A black screen on an ASUS laptop refers to the laptop's display turning black. Many users have complained about this issue on forums. There can be various reasons for this problem. Here is a typical case analysis:

I was reading the "Demon Slayer" manga on my laptop when suddenly the screen went black. I tried force-shutting down and restarting multiple times, but to no avail. I disconnected all power sources and attempted multiple forced shutdowns, yet it didn't work. Holding the power button for 40 seconds did nothing; only the power button was lit, the fan was running, and other lights were on, but the display remained dark. — Reddit

Don't worry. The tool will help you troubleshoot the cause and provide you with 11 effective solutions to fix the black screen issue on your Asus laptop in Windows 11/10.

How to Fix Black Screen Issues on an Asus Laptop with Windows 11/10

This article will provide several solutions to fix the black screen issue on an Asus laptop. Common remedies include removing the battery and checking connections, resetting the display, checking for hard drive errors, running the Explorer.exe process, and updating your graphics driver.

  1. Solution 1: Reset the Asus Laptop Display
  2. Solution 2: Check Connections and Screen on the Asus Laptop
  3. Solution 3: Use Windows Boot Repair Tool
  4. Solution 4: Hard Reset the Asus Laptop
  5. Solution 5: Check for Hard Drive Errors
  6. Solution 6: Repair Damaged MBR
  7. Solution 7: Update Graphics Card Driver
  8. Solution 8: Restart the Explorer.exe Process
  9. Solution 9: Update BIOS
  10. Solution 10: Disable Fast Startup
  11. Solution 11: Perform System Restore

Let's take a look at a step-by-step guide:

Caution:
Some repair solutions might damage files or make data unreadable. If you're concerned about losing data during the repair process, use the Data Recovery Wizard tool to recover your files first.

Fix 1: Reset the Asus Laptop Display

A black screen occurs when the Windows operating system loses its connection to the display. If you're experiencing a black screen error on your Asus laptop, try resetting the display mode by pressing the Windows logo key, Ctrl key, Shift key, and B key simultaneously.

Check if your Asus laptop screen is back to normal after the process. If the black screen is still there, proceed with the rest of the fixes.

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Fix 2: Check Connections and Screen on Your Asus Laptop

When troubleshooting a black screen, first check whether the power light is on:

If the power light is not on, check the following:

  • Inspect the power adapter and AC power cord. If the adapter is damaged, replace it.
  • After removing all external devices, check and restart the computer.
  • Check the battery charge status. If it's depleted, charge or replace the battery.

If the power light is on, do the following:

  • Press the Fn key and function key (usually F7) to see if your laptop responds. (The hotkey function may vary depending on your device.)
  • Press Fn + F6 to adjust the screen brightness.
  • Press Fn + F8 to toggle between your laptop display and any connected external monitors to determine if the issue is with the computer screen.

Fix 3: Use the Windows Boot Repair Tool

If you are unsure about the reason for the black screen on your Asus laptop, you can try to quickly fix it with a professional Windows boot repair tool – Partition Master.

The tool includes a “Startup Repair” feature that lets you create a bootable WinPE disk on a healthy computer, which you can then use to fix the black-screen issue:

Step 1: Connect the USB drive/hard drive to a working computer, launch AOMEI Partition Assistant (RE version), and click "Create Bootable Media".

Step 2: Select the tools you need, such as Boot Toolkit and other components, then click “Next.”

Create a tools partition on the master bootable disk 2

Step 3: Select your mobile device, and then click “Start” to burn the image file to your USB drive/external drive. You can also use it to burn a Windows ISO file to media.

Create Tool - Primary Bootable Disk - 3

Step 4: Acknowledge the warning, and wait for the creation process to complete.

Step 5. Connect the bootable drive to the problematic computer and press "F2" or "Del" to enter BIOS. Then, set the WinPE bootable drive as the boot disk and exit by pressing "F10."

Set the Boot/Bootable Disk in BIOS

Step 6: Your computer will then boot to the WinPE desktop. Open BootRepair, select the system you want to repair, and click "Repair".

Select the operating system to repair: Select the operating system to repair

Wait for a moment, and you'll receive a message that the repair was successful. Click “OK” to finish the startup repair process.

Repair your operating system

If you encounter other errors, like the Asus laptop stuck on logo, click the link below for more information:

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Fix 4: Perform a Forced Reset on an ASUS Laptop

Peripheral devices connected to an ASUS laptop can cause black screen issues. You can perform a hard reset to see if these devices are causing the problem:

Step 1: Turn off your Asus laptop, unplug all adapters, power cords, and external devices.

Step 3. To perform a hard reset, hold down the Power button for 40 seconds.

