Issue with Samsung Laptop Stuck on Logo Screen [Solved Windows 11/10]

Like the user above, have you ever encountered an issue where your Samsung laptop gets stuck on the logo screen or displays a black screen and fails to boot into the system for an extended period, ranging from minutes to hours? This can hinder your ability to use the laptop and disrupt your workflow. However, there's no need to panic in such an unexpected situation.

This post will help you explore the common reasons behind a laptop stuck on a black screen with spinning wheels and provide some effective solutions for Windows 11/10 users.

Why does my Samsung laptop get stuck on the logo screen during startup?

There are times when your Samsung laptop gets stuck on the logo screen during startup, preventing you from accessing the system. While this issue can be frustrating, it's not difficult to address. Before troubleshooting, consider these possible reasons for the problem:

• Incompatible External Devices: An incompatible external device, such as an external hard drive or USB, connected to the Samsung laptop might cause the screen to get stuck on the logo screen.
• Incorrect Boot Order: An improper configuration of the boot order in the laptop's BIOS settings can lead to repetitive startup issues.
• BIOS Errors: Faults or corruption within the Basic Input/Output System can result in a Samsung laptop getting stuck on the logo screen.
• Virus and Malware Attacks: Malware or viruses, which can corrupt system files, can interfere with the boot process.
• Problematic Apps and Windows Updates: Various applications or recently installed Windows updates might affect the software or hardware of the laptop, leading to a black screen on the Samsung notebook.

[Solved] Samsung Laptop Stuck on Logo Screen During Boot

Once you've identified the root cause of your Samsung laptop getting stuck on the logo screen, here are some of the best solutions, complete with detailed steps:

Fix 1️⃣: Restart your Samsung laptop

The first method to fix the spinning wheel issue on your Samsung laptop running Windows 11/10 is to restart it. Here's how:

• Hold down the "Power" button until the laptop turns off.
• Turn it back on and see if the Samsung laptop boots up correctly.

Fix 2️⃣: Disconnect all external devices

Any malfunctioning external devices, such as a camera, printer, scanner, or flash drive, might conflict with your Samsung laptop. Try disconnecting them all at once.

• Shut down your laptop and disconnect all peripherals. Remove the battery as well.
• Hold down the power button for 30 seconds to discharge any residual electricity.
• Replace the battery and turn your computer back on.

Related reading: Laptop White Screen on Windows | Asus Laptop Black Screen

Fix 3️⃣: Alter Boot Order

An incorrect boot order in your system could also be the reason your Samsung laptop is stuck on the logo screen. Access the BIOS menu and change the boot order to resolve this issue.

When restarting your laptop, hold down the "F2" key until you see the BIOS menu. In the "Samsung BIOS Settings" menu, select "Boot" and press "Enter." Choose "Boot Device Priority" and hit "Enter." Your system drive should be set as the first boot option. Save your changes, exit the BIOS menu, and restart your laptop.

Also read: How to Change the Boot Drive in Windows 10 | How to Run System Restore in Windows 7 from Safe Mode

Fix 4️⃣ Enable Safe Mode

The recurring issue of "Samsung laptop stuck on logo screen" could be due to Windows updates or other issues. You should attempt to boot your laptop into Safe Mode and then restart it to resolve this problem.

• Shut down your computer abnormally two or more times until you see the "Automatic Repair" screen. Then, select "Advanced options."
• On the "Windows Recovery Environment" screen, click on "Troubleshoot." Select "Advanced options" then "Startup Settings."
• Click "Restart," and when your laptop turns back on, press "4," "F4," "F5," or "F6" to choose "Enable Safe Mode."

Did you find this post helpful? Don't forget to share it on Twitter or Facebook to help others stay informed too!

Repair 5️⃣ Perform a startup repair

To diagnose and fix problems caused by corrupted registry entries, system files, Boot Configuration Data, or device drivers, you must use Startup Repair.

In the "Windows Recovery Environment" menu, select "Troubleshoot." Click on "Advanced options" and then choose "Startup Repair" to diagnose and fix any startup issues. Once done, restart your Samsung laptop.

Select "Startup Repair" from the new window

Read more: How to Enter Startup Repair in Windows 10

Restoring system to a previous point ?

Have you recently updated your system or installed device drivers and applications? This could be the reason why your Samsung laptop is stuck on the logo screen. Let's try performing a System Restore as a troubleshooting step.

From the "Windows Recovery Environment," select "Troubleshoot." Next, choose "Advanced options" > "System Restore." Click "Next," then select the restore point you wish to use. Finally, click "Next" > "Finish."

Solution 7️⃣ Use Another System

There could be several instances where a virus or malicious attack could cause your Samsung laptop to get stuck on the logo screen. Hence, you would need to create a bootable drive to reinstall the operating system on your Samsung laptop, which can only be done through another system.

