We cannot refute the fact that the SanDisk Extreme Pro Portable SSD is an exceptional portable solid-state drive that brings convenience to computer users, smartphone users, and photographers alike. This SSD prioritizes portability and user-friendliness, and it is available in three storage capacities: 1TB, 2TB, and 4TB.

An SSD (Solid State Drive) is a high-performance storage device with fast read and write capabilities. Like other external devices, it can become damaged, and various issues may arise. Many SanDisk SSD users often encounter problems such as the SanDisk Extreme Pro Portable SSD failing or issues with undetected drives.

I just experienced a failure with my SanDisk Extreme Portable Pro 2TB SSD (purchased less than a month ago) – frustrating! Could anyone recommend some reliable SSD options I should consider? Any additional advice or suggestions on this subject would be appreciated.
I was cloning ALEXA Mini footage using Resolve, and now the SSD doesn't mount on my Mac (I've tried everything – currently exploring data recovery options). From Reddit

For this user's scenario, utilizing data recovery tools should be the primary option to retrieve lost data from the SanDisk SSD. Nonetheless, this article aims to shed light on the reasons behind the "SanDisk Extreme Pro Portable SSD not detected" issue and provide expert solutions.

SanDisk Extreme Pro Portable SSD Not Detected

Reasons for SanDisk Extreme Pro Portable SSD Not Being Detected

Before delving into the detailed solution, it's essential to understand why this issue occurs. Several reasons can lead to your SanDisk Extreme Pro Portable SSD not being recognized by your PC:

  • File system corruption. This could be the most probable cause for the SanDisk Extreme Pro Portable SSD not being recognized, although the company has not officially confirmed the reason.
  • Faulty connection. The cable you're using to connect the SanDisk SSD should be inspected for any issues.
  • Outdated SanDisk SSD driver. An outdated driver can lead to the undetected problem, and it won't be resolved until you update it.
  • Windows or macOS system malfunction. File system corruption can directly result in an external hard drive not being detected.
  • Hardware damage. Physical corruption or damage to the portable SSD might prevent the SanDisk SSD from functioning normally.

Continue reading to discover the comprehensive expert solutions for resolving this error.

Troubleshoot SanDisk Extreme Pro Portable SSD Not Detected

You'll have multiple methods to address this issue. Prior to attempting any solutions, it's advisable to first attempt to recover data from your SanDisk Extreme Pro Portable SSD. Recovering deleted files from SSDs using professional SSD data recovery software is straightforward. The tool, Data Recovery Wizard, has successfully resolved numerous data loss cases on SanDisk Extreme Portable SSDs, and it is user-friendly.

Follow these simple steps to perform SanDisk Extreme Pro recovery using tools:

    1. Download and install the SSD recovery tool on your computer, then run it. 2. Select the SanDisk Extreme Pro Portable SSD and click "Scan". 3. Search for the important files you wish to recover and choose them. 4. Preview the files, then proceed to recover them.

Upon retrieving data from your SanDisk SSD, you can proceed with the following most effective methods to address the detection issue:

Fix 1: Update the SanDisk Pro Portable SSD Driver and Firmware

We have stated that an outdated driver might be the root cause of this issue. You can head to the Windows Device Manager to update or uninstall drivers. If you're using a Mac device like an iMac or MacBook, you can update the macOS to update the driver. To update the firmware of your SSD, you can refer to the video below:

  • 00:10 Introduction to SanDisk SSD Firmware Issue
  • 01:36 Locate Updated Files on Your Computer
  • 02:22 Various Messages for SSD Update Completion

Updating PC drivers can enhance the computer's performance and ensure better compatibility with hardware. Regularly updating your drivers will ultimately provide you with an improved user experience.

Fix 2: Repair SanDisk Extreme Pro Portable SSD File System Errors

You can repair the file system of a SanDisk SSD using Command Prompt on Windows and macOS Disk Utility on macOS.

    • For Windows: Open Command Prompt as an administrator and type chkdsk C: /f /r /x in the CMD window. When using this command, make sure to replace C with the appropriate drive letter for your SanDisk Extreme Pro Portable SSD.
    • For macOS: Use Spotlight to launch Disk Utility, then locate your SanDisk Extreme Pro Portable SSD. Click on "First Aid" and follow the on-screen instructions to repair your SSD.