Step 4: Put the battery back in, and restart the computer.

If the computer boots up successfully, the problem is likely to be in a peripheral; if not, it is something else.

Next, we will troubleshoot issues with the hard drive and graphics card. The following solutions require you to have access to your Asus laptop in a normal state. You need to boot the laptop into Safe Mode to fix it or use another bootable USB drive to access the laptop.

Fix 5: Check for hard drive errors

If you encounter a black screen error during use, it might be a hard drive issue. After accessing your computer with a bootable media, you can use this powerful tool to scan and fix hard drive errors – Partition Master. As the best hard disk management software, it's very user-friendly, especially for those without much computer expertise. Without requiring professional computer skills, you can easily check bad sectors on the disk and fix disk errors.

Step 1: Right-click on the problem partition.

2. Choose Tools > Check File System.

Step 3. Choose whether to hide the partition.

Step 4: In the “Check File System” window, select the option to “Attempt to repair errors if found.”

Click “Start” to begin checking your partition for errors.

Repair the corrupted MBR

A corrupted MBR on the system disk can also lead to a black screen issue. To resolve this more quickly, we recommend using the Partition Master tool to rebuild the MBR partition. This partition management software allows you to partition your hard drive and create a WinPE boot disk to fix errors when your computer fails to start normally.

Here's a detailed, step-by-step guide that should work even if you're a beginner:

Step 1: Create a WinPE boot disk

    1. Launch Partition Master and click "Bootable Media" on the toolbar. Select "Create Bootable Media". 2. Click "Next" to complete the process.
Create a Bootable Disk Create a Bootable Disk

Step 2. Boot into Partition Master Live USB

    Connect the bootable USB or CD/DVD to your computer. Restart your computer and press F2 or Del to enter the BIOS screen. Set it to boot from “Removable Device” or “CD-ROM Drive.” The partitioning tool will then run automatically.

Step 3: Rebuild the MBR

    Click “Toolbox,” and then select “Rebuild MBR.”

Rebuild MBR

    Choose a disk and MBR type, then click “Rebuild.”
Rebuild MBR
    Then you'll see “MBR on Disk X has been successfully rebuilt.”
Rebuild MBR

See also:

Fix 7: Update your graphics card driver

If you experience a black screen after reaching the desktop upon normal startup, it could be an issue with your graphics card driver. After entering Safe Mode, try updating your graphics card driver. If you're familiar with your computer model, you can do this through Device Manager.

Step 1: Open the Run dialog box, type "devmgmt.msc", and press "Enter".

Step 2: In Device Manager, click on “Display adapters.”

3. Right-click the graphics card you want to update, and click 'Update Driver Software' > 'Search automatically for updated driver software'.

Update drivers

This will automatically download and update the graphics driver for your Asus laptop.

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Fix 8: Restart the Explorer.exe process

"Explorer.exe" is the program that manages your laptop's desktop and other processes. If "Explorer.exe" isn't starting up properly, that could be why your Asus laptop screen is black. You'll need to restart the process to see if that resolves the black screen issue.

Step 1. Open Task Manager by pressing Ctrl + Shift + Esc or right-clicking the Start button.

Step 2: Click on the “Details” tab and find explorer.exe.

Step 3: Right-click on “explorer.exe,” and select “End Task.”

Restart the Explorer process

Step 4: Restart your computer and see if that fixed the problem.

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Fix 9: Update the BIOS

A BIOS update might fix the black screen issue on your Asus laptop. However, you'll need another laptop for this process. Follow these steps:

Guideline 1: Download the BIOS file

Step 1: Download the BIOS file from the Asus support website. Input your laptop's model number to get the exact file.

Step 2. Unzip the downloaded BIOS file and rename its extension to ".bin".

Step 3. Transfer the ".bin" file to the USB drive, which should be formatted as FAT32.

Guide 2: How to Update the BIOS on an ASUS Laptop

Step 1: Connect the USB drive to the black-screened laptop and press Ctrl+R to enter the BIOS recovery mode.

Step 2: Run the EZ Flash program, and select the ".bin" file from your USB drive.

Step 3: Update the BIOS file, and then restart your computer.

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Fix 10: Disable Fast Startup

The Fast Startup feature saves the state of the operating system to a hibernation file, allowing your computer to start up more quickly. However, it can also interfere with the startup process and cause black screen issues on an Asus laptop. If you have Fast Startup enabled, try disabling it.

Step 1: Type powercfg.cpl and press Enter.

Step 2: Click Choose what the power buttons do > Change settings that are currently unavailable, and then uncheck Turn on fast startup.

