10 Ways to Fix a Chromebook Black Screen Issue [Guide for 2024]

Click on the Quick Links below for fast access to the information you need.

1. Check Chromebook Power 2. Check Screen Brightness 3. Restart Chromebook 4. Inspect the Battery 5. Run Down the Battery Completely 6. Cool Down Your Chromebook 7. Examine External Devices 8. Use a Different Chromebook Charger 9. Reset Your Chromebook 10. Check for Screen Damage

You may have noticed that, with its look, size, and some basic laptop functions, a Chromebook counts as a kind of smart portable device. But no matter which brand you choose, it runs on an operating system designed by Google.

While it sets itself apart from other laptops or desktops, just like a Windows 11 black screen no cursor situation, you might also encounter a Chromebook black screen issue while working on important documents or projects.

This can happen for any number of reasons, and, if it happens regularly, it is not particularly reassuring. So it is important to understand the exact cause of the problem in order to take appropriate measures to address it immediately.

Please provide the content you want to translate into English, and I'll do my best to help you with the translation.

We've rounded up some practical ways to check if your Chromebook screen is black. But first, let's look at what might be causing the problem.

Why is your Chromebook screen black and won't turn off?

Sometimes, a black screen can happen on a Chromebook for various reasons. Here are a few:

• When the Chromebook overheats.
• Due to issues with the Chromebook's battery.
• The charger is not functioning properly.
• There's a conflict with a USB device connected to the Chromebook.
• The screen brightness is too low.

Please provide the English content you want to translate, and I'll translate it into Chinese for you as soon as possible.

How to Fix a Black Screen on a Chromebook

Try each of these solutions to fix a black screen on your Chromebook and see which one works for you.

Check the Chromebook power source

The primary and most important fix for a black screen issue on a Chromebook is to ensure that your Chromebook charger is plugged in and connected correctly. For instance, if the Chromebook is not powered on, the battery might have drained.

Make sure that the charger is plugged into an available power outlet, and then plug the power cord into your Chromebook. Try resetting the charger and cable, and then power on again. If your battery is depleted, plug it in and let it sit for a while.

If that doesn't work, try the next fix.

?Related Reading: Acer Laptop Screen Black

2. Check Screen Brightness

If you're having issues with your Chromebook's screen, you should try checking the device's screen brightness. For instance, you can lower the Chromebook's brightness by pressing specific keys, eventually reducing it to zero. To ensure the screen is visible, make sure the brightness level on your Chromebook is high enough.

Find and press the brightness key between the numbers 8 and 9. Keep pressing it until you can see something on the screen. If your Chromebook screen is completely black, try the solutions below.

3. Restart your Chromebook

If that doesn't work, try plugging your Chromebook into power. Hold the power button down for about 10 seconds, until the lights turn off.

The power button on a Chromebook can be in different places.

4. Check the Battery

If you're consistently getting a black screen on your Chromebook, you'll want to check for any battery issues. For example, if your Chromebook has a removable battery, take it out and reseat it to ensure a secure connection between the internal contacts and the battery.

Please provide the English content you would like translated, and I will do my best to translate it into Chinese.

If you can't remove the battery without disassembling your Chromebook, try this instead.

• Try unplugging it and letting the battery drain completely.
• Once the battery is drained, plug the power cord back in.
• Let it charge for about 30 minutes, then try turning your Chromebook back on to see if that fixed the problem.

If this solution doesn't work for you, try the next one.

5. Run the battery down

If your Chromebook is still experiencing a black screen issue, draining its battery might resolve the problem. You'll want to completely drain the battery on your blacked-out device. After that, plug it in for at least 30 minutes and check if the screen issue has been resolved.

If not, try the next solution.

6. Let your Chromebook cool down

If you see a black screen on your Chromebook, it might be due to overheating. Sometimes, overheating can cause the screen to go black, in which case you need to power off your Chromebook. Then, place it on a flat surface to help it cool down. Finally, let your Chromebook sit at a cooler temperature for 30-40 minutes.

