"I have a PC running Windows 10 that has been functioning well for a considerable period. However, recently it started freezing unexpectedly at random times. This even occurs while watching YouTube videos. I have a virus scanner installed, and it has not detected any viruses or malware. The issue appeared abruptly; I was using it normally and then it started freezing. I'm at a loss on how to resolve this, please assist."

laptop keeps freezing and crashing

This is an issue reported by a user on Reddit, and "laptop keeps freezing and crashing" has become a prominent concern for numerous Windows 10 laptop users. Therefore, in this article, we will delve into the reasons behind this problem and provide some effective solutions to resolve it.

Reasons for Laptop Freezing and Crashing

You must be wondering what factor causes your laptop to keep freezing and crashing. There are various reasons accountable for this frustrating issue.

  • 1. Overheating

One of the most frequent reasons behind a laptop freezing and crashing is overheating. Laptops are prone to heating up when they are in operation for extended periods or when executing processor-demanding tasks. The accumulated warm air within the laptop fails to dissipate rapidly enough, which can lead to the laptop slowing down, and ultimately resulting in freezing or crashes.

  • 2. Too many programs running on the laptop simultaneously

If too many programs are running on your computer simultaneously, your processor becomes overwhelmed with handling so many tasks, resulting in slow performance and ultimately causing the laptop to freeze or crash.

  • 3. Outdated Laptop Drivers

If certain drivers on your laptop are outdated, they can result in compatibility issues and contribute to laptop freezing and crashing problems.

  • 4. Corrupted or damaged system files

Damaged or corrupted files can also lead to laptop freezing issues. These files are crucial for the proper functioning of your laptop, and any corruption in them can result in significant problems.

  • 5. Virus or malware infection

A virus or malware infection can cause unpredictable damage to your laptop. Hence, if you suspect that your laptop has been infected, it's crucial to scan it using a reputable antivirus software and eliminate the threat promptly.

  • 6. Hardware Failure

If there's an issue with your laptop's hardware, like a failing hard drive, it can also lead to laptop freezing and crashes.

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How to Solve the Issue of Laptop Frequently Freezing and Crashing

Now that you're aware of the primary reasons behind your laptop freezing and crashing, it's time to learn how to address the issue.

Important:

Before proceeding with the fixes, it is highly recommended to back up your system and files. This is because unexpected issues may occur during the process, potentially leading to partial or complete data loss.

Todo Backup Home is a dependable and user-friendly backup and restore solution that enables you to back up your files, folders, systems, disks, and emails. In case of any issues with your computer, it can swiftly restore your backed-up data with just a few clicks, ensuring minimal disruption to your work.

In addition to facilitating backup before troubleshooting, Todo Backup Home is also an excellent tool for everyday use. It lets you perform differential and incremental backups, conserving storage space. Furthermore, you can configure scheduled backups automatically, eliminating the need for manual backups each time.

Once the backup is complete, let's proceed with the repairs:

Fix 1: Check for Overheating Issues

As mentioned earlier, overheating is one of the most frequent reasons for laptops freezing and crashing. If you observe that your laptop is running extremely hot, you can attempt the following solutions to address the issue:

1) Clean the laptop fan

You can utilize a can of compressed air to cleanse the laptop fan from dust and confirm that there are no obstructions blocking the air vents.

2) Enhance laptop ventilation

Ensure that the laptop's air vents are not obstructed. If you tend to use your laptop on your lap, consider employing a laptop cooling pad to enhance airflow.

3) Update the laptop BIOS

If the BIOS on your laptop is outdated, it can also contribute to overheating problems. You can visit the manufacturer's official website to check for updates and install the most recent BIOS version.

4) Reduce processor load

If your laptop is overheating while running certain programs, alleviate the processor load by closing unnecessary programs or tabs.

Fix 2: Close all background programs

Having too many programs running on your laptop can also cause it to become slow. You can resolve this issue by closing some unnecessary programs or tabs.

Here are the detailed steps in English:

1) Press the keys "Ctrl + Shift + Esc" on your keyboard simultaneously to open the Task Manager.

2) Under Processes, check the CPU and Memory usage.

3) If the usage is too high, click "End Task" to close the corresponding program.

4) Repeat this step until all unnecessary programs are closed.

Fix 3: Run SFC (System File Checker)

Corrupted or damaged system files on your laptop can also lead to freezing and crashes. To address this issue, you can attempt to run an SFC (System File Checker) scan.

Here's how it can be done:

1) Press the Windows logo key, and then type cmd. Next, click Command Prompt.

2) Type "sfc /scannow" in the Command Prompt window and press Enter.

3) Wait for the scanning process to complete. If any corrupted system files are detected, they will be automatically repaired.

