[Resolved] Seagate Dashboard Not Functioning on Windows 10/11

You're attempting to backup some files using your Seagate external Hard Drive, and the software issues a warning stating "Seagate dashboard not working". Despite running seemingly correctly, the application fails to start as it should. This article will delve into the reasons behind this issue and explore potential solutions to resolve the "Seagate dashboard not working" problem on Windows 11/10/8/7.

< a href="https://www.seagate.com/files/www-content/support-content/external-products/backup-plus/_shared/docs/seagate-dashboard-ug.pdf" rel="nofollow noopner" target="_blank">Seagate Dashboard is a complimentary utility designed to safeguard and back up data from your computer and mobile devices. It comes pre-installed with Seagate External Hard Drives. In addition to the free plan, it offers Backup Plus and Central features. The software enables users to continuously back up their files or set up scheduled backups at specific intervals.

Possible Causes for Seagate Dashboard Not Functioning

There could be four potential reasons for the Seagate Dashboard not functioning issue:

• Initial Job Pending
• Seagate Dashboard is stuck on backup.
• You are not the Administrator of the computer.
• Antivirus blocks the app from launching.
• The Seagate Dashboard installer is not functioning properly.

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How to Solve the Issue of Seagate Dashboard Not Working on Windows 10/11

We need to address the possible reasons behind the Seagate Dashboard not working error in order to resolve the issue. Implement the following solutions to fix it.

A Quick Navigation:

• Solution 1: Create a Task in Task Scheduler
• Solution 2: Restart Your Computer
• Solution 3: Disable Your Computer's Antivirus
• Solution 4: Backup Seagate Hard Drive with Todo Backup (HOT)

Solution 1: Create a Task in Task Scheduler

If the task is not configured within the Task Scheduler, it will result in an initial job pending error. You can attempt to refresh the application once. If the issue continues, you will need to create a task within the scheduler.

Step 1: To create a task in the Task Scheduler, ensure that a file with your username in the format of "nji" is created at the following location:

C:\Users\UserName\AppData\Roaming\Seagate\Seagate Dashboard 2.0\Files\

Check for a file with your user name "nji" (UserName.nji). If it doesn't exist, you'll need to uninstall and then reinstall the software.

Step 2: If the nji file exists, open Computer Management, locate the Task Scheduler, and select Create Task.

Step 3: This action chooses 'New' and enters "C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\NBCore.exe" with quotation marks in the Program Script field.

"In 'Add Arguments', you need to enter the path of the nji file: C:\Users\UserName\AppData\Roaming\Seagate\Seagate Dashboard"

2.0\Files\UserName.nji. This appears to be a file path, but without more context, it's difficult to provide an exact translation. In English, it would still be the same: "2.0\Files\UserName.nji." File paths are usually not translated as they represent a specific location in a computer system, and the structure remains the same across languages.

Solution 2: Restart Your Computer

When attempting to initiate the first backup, there might be occasions where the dashboard becomes unresponsive. In such cases, try restarting your PC to resolve the issue with the Seagate dashboard not functioning properly.

Step 1: Restart your computer.

Step 2: Launch the Seagate Dashboard and initiate the backup again.

Step 3: Exit the program from the system tray by right-clicking on the Dashboard icon in the bottom right corner of your screen and selecting Quit.

Step 4: Reopen the Dashboard and restart the backup.

Solution 3: Disable Your Computer's Antivirus

There could be instances where your PC's antivirus software may flag the Seagate Dashboard application as a potential threat and prevent it from opening. To troubleshoot this, temporarily disable your antivirus and check if the issue is resolved.

Step 1: Search for "Windows Security" on your computer and open the application.

Step 2: Proceed to the Computer Virus and threat protection section within the settings.

Step 3: Scroll down and click on Manage settings.

Step 4: Disable the Toggle Button under Real-time protection to temporarily turn off the Windows Defender Antivirus.

Try utilizing the Seagate Dashboard following this. If the issue persists, you can download the most recent installer for the Seagate Dashboard application.

