5 Simple Ways to Solve Video Codec Not Supported Issue

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It can be quite frustrating to encounter an error code that says video codec not supported when you're deeply engrossed in a film or lecture on your computer, phone, or TV. What does it mean? It means that the video codec required to play a specific video file is missing or incompatible with your media player. Keep reading for a tailored fix, and a bonus tip if you make it to the end!

Solution 1. Repair Damaged Video with a Video Repair Tool

Users often blame video playback issues on the media player or internet connection, but overlook the video itself. A corrupted video file can also lead to unsupported video codec problems. In such cases, the most effective and secure solution is to use professional video repair software like the Fixo Video Repair tool.

You can read about its unique advantages below.

• This powerful video repair tool runs on Windows and fixes corrupted videos from macOS, Android, and iOS.
• Whether the damage is due to recovery or editing, this video repair software can fix your corrupted videos.
• The Fixo Video Repair tool caters to various customer scenarios such as MP4 not playing, damaged MP4 files, and audio-video synchronization issues.

You can download it right away and follow the steps below to fix corrupted videos in batch.

Step 1: Launch Fixo on your local PC. Click on “Video Repair,” and then add the corrupted MP4/MOV/AVI/MKV/3GP/FLV/MKV/WMV video file by clicking on “Add Video.”

< strong > Step 2. Move the pointer over the video and click the "Repair" button to start the single video repair process. Click "Repair All" if you wish to fix all the videos.

Select the video to repair

Step 3: Wait a few minutes for the corrupted video to be fixed. Preview the video by clicking the play icon. To save an individual video, tap the "Save" button next to the play icon. To save all repaired videos, choose "Save All."

< strong > Step 4. < /strong> If the quick fix fails, you should use the Advanced Repair mode. Click on “Advanced Repair” and add a sample video. Choose “Confirm” to proceed.

Step 5: A list of corrupted and sample videos will be displayed. Click on 'Repair Now' to start the advanced video repair process. Once done, you can preview the video and then click on 'Save' to save the repaired video file at a desired location.

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Solution 2: Play the video with another media player

Due to the lack of certain specific codecs, even the most popular media players might not support certain formats, such as FLAC or FLA files. Not to mention other media players like Quicktime. Therefore, it's recommended that you use alternative media players to open your videos.

A better option is the VLC media player, an open-source app that supports virtually all major video formats and some specialty ones without the need for codecs. It even has a(n) VLC repair feature. You can do this by following these steps:

Step 1: Download the VLC media player from its official website for Windows, macOS, iOS, or Android.

Step 2: After installation, locate and select the video file you wish to play.

Step 3. Right-click the video file and select “Play with VLC media player” from the drop-down menu.

Alternatively, you can open VLC first and click “Media” > “Open File,” then select your video.

Click on “Open File”.

Fix 3: Convert Video Format

If you insist on using the current media player, you can try converting the video format to one that it supports, such as the widely-used MP4 format. You can also apply this method to fix some common video playback issues, like MP4 no sound. For codec issues with unsupported videos, you may attempt to use VLC Media Player to perform a conversion as a workaround.

1. Click the VLC Media Player icon to open it. Select "Convert/Save" from under the "Media" tab.

Step 2: Click the "Add" button in the New Task window to import the video files you want to convert, and then click "Convert/Save".

Choose “Add” in the new window.

Step 3: In the “Profile” dropdown next, you'll need to select the new format.

Select the format you want to convert to

Step 4: Click on “Browse” to choose the location where you want to save the output file. When everything is set, click on “Start” to begin the conversion process.

Click "Browse" to save the file.

After the conversion finishes, re-open the video and check if the error still exists.

If you're experiencing black screen issues with VLC Media Player, this post might be what you need.

Please provide the English content you want translated, and I'll do my best to translate it into Chinese.

How to Fix VLC Black Screen Issue | 6 Solutions

Can't play any video on VLC? Got a black screen with only audio playing in the background? Then, follow this simple guide to fix the VLC black screen issue: Read More >>

Fix 4: Download missing audio and video codecs

If the video itself isn't corrupted and you still want to use your default Windows or Mac player, try downloading the missing audio or video codec from the Internet. You can also download software like K-Lite (for Windows) or Perian (for Mac), which bundles most codecs into one package. Be careful, however, as these packages could contain unknown viruses or malware.

If you're using Windows Media Player or VLC media player, you're in luck. Both of these players offer to download codecs automatically. Here's how to deal with unsupported encoding settings:

Install codecs in Windows Media Player:

Step 1. Open Windows Media Player and choose Organize > Options.

Step 2: In the newly opened window, go to the "Player" tab and check either "Once a day" or "Once a week" under "Automatic updates."

Click “OK,” and then try opening the video again to see if the Windows Media Player codec error has disappeared.

Install codecs in VLC media player:

Step 1. Open VLC Media Player and go to “Help” > “Check for Updates.”

Step 2: In the new window that appears, click “Yes.”

Step 3: Wait for the process to finish, and then try playing the video again.

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Fix 5: Update your media player

If you haven't updated your media player in a while, do so now, as older versions might not be compatible with the video you're trying to play. Here's how to update Windows Media Player and fix codec incompatibility issues:

Step 1: Type Microsoft Store in the search bar, then click on its icon to open it.

Step 2. On the left sidebar, navigate to the "Library" section. You'll see the available updates there.

Step 3: Click "Get Updates" to update your version of Windows Media Player to the latest version.

You should now be able to open the video with Windows Media Player again.

Additional Tip: How to Solve Issues with Video Codecs Not Supported on Android/iPhone

As some user cases show, this unsupported codec error doesn't just occur when you're watching videos on your computer; it can also happen on your phone. So, what do you do when you encounter this problem on your mobile device? Just like on PC, you can download and install the K-Lite Codec APK for Android, or if the video is corrupted, you can fix it online using an online video repair tool.

Repair OnlineFor All Video Types

With this online video repair tool, you can easily fix corrupted video files on Android, iPhone, and other devices. You don't need to install any additional software, and it works with almost all common video formats. Give it a try! Just click the button, upload your video, and you're good to go.

FAQs about "Unsupported video codec"

You may also be interested in these questions:

What does "Video codec not supported" mean?

When you try to play a video and get an error that says the “video codec is not supported,” it typically means that your media player is missing a specific video or audio codec that the video needs. In other words, the media player you're using doesn't support the video format. You'll need to either convert the video's format or use a different media player to open the file.

2. What causes a video codec to be unsupported?

Several factors are behind this development.

• Damaged video file: If your video gets corrupted accidentally, you might encounter an unsupported codec error code.
• Missing required codec: It could be that the media player you're using to open the video file lacks the necessary codec, preventing the video from playing.
• Outdated media player: If you haven't updated your player, it might be incompatible with your video.

How do I make an unsupported file format work?

Ensure you have a stable internet connection. Convert the video to another format. Try playing the video with a different media player. Consider using professional video repair tools, such as Fixo Video Repair.

Bottom line

This guide will show you how to resolve issues with unsupported video codecs. Try playing the video with a different player, converting its format, downloading missing codecs, or updating your media player. If your video is corrupted, consider using Fixo Video Repair, a professional video repair tool with advanced features. Choose the appropriate method based on the cause, and give it a try now!