Fix 4: Update all drivers

Outdated drivers are also among the primary reasons for laptop freezing issues. Therefore, it's essential to keep all the drivers on your laptop updated. You can utilize the Computer Management tool to update them.

Here's how it can be done:

1) Press the Windows logo key and type "control panel," then click on Control Panel.

2) Click on "Device Manager."

3) Double-click the outdated driver to update it.

4) If you don't find any outdated drivers, try updating them directly from the manufacturer's website.

Fix 5. Boot Laptop from Safe Mode

According to some users' feedback, booting the laptop in Safe Mode is also an effective approach to resolve the issue. Here's how to do it:

1) On your laptop, press the Power button to restart it.

2) When you see the Power options screen, press and hold the Shift key, then click Restart.

3) After your laptop restarts, you'll see the "Choose an option" screen. Click on "Troubleshoot."

4) Click Advanced options.

5) Click on "Startup Settings."

6) Click Restart.

7) Press the '4' or 'F4' key on your keyboard to enter Safe Mode, or press '5' or 'F5' to enter Safe Mode with Networking.

8) After entering Safe Mode, attempt to run the program that was causing the issue and observe if it still crashes. If it doesn't, the problem is probably being caused by a third-party program or driver.

Solution 6: Reinstall the Windows Operating System

If all the above solutions fail to resolve the issue effectively, you can attempt to reinstall the Windows operating system, which can fix virtually any error on a Windows laptop.

Before re-installing Windows, it's advisable to back up your important files and data to prevent any potential loss.

Here are the detailed steps in English: 1. **Step 1:** Describe the first action or task to be performed. - Provide context and any necessary information. 2. **Step 2:** Explain the following step, building upon the previous one. - Include any precautions or considerations to take. 3. **Step 3:** Continue detailing each subsequent action. - Be clear and concise, using bullet points if needed. 4. **Step 4:** If there are sub-steps, outline them under the main step. - Use indentation or numbering to maintain clarity. 5. **Step 5:** Address potential issues or troubleshooting tips. - Explain how to handle common problems that might arise. 6. **Step 6:** Conclude with any final instructions or recommendations. - Emphasize the importance of reviewing the process before starting. 7. **Step 7 (Optional):** Provide additional resources or references. - Mention where users can find more information if needed. Remember, the key is to ensure that the instructions are easy to follow and understand for the target audience.

1) Insert the Windows installation disc into your laptop's CD/DVD drive.

2) Restart your laptop and press any key to boot from the disc when prompted.

3) On the Install Windows screen, select your language, time and currency formats, and keyboard or input method, then click Next.

4) On the next screen, click Repair your computer.

5) On the Choose an option screen, click Troubleshoot.

6) Click Advanced options.

7) Click on "Command Prompt."

8) Enter the following commands into the Command Prompt window, and press Enter after each one:

bootrec.exe /fixmbr

bootrec.exe /fixboot

bootrec.exe /rebuildbcd

9) Close the Command Prompt window and click on "Restart" from the "Choose an option" screen to restart your laptop.

[Practical Tips] How to Prevent Your Laptop from Freezing and Crashing

Dealing with laptop freezing and crashing can be frustrating. To avoid these issues in the future, here are some practical tips for you:

    1. Maintain cleanliness for your laptop both internally and externally. Regularly use compressed air to remove dust from vents and keyboards.
    2. Avoid running numerous programs simultaneously. Close those that are not in use to liberate memory and processing capacity.
    3. Don't overburden your laptop's battery. When operating without being plugged in, refrain from running applications that consume substantial battery life.
    4. Ensure all drivers on your laptop are updated, particularly those for your video card and wireless adapter.
    5. Perform a virus scan using your antivirus software at least once a week.
    6. Install only a select few essential programs on your laptop. Uninstall unused ones to free up storage space.

These tips cover the reasons and solutions for a laptop keeps freezing and crashing. Hopefully, the above suggestions will assist you in resolving this frustrating issue. Don't forget to back up your data before troubleshooting.

Frequently Asked Questions About Laptop Freezing and Crashing

1. Why does my laptop constantly freeze and crash?

As mentioned in the article, numerous factors can lead to laptops freezing and crashing, including outdated drivers, excessive programs, malware & viruses, overheating, corrupted files, and so on.

2. How do I resolve freezing and crashing issues in Windows 10?

Depending on the root cause, you can attempt various solutions to address the laptop freezing and crashing issues. For instance, if outdated drivers are the culprit, updating them should resolve the problem. If an excessive number of programs are running simultaneously, closing some can help free up system resources. In case a virus or malware is responsible, conducting a virus scan and removing it would be the appropriate course of action. Similarly, if hardware issues are suspected, checking and updating the laptop's BIOS or replacing faulty components might be necessary.