Now, try restarting your Chromebook to see if the black screen was caused by overheating. If this fixed the issue, you'll need to make sure that your Chromebook has proper ventilation. Don't use it with it inside a closed space like a backpack while it's running. If that doesn't work, try the next solution.

Inspect external devices.

Check external devices.

If you can't access your Chromebook's screen and it's black, the problem might be with an external device you have connected to it. Connecting your Chromebook to an external device can sometimes affect the boot process and cause performance issues with your Chromebook.

Please provide the English content you want to translate, and I'll translate it into Chinese for you as soon as possible.

For example, if you insert a damaged SD card into the device, the screen might go black if your Chromebook is in Developer Mode.

So, you need to power off or unplug all external devices like the mouse, keyboard, USB flash drive, SD card, etc., and then try to turn off your Chromebook. After that, sit back, relax for 1-2 minutes, and power it on again to see if the Chromebook black screen issue is fixed.

8. Use a different Chromebook charger

If your Chrome OS device is showing a black screen and not responding to your commands, the issue might be with your charger. Sometimes, when your charger is damaged or underperforming, your Chromebook's battery can't hold a charge. To confirm that your charging accessories are working correctly, try using a different charger to power your Chromebook.

Before using a new charger, make sure it's compatible with your Chromebook. You should also check that the voltage and power levels match the specifications provided by the manufacturer. Using an incompatible charging accessory with your Chromebook could damage the device.

You can also try using your original Chromebook charger on another device to see if it works there but not with your device, indicating an issue with the charging port, motherboard, or hard drive of your Chromebook. To fix this, try performing a hardware reset on your device.

9. Reset your Chromebook

If you're trying to fix a black screen on your Chromebook, you can perform a hardware reset, also known as a hard reset, on the Chromebook.

If none of the above fixes work for you, try this one: In this case, you'll see your Chromebook's hardware reset, and a few files in the Download folder deleted.

To perform a hard reset on a Chromebook, follow these steps:

1. First, turn off your Chromebook. 2. Next, hold down the **Refresh button** and then tap the **Power button**. 3. When the Chromebook starts up, you can release the Refresh button.

While doing so, you can keep two principles in mind:

• Aside from following the steps above, you can also try holding down the Back key + Refresh key + Power key for at least 10 seconds.
• If you have a tablet, hold down the Volume Up key + Power key for at least 10 seconds, then release both buttons.

There are other ways to hard reset a Chromebook, too. They include:

• Reset the hardware by pressing the dedicated Reset button. • Unplug the power cord. • Remove and reinsert the battery.

10. Check if the screen is damaged

Check for screen damage

If all else fails, check if your screen is damaged. To do this, connect your Chromebook to an external display. If you can access Chrome OS through the external monitor but not the internal one, take your device to a repair shop for professional assistance. A technician will check for any hardware damage that might be causing the issue.

Please provide the English content you want translated, and I'll translate it into Chinese for you as soon as possible.

Sometimes, a black screen can be the result of a faulty hard drive. If your Chromebook won't boot up the Chrome OS, you might need to replace the hard drive.

You can also reach out to the device manufacturer for additional support and troubleshooting options. For instance, if your device is still under warranty, or the black screen issue is due to a factory defect, you may be eligible for a replacement unit.

Conclusions

If you're looking for a better alternative to MacBook and Windows 10 laptops, Chromebooks are an excellent choice. However, they can also have their fair share of issues, just like any other laptop. As a Chromebook user, you might encounter the Chromebook black screen issue, but we have some quick fixes for you to solve this problem.

Of course, if you or your friends have experienced black-screen issues with other computer systems, these posts may be of help.

Frequently Asked Questions

How do I force restart a Chromebook?

To force-restart your Chromebook, do the following:

1. First, turn off your Chromebook. 2. Hold down the Refresh button and tap the Power button. 3. Release the Refresh button when you're done.

How do I fix an unresponsive Chromebook screen?

The Chromebook screen not responding issue can be resolved by performing any of the aforementioned fixes. You can restart your Chromebook or perform a hard reset. You can also check for battery issues or cool down your Chromebook.