Netflix Video Not Playing [2024 Ultimate Guide]

Sure, please provide the text that needs to be translated.

Netflix is a vast repository of movies and shows that have been, are, and will be popular among viewers of all ages. It's virtually a staple for online streaming enthusiasts. However, when you've got your popcorn and cola sorted, eagerly awaiting a Netflix session, only to encounter issues like "Netflix video not playing", it can be frustrating. This article aims to be your savior in such distressing times, guiding you through the process of fixing the issue of Netflix not displaying the video. We hope you find the solution here and can resume enjoying your beloved series. Keep reading!

How to Fix Netflix Video Not Playing Issue

Here are six solutions to address the issue of Netflix videos not playing. You can glance at the titles to understand the general idea of each method and click to find it.

1. Method 1. Check Netflix Server Status and Internet Connection
2. Method 2. Sign Out and Sign In on Netflix
3. Method 3. Disable Chrome Extensions
4. Method 4. Clear Cache and Cookies in Chrome
5. Method 5. Clear Netflix App Data
6. Method 6. Update or Reinstall the Netflix App

Method 1: Check Netflix Server Status and Internet Connection

When encountering videos that won't play on Netflix, you should first verify the internet connection and the Netflix server status. These are two crucial factors to check.

First, ensure your internet connection is stable and monitor your device's memory usage to prevent any performance issues. If everything seems fine, try playing videos on alternative streaming platforms like YouTube or Vimeo to see if the problem persists. Visit the Netflix server status page to check if the video issue is specific to Netflix. If the server is down, wait for it to be resolved. If the server is functioning normally, proceed to explore other solutions.

Method 2: Sign Out and Sign In on Netflix

You can resolve issues with Netflix not loading or playing videos on your PC or mobile devices by logging out and then logging back in. This is a quick method to refresh your account settings and address any underlying issues. Here are the steps to follow:

On Your Mobile Devices:

Step 1. Tap the icon to open your Netflix app, then tap on your profile icon in the top-right corner of your screen.

Step 2. Tap on "Sign Out" at the bottom.

Step 3. Tap "Sign Out" when the confirmation window appears.

For PCs:

Step 1. Search for and click to open the Netflix website.

Step 2. Click on the profile icon or your account name located in the top right corner of your window.

Step 3. Select "Sign Out of Netflix" from the drop-down menu.

To log in, simply enter your credentials and search for the movie you wish to watch to determine if the issue remains.

Method 3: Disable Chrome Add-ons

Suppose you're watching films or videos on your PC and browsing websites. In that case, you might disable the extensions to check if they're causing interference, as certain antivirus or ad-blocking tools can disrupt your browser's normal functioning. This method can also be useful when encountering issues like YouTube glitches, video buffering, or black screens on online platforms. It may assist you in resolving error code 232011.

If you're using Google Chrome, do the following:

Step 1. Tap on the three dots icon located in the top right corner.

Step 2. In the drop-down menu, select "Extensions" > "Manage Extensions".

Step 3. You can view all the extensions installed in Chrome. Click the blue button to uncheck the unwanted extensions.

Translate the following text into English for sharing on Reddit or Netflix forums to assist users encountering the same issue:

Method 4: Clear Cache and Cookies in Chrome

An excessive amount of cached data or corrupted cookies in Chrome can also result in the Netflix video not playing. To resolve this issue, you need to clear your Chrome cache and cookies:

Step 1. Locate and click on the three-dot icon in the top-right corner of Google Chrome.

Step 2. Go to "More Tools" > "Clear Browsing Data".

Step 3. In the newly opened pop-up window, select the time range as "All time" and check the boxes for "Cookies and other site data" and "Cached images and files."

Step 4. Click "Clear Data".

You can also utilize this method to resolve issues with images not displaying on a website.

Method 5: Clear Netflix App Data

You might encounter this issue while watching videos on the Netflix app, particularly for Android users who see error code 12001. To resolve the problem, you can clear the corrupted or outdated data. Here's how to clear the Netflix app data: 1. On your Android device, swipe down from the top of the screen to access the notification shade. 2. Tap on the gear icon to open the Settings menu. 3. Scroll down and tap on 'Apps' or 'Application Manager,' depending on your device's version. 4. Find and select the Netflix app from the list of installed apps. 5. Tap on 'Storage.' 6. Choose 'Clear Cache' to remove temporary files. 7. Next, tap 'Clear Data' or 'Clear Storage.' Note that this will log you out of the Netflix app, and you'll need to sign in again. 8. Restart the Netflix app and check if the issue is resolved. By clearing the app data, you should be able to fix the problem and enjoy seamless video playback.

Notice: Clearing data will result in the loss of all your preference settings. It's recommended to prepare for using the default settings again.

Step 1. Open the Settings app on your phone. Locate Netflix from the list of installed apps.

Step 2. Tap on Netflix from the list and go to "Storage".

Step 3. Tap "Clear Data and Clear Cache" to erase all your data.

Remember to share this post with those who need it.

Method 6: Update or Reinstall the Netflix App

The last option you can try is updating or reinstalling the Netflix app on your mobile device, which can be done through the app store.

To Update the App:

Step 1. Open your app stores, such as the Apple App Store or Google Play Store.

Step 2. Search for "Netflix" and select it from the search results.

Step 3. If updates are available, you'll see the "Update" or "New Version" button. Click it to download.

To Reinstall the App:

Similar to updating the app, once you locate Netflix, tap on the "Uninstall" button, and then reinstall it from the same source. After installation, log in again to check if the issue has been resolved.

Bonus Tips: How to Fix Downloaded Netflix Videos That Won't Play

We explored six practical solutions to address issues with Netflix videos not playing online. But what if the video is saved locally? In other words, how do we resolve problems with downloaded Netflix videos not playing? This is where the Fixo Video Repair tool excels.

It is an advanced software that can fix corrupted video files with just a few clicks. Regardless of the format your video is stored in, you can use this video repair tool on your computer to mend your files from both iPhone and Android devices.

This software enables you to preview repaired videos prior to saving them, and its advanced repair function can further mend your corrupted video if the quick repair is unsuccessful. It is currently compatible with both Windows and macOS to address various video playback issues, such as corrupted MP4 files, video playback error code 224003, and even corrupted videos after recovery. Click the button now to salvage your damaged video.

Frequently Asked Questions about Netflix Videos Not Playing

You can read the three frequently asked questions about this topic that you might be curious about.

1. Why isn't Netflix playing videos for me?

• Occasional Netflix server downtime
• Corrupted cache and cookies in the app or browser
• Interference from Chrome extensions or a third-party tool
• Unstable Internet connection

2. How do I resolve issues with Netflix movies not playing?

You can select from the following options:

1. Clear Netflix App Data
2. Utilize Fixo Video Repair tool
3. Clear Cache and Cookies in Chrome
4. Update or Reinstall the Netflix App
5. Disable Chrome Extensions
6. Log Out and Log Back In on Netflix
7. Check Netflix Server Status and Internet Connection

3. Why does Netflix freeze or have glitches frequently?

通常，这表示您的设备或将流媒体设备连接到电视的视频电缆存在问题（如果在电视上遇到此问题）。如果在手机或电脑上遇到此问题，请检查您的互联网连接。

Conclusion

In this post, we've explored six solutions using various tools to fix the issue of Netflix videos not playing. I genuinely hope these methods effectively resolve your problem. If your downloaded Netflix videos are faulty, you can utilize the tool Fixo Video Repair to assist you in 修复损坏的文件.