Disable Fast Startup

Step 3: Save the changes and restart your computer.

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Fix 11: Perform a System Restore

If you recently made changes to your computer, like installing new programs or running a Windows Update, your Asus laptop might be experiencing a black screen due to incompatibility with these changes. You can revert your system back to a previous state by following these steps:

Step 1: Type System Restore in the search box, and then choose Create a restore point.

Create a restore point

Step 2: On the System Protection tab, click Restore system settings

Step 3: Follow the on-screen instructions to complete the system recovery.

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Why does a black screen error occur on an ASUS laptop?

A black screen on an ASUS laptop could refer to an issue where the screen remains dark during startup, preventing users from accessing the system. It can also occur during usage, interrupting the user's operations. This problem can be caused by various factors, including issues with the laptop's hard drive, connectivity problems, graphics card malfunction, or issues with the laptop itself.

Don't worry, we'll assist you in analyzing the cause and suggesting targeted solutions. Here are some common reasons along with their respective remedies:

Problem Explanation Solution
Connection Issues
  • Laptop battery low
  • Loose connection cable
  • Multiple peripherals connected to the laptop
  • General requirements for the 3DS
Asus Laptop Issues
  • Overheating
  • Dust accumulation inside the laptop
  • Exposure to humidity for extended periods
HDD Issues
  • Hardware failure
  • Corrupted file system
Driver Issues
  • Outdated drivers
  • Incompatible drivers
  • Broken drivers
Firmware Issues
  • BIOS errors
Other Reasons
  • Changes made to the Asus laptop
  • The explorer.exe process is closed

With the common causes of an unresponsive Asus laptop screen now in mind, let's try some solutions. If you find these reasons and fixes helpful, feel free to share this article with friends who might be experiencing the same issue.

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Conclusion

This article offers possible causes and 11 effective solutions to the black screen issue on Asus laptops. Hopefully, this article can assist you in resolving the black screen problem on your Asus laptop. Firmware, software, cables, and hard drives can all contribute to a black screen issue on an Asus laptop. By following the steps in this guide, you should be able to successfully address the problem.

In case of other advanced errors, you could also use reliable tools, such as Partition Master, to rebuild the MBR. The experts recommend it for better management and disk partitioning.

Frequently Asked Questions about ASUS Laptop Screen Blackout Issues

Let's delve into the reasons behind an Asus laptop screen going black while still running, along with the solutions to fix it. As you navigate through the troubleshooting process, you might encounter related issues – keep reading to find assistance.

**1. Why is my ASUS laptop screen black but still running?** If your ASUS laptop has a black screen, yet you can hear it functioning (such as the fan running, hard drive activity, or system sounds), the issue might be caused by: 1. **Screen Problem**: The screen itself could be faulty, or the video cable connecting it to the motherboard might be loose or damaged. 2. **Graphics Driver**: There could be an issue or outdated graphics driver causing the screen not to display properly. 3. **Operating System Failure**: The computer might encounter errors during startup, resulting in a non-displayed screen. 4. **External Output Issue**: Try connecting an external monitor via HDMI or VGA to see if the display works correctly. If it does, the problem likely lies with the built-in laptop screen. 5. **Power Management Settings**: In some cases, power management settings might cause the screen to dim or turn off to conserve power. 6. **Safe Mode**: Attempt to boot the laptop into Safe Mode to check if the display functions normally. If it does, a startup item or software conflict could be the culprit. Possible solutions include: - Ensuring the screen connection cable is securely connected. - Updating or reinstalling the graphics driver. - Performing a system restore or repair. - Adjusting power management settings. - Checking for and removing problematic software in Safe Mode. If none of these steps resolve the issue, consider contacting ASUS official customer support or a professional technician for further diagnosis and repair.

A black screen error indicates a disconnect between the operating system and the display. When this occurs, the first step is to reset the connection by pressing the Windows logo key, the Ctrl key, the Shift key, and the Esc key simultaneously. This will reset the connection, allowing the operating system to reacquire the display. Check if your Lenovo laptop's screen has returned to normal after performing this action.

**2. Why won't my Asus laptop turn on, but the power light is on?**

If the power light is on but the laptop doesn't turn on, there's an issue with another part of the laptop. Press Fn + F7 to toggle the display on and off in case it was accidentally turned off, and confirm that the screen isn't responding.

3. How do I fix the black screen issue on my ASUS desktop during startup?

If you're experiencing a black screen when starting your computer, follow these steps to troubleshoot the issue:

    • Check your cables and connections
    • Optimize startup applications
    • Boot into Safe Mode
    • Run a Windows Repair
    • Update all drivers in Safe Mode
    • Repair corrupted system files