Fix 3: Repair SanDisk Extreme Pro Portable SSD with Data Recovery Services Step 1: Connect the SanDisk Extreme Pro Portable SSD to your computer First, ensure that you have the appropriate cable (usually a USB-C or USB-A to USB-C) to connect the SSD to your computer. Plug it in and make sure it's recognized by your system. Step 2: Check for hardware issues If the drive isn't being detected, it might be a hardware issue. Check if the cable is functioning correctly and try connecting it to another USB port or computer. If the problem persists, it could be an internal issue with the SSD. Step 3: Run a disk utility check If the SSD is recognized, use the built-in disk utility tool on your operating system to check for any errors or bad sectors. On macOS, use Disk Utility's "First Aid" feature; on Windows, use the "chkdsk" command in Command Prompt. Step 4: Update firmware Visit the SanDisk official website to check if there are any firmware updates available for your SSD. Download and install them if necessary, as outdated firmware might cause issues. Step 5: Contact SanDisk Support If the above steps don't resolve the issue, contact SanDisk's customer support for further assistance. They may provide troubleshooting guidance or suggest sending the SSD in for repair. Step 6: Consider professional data recovery services If your data is critical and you're unable to access it, you can opt for professional data recovery services. These specialized companies have the tools and expertise to recover data from damaged or malfunctioning storage devices. Remember that data recovery may come at a cost, and there's no guarantee of success. Always prioritize regular backups to prevent data loss in the future.

When you're unable to update the firmware or repair the SSD on your own, it's advisable to seek assistance from experts, and many users opt for professional data recovery services. These services offer comprehensive recovery and repair solutions for both SSDs and HDDs. With the help of skilled engineers, you can effectively resolve issues like undetected SanDisk SSD and recover crucial data seamlessly.

Click on the link below to contact the service and receive professional assistance!

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SanDisk SSD Repair Services

Contact our experts for a free evaluation now

Consult with our data recovery specialists for personalized manual recovery assistance. After a FREE diagnosis, we can provide the following services:

  • Repair damaged RAID configuration, unbootable Windows operating system, and corrupted virtual disk files
  • Recover/rebuild lost partitions and repartitioned SSD drives
  • Undelete the hard drive and repair raw drives (including Bitlocker encrypted drives)
  • Resolve disks converted to GPT-protected partitions

Prevent Data Loss on SanDisk Extreme Pro Portable SSD

This error can occur not only on an older SSD drive but also on a brand new one. Therefore, it's crucial to protect your data on an SSD beforehand. Here are some tips to help you prevent data loss: 1. **Regular Backups**: Perform regular backups of your important files to an external storage device or cloud service. This ensures that you have a recent copy of your data in case of any issues with the SSD. 2. **Keep Firmware Up-to-Date**: Check for firmware updates from the manufacturer's website and install them promptly. These updates often address known issues and improve the overall performance and stability of the SSD. 3. **Avoid Overfilling**: Do not fill your SSD completely. Leaving some free space allows the drive to perform Garbage Collection, a process that helps maintain its efficiency and prolongs its lifespan. 4. **合理分配分区**: Properly allocate partitions on your SSD. Avoid having too many small partitions as this can affect the drive's performance. 5. **Use TRIM Support**: Ensure your operating system supports TRIM and has it enabled. TRIM optimizes the drive by informing it which data blocks are no longer in use, allowing it to manage space more efficiently. 6. **Safely Remove Hardware**: If you're using an external SSD, always safely eject it before unplugging to prevent potential data corruption during write operations. 7. **Handle with Care**: SSDs are less prone to physical damage than traditional hard drives, but still, handle them gently to minimize the risk of damage. 8. **Monitor Drive Health**: Use tools provided by the manufacturer or third-party software to monitor the health status of your SSD. Early detection of any issues can prevent data loss. By following these guidelines, you can significantly reduce the chances of experiencing data loss on your SSD.

    • Backup your SSD to the cloud to minimize the risk of data loss in cloud storage.
    • Avoid exposing your SSD to extreme environments such as dust, fire, and water.
    • Update the firmware of your SanDisk Extreme Pro Portable SSD from the official SanDisk website.
    • Do not download unknown files or software on your SSD.

底线

When using a portable SSD, caution is advised as it's susceptible to physical damage when carried around. If you encounter issues like the SanDisk Extreme Pro Portable SSD not being detected on a Mac or Windows system, utilizing a tool like Data Recovery Wizard would be your go-to solution for data rescue.