Mac) to transfer the files. 9. Wait for the transfer process to complete. This may take some time, depending on the size of your video files. 10. Once the transfer is finished, safely disconnect your device from the computer. 11. Verify that the videos are now stored on your device's internal storage by checking the designated folder. Remember that moving large video files to your device's internal storage may quickly consume available space. Consider using a cloud service or an external drive for storage if space is limited.

If neither of these methods yields the desired result, it's highly likely that your file isn't corrupted. A simple and safe solution is to move your unplayable video from the external storage location (your USB drive or DVD) to your computer's internal hard drive. Here are some keyboard shortcuts to facilitate this transfer process easily.

You can select the files on the external drive and copy them using the Ctrl + C shortcut. Then, press Ctrl + V to paste them into the internal storage. If successful, your videos should open and play smoothly.

If there's an issue with this process, this post might be helpful to you:

related articles

How to Effectively Fix Moved or Copied Video Files That Won't Play

This guide addresses issues with devices and videos, along with a free solution to fix the problem of copied video files not playing.

Method 3: Play Videos in Another Media Player

This error message also appears when the file format is not supported by the media player you're currently using. You can either opt to play the video with a different media player or convert the video format if you insist on using the same one. Let's first explore how to resolve the issue by using another media player.

Aside from the built-in Windows Media Player, the most suitable and popular choice in such instances is the VLC Media Player, which supports the majority of video file formats. Alternatives you could consider include Winamp, QuickTime, or KMPlayer.

Method 4: Convert the Video File Format

While the reasons may be similar, this method might be a bit more complicated than the one above, but if Method 4 doesn't work, it can still be a reasonable option. The most recommended converter for this purpose is the VLC media player. Here are the detailed steps you should follow:

Step 1. Open your video file with the VLC media player.

Open file with VLC Media Player

Step 2. Go to the "Media" section. Choose "Convert/Save".

choose select or save This image shows a user interface with the options "Choose," "Select," and "Save." The text instructs users to choose their media and click "Convert" followed by "Save" to proceed with the conversion process.

Step 2. Add the input files that need to be transcoded and choose "Convert/Save".

add input files

Step 3. In the Convert window, click on "Browse" to specify the file name and location for the Destination file option.

select browse to view file name

Step 4. Click the "Start" button. Your converted video file will be saved in the location you specified.

Method 5: Update the Display Adapter Driver

As we mentioned above, the error code sometimes occurs due to hardware conflicts, so updating the display driver can help. You can try the following:

Step 1. Navigate to "Device Manager."

Step 2. Right-click on "your driver" and select "Properties".

Step 3. Click the "Update Driver Software" button.

Step 4. Select "Update Driver Software".

select automatically search for updated drover software This image depicts a graphical user interface with the text "Automatically search for updated driver software" written in it. The context suggests it's part of a software or operating system setting where users can choose to let the system automatically look for and update drivers to keep their device up to date.

?Tip: If the driver is already up to date, uninstall it first and then reinstall it for added security.

Method 6: Remove and Reinstall all USB Controllers

Error code 0xc00d36c4 may also result from system conflicts between your PC and the external device connected. To resolve this issue, you can try reinstalling the USB controller on your system as follows:

Step 1. Press the "Win+X" keys and choose "Device Manager" from the options.

select device manager

Step 2. Locate and expand the "Universal Serial Bus controllers" section in the Device Manager window.

find universal serial bus controllers

Step 3. Right-click on each USB device listed and uninstall them one by one.

uninstall usb

Step 4. Restart your computer. The USB controllers will be immediately reinstalled.

Method 7: Disable Copy Protection in Windows Media Player

By default, Windows Media Player protects the media files it burns, making it difficult to open video files in other players. Disabling this feature can help resolve the error. If you prefer a visual guide, you can watch the following video for an overview of the process:

  • 00:42 - How to Search and Open Windows Media Player
  • 01:00 - How to Find Options
  • 01:08 - How to Uncheck Copy Protect Music

If the video confuses you, the detailed steps are as follows:

Step 1. Search for and open Windows Media Player, then click the "Organize" tab in the top-left corner.

Step 2. Select "Options" from the drop-down menu.

select options

Step 3. Tap on "Rip Music".

Step 4. Untick "Copy protect music" under Rip settings, then click OK.

