How to Fix Outlook-Gmail Synchronization Issues [2024 Guide]

Many people have more than one email account that they check regularly, whether for work, personal use, or just to manage the volume of mail they receive. Synchronizing your Outlook and Gmail accounts brings all of your email into one place, so you don't have to constantly check different inboxes.

However, when people try to sync two email accounts, the most common issue they face is "Outlook not syncing with Gmail". If you're encountering this problem, you've landed in the right place for a solution. In this article, you'll learn about the reasons and the best ways to fix the issue of Outlook not syncing with Gmail. Let's get started!

Before you begin troubleshooting, save a copy of the email to prevent data loss.

Before you attempt to fix the issue with Outlook not syncing with Gmail, it's recommended that you back up your emails to avoid any data loss. For this, you need a reliable Outlook backup software to ensure the safety of your data, as emails might contain sensitive information. To simplify your search, we have recommended the best and most reliable software in this section: tools Todo Backup Home.

Should you lose data while debugging your emails, a full backup or vital file backup can easily be done with Todo Backup Home. With this tool, you can ensure that your data is always safe. It supports scheduled backups and differential and incremental backups. You can create a backup image stored at the destination location, with a copy also made on your FTP server. In other words, you can back up your inbox while reading and editing the emails you want to save.

Main features

• It lets you easily clone a hard drive and its partitions
• You can back up your mail server and store important information
• It supports automatically backing up files to an external hard drive
• It allows you to restore your files anytime you want

This article will introduce you to the detailed tutorial on how to easily backup email with Todo Backup Home.

Step 1: Launch Todo Backup, click “Create Backup” on the main interface, and then click the big question mark to select backup contents.

**Step 2:** Under the four backup options, tap **App Data.**

Then, you'll see all the apps that can be backed up. Find and check “Microsoft Outlook.” Choose the email account from which you want to back up your emails, contacts, or calendar, then tap “OK.”

Step 4: Then click on the area as shown in the image to choose a location to save your Outlook backup.

**Step 5.** The backup location can be another local drive on your computer, an external hard drive, a network, cloud storage, or a NAS. We generally recommend using a physical external drive or the cloud to store your backups.

6. If you wish, you can set up automatic backups in the Options tab (daily, weekly, or monthly, as well as on events), and differential and incremental backups. Click Backup Now, and the Outlook backup process will begin. When finished, the completed task will be displayed as a card on the left side.

For more instructions on how to restore an Outlook backup, refer to another tutorial.

**Why and how to fix Outlook not syncing with Gmail**

Now that you've used Todo Backup to back up your emails, you're likely seeking a solution to the problem of Outlook not syncing with Gmail and the reason behind it. That's precisely what this section will provide. Since synchronizing Outlook with Gmail saves a great deal of time and ensures data security, encountering errors during the process can be frustrating. To assist you in resolving the issue, we've listed some possible causes and their corresponding solutions:

1. Your Google Sync service is outdated

Google Calendar Sync and Google Sync were originally designed to make it easy to sync your Gmail and Outlook accounts. Unfortunately, Google discontinued these services in 2012, so they're no longer available. This only affects free Outlook syncing, though. If you're a Google Apps subscriber, you still have access to advanced syncing features, and those with reliable sync services shouldn't have any issues.

2. You may have been affected by a faulty Windows update

If you find that Outlook is having trouble syncing with Gmail, check your Windows updates, as this can be caused by a faulty or unnecessary software update. Patches like KB2837618 and KB2837643 can prevent IMAP folders from syncing properly.

If you want Outlook to sync with your Gmail account, it must be configured to use IMAP. Before resynchronizing the account, you'll need to clear out the stale updates. Microsoft recommends that, until the problem is resolved and a new update is ready, you defer updates.

3. You must subscribe to Google's premium sync service.

If you're using free Gmail and Outlook synchronization, this may be an issue since Google no longer supports Google Sync. If you have a Premier Google Apps account, however, you can use the sync options provided directly by Google, and Outlook will sync through IMAP. This might help avoid some of the issues that Outlook and IMAP users encounter.

4. You might have a weak internet connection.

Another possible reason for Outlook not syncing with Gmail could be an issue with your network connection. If your internet connection is unstable, Google will prevent you from synchronizing Outlook with Gmail. To resolve this, ensure that you're connected to a stable network and that your network settings aren't restricting the sync process.

5. Reset your Outlook account

If Outlook isn't synchronizing with Gmail, or your Outlook favorites aren't synchronizing, check your Outlook account. You might have multiple settings configured for Outlook that are preventing it from syncing with Gmail, so you may need to reset your Outlook account.

To resolve this issue by resetting your Outlook account, follow these steps:

Step 1: Open your Outlook account and click on the File option.

Step 2. Click Add account, enter your credentials in the login window, and then click the Log In button.

Step 3: Next, add your Gmail account to Outlook and click Connect to sync easily.

Concluding Thoughts

Outlook and Gmail are undoubtedly two of the best email servers, with most people having accounts on both platforms. However, users often encounter the issue of Outlook not syncing with Gmail when trying to synchronize these servers. After reading this article, we hope you'll understand the reasons behind the problem and the solutions to fix it. Before diving into the resolution, we recommend backing up your Outlook and Gmail using the Todo Backup Home tool.

Frequently Asked Questions About Outlook and Gmail Sync Issues

When people encounter Outlook-Gmail sync errors, some common questions they ask include:

1. Why isn't my Outlook synchronizing with Gmail?

There can be various reasons why your Outlook is not synchronizing with Gmail, such as issues with Windows updates, an outdated Google Sync version, lack of a premium sync subscription, weak network connection, or incorrect Outlook configuration settings.

How do I force Outlook to sync with Gmail?

There's no way to force Outlook and Gmail to sync. Instead, you'll need to try different solutions to get them syncing again. If none of these fix the problem, you won't be able to connect Outlook to your Gmail account.

How do I resolve Outlook synchronization issues?

You can try resolving Outlook sync issues by avoiding problematic Windows updates, purchasing premium Google Sync services or other sync subscriptions, and resetting your Outlook account – all of which are discussed in Part 3 of this article.