1. Get a USB drive and plug it into another system. Now, copy and paste the selected ISO contents onto the drive.
2. Shut down your Samsung laptop completely, and then connect the USB boot drive. Power on the laptop and press the "F10" key repeatedly until you see the "Boot Menu."
3. Select "Windows Boot Manager," and from the list, choose the connected drive. Press "Enter," and your laptop will boot the operating system from the USB.

Fix 8️⃣: Resetting a Samsung Laptop

Samsung Recovery is the last resort for fixing system issues on your Samsung laptop. It lets you perform a factory reset and create a disk with the factory state. However, you will lose all your data in the process.

1. **Shut down your laptop, then turn it back on.** Press the "F4" key on your keyboard before the Samsung logo appears. 2. **Select the “Factory Reset” option from the Samsung Recovery screen.** 3. **Click “Start Factory Reset,” then click “OK.”** Follow the prompts to complete the reset. This will take some time, and how long it takes depends on your laptop.

?? You might also be interested in: How to Factory Reset a Samsung Laptop on Windows 10/8/7

Reminder: Regularly back up your Samsung laptop

Regularly using the Todo Backup tool to back up your Samsung laptop is a necessary measure to prevent data loss in case of unexpected issues and troubleshooting. It's a free Samsung backup solution for Windows users with multiple features. It helps you back up the entire system, specific files, or folders. You can store these backups on the cloud, external drives, or any preferred location.

It also allows you to access various types of backups, such as full, incremental, and differential backups. You can also encrypt your backups if you want to. This bootable backup software can even help you easily restore your system after a Blue Screen of Death error or a system crash.

Conclusions

In a nutshell, this article has given you the main reasons behind the Samsung laptop stuck on logo screen issue. You may also consider trying the recommended fixes to address the problem on your Windows 11/10 laptop.

Moreover, remember to back up Samsung laptop with Todo Backup regularly to avoid data loss. Now let's download the software to cope with these unexpected errors.

Did this article help you? Don't forget to share it on Twitter or Facebook to help others out!

FAQs about Samsung Laptop Stuck on Logo Screen: 1. Question: My Samsung laptop stays stuck on the brand logo screen during startup. What should I do? Answer: This could be due to an issue during booting or a system malfunction. Try pressing F2 or F10 to enter BIOS settings, or use keys like F4, F8, or F12 to access Safe Mode or recovery options. 2. Question: How long should I wait before assuming the laptop is truly frozen? Answer: If the laptop remains on the logo screen for an extended period (typically 1-2 minutes), it's likely stuck. Try power cycling the device to see if that resolves the issue. 3. Question: Can I force restart my laptop? Will it damage the hardware? Answer: Yes, you can attempt a force restart. It usually doesn't harm the hardware, but doing it frequently might result in data loss. If the problem persists, seek professional assistance. 4. Question: If I try Safe Mode but still can't progress, what should I do next? Answer: If Safe Mode doesn't work, you might need a system restore or reinstall. Use an installation disc or USB drive for this, or if your laptop has a built-in recovery option, give that a try. 5. Question: Can hardware issues cause the laptop to get stuck on the logo screen? Answer: Yes, issues with the hard drive, RAM, graphics card, or other critical components can lead to this problem. If software solutions fail, consult a professional technician for hardware checks. 6. Question: Does Samsung offer warranty service? How can I contact them? Answer: Samsung generally provides warranty services for their products. Visit their official website for support and contact information, or directly call their customer service hotline for assistance. 7. Question: Can I fix this issue without losing my data? Answer: It depends on the cause. For software issues, like corrupted system files, you might recover through system restoration or backup. For hardware problems, data may be at risk, so it's advisable to back up important files beforehand.

How do I force restart my Samsung laptop?

Forced Restart of a Samsung Laptop: 1. First, make sure all unsaved work on the computer is saved. 2. Next, press and hold the "Ctrl," "Alt," and "Delete" keys simultaneously. 3. From the options that appear, select the "Power" icon. 4. In the power menu, click on "Restart." 5. If the above method doesn't work, try holding down the power button for several seconds until the laptop turns off, then press the power button again to start it up. Please note that a forced restart may result in the loss of unsaved data, so it's advisable to save your work before attempting this.

1. Turn on the laptop and repeatedly press the "F4" key to access the Samsung Recovery page. 2. Select the "Factory Data Reset" option, then click "Start Factory Data Reset." 3. In the "Begin Recovery" confirmation window, click "OK." After it's done, click "OK" again to restart your computer.

Why is my Samsung laptop freezing?

There can be several reasons for a Samsung laptop freezing, including hardware issues, overheating, incompatible external devices, outdated operating system or applications, insufficient storage space, excessive CPU load, malware attacks, BIOS errors, and more.

Why won't my laptop turn on, but the power light is on?

This is usually due to a faulty power adapter. Another cause could be that your laptop's battery has run out of charge. Plug the adapter back in, let it charge for a bit, and then try turning on your computer.