uncheck copy protect music

Method 8: Use AVI Repair in VLC Media Player This method involves utilizing the built-in AVI repair feature within VLC Media Player, a popular media playback software. Follow these steps to repair your AVI file: 1. Download and install VLC Media Player on your computer if you don't already have it. 2. Launch VLC Media Player. 3. Go to "Media" in the top menu bar and select "Open File" (or press Ctrl+O on your keyboard). 4. Navigate to the location of your corrupted AVI file, select it, and click "Open." 5. Once the file is loaded, go to "Tools" in the top menu bar, then choose "偏好设置" (Preferences) or "Preferences" (for English versions). 6. In the preferences window, click on the "Input / Codecs" tab (or "Input / Codecs" for English versions). 7. Under "Common Settings," locate the "File repair" option and ensure that the checkbox next to it is selected. 8. Click "保存" (Save) to apply the changes. 9. Now, go back to "Media" in the top menu, and this time select "转换/ 流" (Convert/Stream) or "Convert/Stream" (for English versions). 10. Click "添加" (Add) to browse and select the corrupted AVI file again. 11. After selecting the file, click the "Convert/Save" button (or "Start Streaming" if you see that option). 12. Choose "文件" (File) as the destination and provide a new filename and location for the repaired AVI. 13. Finally, click "开始" (Start) to begin the repair process. VLC will attempt to fix the issues with the AVI file and save the repaired version to the specified location. Please note that while VLC's AVI repair feature can be helpful in some cases, it may not work for all types of corruption.

If your video file format is AVI, you can also resolve the issue using the media player's free AVI repair tool. To utilize the VLC repair function and thereby fix the MP4 file with VLC, you can initially rename the file extension to AVI.

Tip: To protect your data, you can use the original video copy to fix the error code in VLC.

Now, let's delve into the specific steps:

Step 1. Launch the VLC Media Player.

Step 2. On the left, select "Tools".

Step 3. Choose "Preferences" from the drop-down menu.

select preferences

Step 4. Choose "Always fix" from the Repair AVI Files menu.

Step 5. At the bottom, press the "Save" button.

Select Always Fix and press the Save button

Method 9: Install Missing Codecs

Codecs are software programs that help your computer encode and decode digital data in video files. If you forget to install the necessary supporting codecs on your PC, this error code might also pop up when you try to open the video. However, there's no need to worry; you simply need to download a compatible codec for the specific video.

You can go to "Tools" > "Options" and select the "Player" tab. Then select the "Automatically download codecs" checkbox and click "OK".

You can also complete this process with the assistance of a third-party provider, but always ensure you select a reputable website or vendor.

Bonus Tip: How to Fix Error Code 0xc00d36c4 Online

If you find it bothersome to download software or your computer's memory is already occupied by other programs, you can try Online Video Repair, a user-friendly online video repair tool. It's not only effortless but also completely free of charge.

Online Video Repair is a tool that not only fixes corrupted videos but also addresses issues with damaged and unplayable videos that have become inaccessible, displaying characteristics such as being grainy, pixelated, blurry, truncated, out of sync, jerky, distorted, showing a black screen, lacking audio, and so on, during shooting, editing, transferring, or recording processes.

  • This online repair tool is not limited to PCs; it can also 修复Android, iPhone或其它设备上的损坏视频文件。
  • 它支持MP4, M4V, FLV, AVI, MOV, MKV, WMV, SWF, MP3, MPEG, 3G2, RM/RMVB等视频格式的修复。
  • 可以修复因修改、转换或传输而损坏的视频,甚至能修复无法播放的已恢复文件

You might also be curious about what other capabilities this online tool possesses. If you're interested, please read the article below:

当然,我很乐意帮助你。请提供你想要翻译的语言内容。

Resolve Video File Cannot Be Played Error Code 224003

The Online Video Repair tool functions effectively and can be of great assistance. Continue reading for more information. Read more >>

Common Reasons for Error Code 0xc00d36c4

If you wish to learn more about this error, here are some common reasons that might cause this error code, with different causes corresponding to various solutions:

⚒️The media player does not support the video file format The media player you're currently using, such as Windows Media Player, might not support the format of your video file.
The file extension is incorrect This error occurs when an incorrect file extension is used, due to incompatible file types.
?The Video file is corrupted This error can also appear if your video files become corrupted.
✒️System drivers are outdated Outdated system drivers can also cause this error due to hardware conflicts.
?Windows Media Player has Copy Protection turned on By default, Windows Media Player protects the media files it burns, making video files inaccessible to other players.

Frequently Asked Questions on How to Fix Error Code 0xc00d36c4 

If you still have questions after reading this post, you might find some answers in these frequently asked questions.

1. What is error 0xc00d36b4 on Windows 10?

This item might be in an unsupported file format, have an incorrect file extension, or the file itself could be corrupted. This suggests that the song or movie is in a format that is not compatible.

**2. How do I fix the "file in use" error in Windows 10?**

    • Remove the problematic application.
    • Close any open applications.
    • Delete the file or folder in Safe Mode.
    • Utilize the Command Prompt.
    • Alter the file extension of the problematic file.
    • View files or folders in the Details view.
    • Disable thumbnail generation.

3. What is error code 0x80004005 when Windows 10 installation fails?

When accessing shared folders or files, using特定 programs, or encounter issues installing Windows updates, you might encounter the error code 0x80004005.

Final Thoughts

From now on, don't panic when the error code 0xc00d36b4 suddenly appears, as we have easy and quick solutions available. However, trust me, the simplest and safest method is to use the Fixo Video Repair tool, which can resolve the issue with just a few clicks. Why not give it a try right now?