Solution 4: Backup Seagate Hard Disk with Tools like Todo Backup (Best Alternative to Seagate Dashboard)

If the above solutions fail to restore your Seagate Dashboard to normal operation, you should explore alternative methods to back up your Seagate Hard Disk with similar or superior features. Among the numerous online backup tools available, Todo Backup stands out as the best alternative for Seagate Hard Disk Backup.

Todo Backup is a professional and secure data backup solution that provides efficient system backup, disk/partition backup, file backup, and various other advanced backup features. Its user-friendly backup management allows for enhanced efficiency, enabling you to set up automatic scheduled backups at regular intervals. In addition, it offers cloning capabilities with a WinPE bootable USB disk. Todo Backup boasts an intuitive interface, making it ideal for both experienced users and novices who can easily follow the user guide to complete the entire backup process quickly.

Key Features of Todo Backup:

• Award-Winning Automated backup solutions for every scenario.
• Trustworthy partition/disk cloning software for upgrades, backups, and disk replication.
• Effective and safe backup for disks, systems, and files.
• Sophisticated backup feature to back up specific sections of hard drives.
• Provides multi-path and cloud storage options with up to 250GB of free cloud storage included in the basic plan.

Download Todo Backup, and use it to back up files with simple steps:

Step 1. Click the "Select backup contents" option to start a backup.

Step 2. There are four data backup categories: File, Disk, OS, and Mail. Click File.

Step 3. On the left, both local and network files will be displayed. You can expand the directory to select the backup files.

Step 4. Follow the on-screen prompts and select a location to save the backup.

Click Options to encrypt the backup with a password in Backup Options, then click Backup Scheme to set the backup schedule and initiate the backup upon a specific event. You can also select additional options to customize the backup process according to your needs.

Step 5. The backup can be stored on a local disk, the tool's online service, or a NAS (Network-Attached Storage) device.

Step 6. Todo Backup allows users to back up data to a third-party cloud drive as well as its own cloud drive.

If you want to back up data to a cloud drive provided by a third party, select Local Drive, scroll down to add Cloud Device, and then add and log in to your account.

You can also opt for the Todo Backup Cloud drive. Sign up for a Todo Account, then click on Todo Cloud and log in.

Step 7. Click Backup Now to initiate the backup process. Once completed, the backup job will appear as a card on the left side of the panel. Right-click the backup job to perform additional actions on it.

The Ultimate Verdict

There are multiple reasons why your Seagate Dashboard might not be functioning on Windows 10/11. This article aims to address the "Seagate Dashboard not working" issue by tackling the underlying causes to resolve the problems. Should the issue persist, you can consider downloading the tool Todo Backup, which serves as the best alternative to Seagate Dashboard for backing up your files and data.

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Frequently Asked Questions About Seagate Dashboard Not Working

Here are some of the most commonly asked FAQs on this subject. If you have similar questions, hopefully, this will be helpful to you.

1. How do I reinstall the Seagate Dashboard?

1. Connect your drive to the computer and allow it to be detected.
2. Launch the Seagate Dashboard application. On the Home Screen, choose Restore and commence searching for backups.
3. Next, you'll be prompted to select a file - Choose the specific date you wish to restore and the data you intend to retrieve.
4. Select the destination drive or folder where you want to restore the data.

2. Why is my Seagate hard drive not being recognized?

This issue can arise due to several reasons, such as incompatible software or a system update. To resolve it, you should attempt basic troubleshooting measures, like using a different port, cable, or computer.

3. How do I access my Seagate Dashboard?

1. Double-click on the Seagate Dashboard icon on your computer. 2. Right-click the Seagate Dashboard icon in the system tray, and select Open Seagate Dashboard from the menu. 3. In the Start menu, click Seagate Dashboard.

4. How do I resolve the unresponsiveness of my Seagate external hard drive?

To resolve the unresponsive Seagate external hard drive issue, you can attempt these solutions:

1. Connect the external hard drive to a different USB port.
2. Uninstall and reinstall all Seagate software on your computer.
3. Inspect antivirus and firewall applications.
4. Turn off Microsoft OneDrive.
5. Disable the fast startup feature.