Xbox One Stuck on Green Screen? Causes and Quick Fixes!

An Xbox green screen of death means that you can't start your console, as you're stuck with a green loading screen that says "Loading..." indefinitely. If your Xbox One is stuck on a green screen, don't worry – the tool can help you troubleshoot the possible causes and provide appropriate fixes.

Note: This guide also applies to the Green Screen of Death (GSoD) issue on Xbox Series consoles. This article covers the latest and most reliable fixes for 2024 that you can fully trust.

Why is my Xbox One stuck on the green screen?

It's not uncommon to see an Xbox One stuck on a green screen, meaning your console is frozen. Many gamers have encountered similar issues, with a typical scenario being:

The Xbox One green screen of death issue is typically caused by hardware or software malfunctions. Hardware issues might involve read-write errors, such as damage to the hard drive or file system. Software problems for Xbox One commonly include failed or interrupted system updates. Whatever the cause of your Xbox One green screen issue, this article offers corresponding solutions:

This guide will provide you with six detailed solutions to address the Xbox One green screen of death issue. Feel free to pick the ones that apply to your situation, and share this guide if you know someone else who's experiencing the same problem to help them out as well.

Solving Software Issues that Cause an Xbox One to Get Stuck on a Green Screen

If you're experiencing a green screen of death with your Xbox One, this section offers four solutions to try:

Restart your Xbox One

A console restart can fix most issues, like an Xbox external hard drive not working. It's also the quickest way to solve a frozen Xbox One green screen:

Step 1. Hold down the power button on your console.

Step 2: Restart the system.

Some users on Microsoft's forums report that this fix doesn't work. If it's not a temporary software glitch, try something else.

Skip the Xbox One's security check.

If your Xbox One gets stuck on the green screen due to an integrity check going awry, skipping the Xbox One's safety checks might resolve the error. However, some users have reported that the solution works only after several attempts. Here's how to fix your Xbox One using the controller:

Step 1. Connect the controller to the console while it's stuck on the green screen.

Step 2: Press the “Guide” button on the controller until it vibrates.

Step 3: Then hold down the Home button for two seconds.

Continue waiting, and the console will automatically start in normal mode. This trick only works if it was loading into Safe Mode due to a failed integrity check. If not, try another solution.

Update Xbox One Offline with a USB Drive

If the system update fails, it might be because of a corrupted firmware section. You'll need to use an OSU or offline system update to fix this issue. This will update your USB flash drive to the same version as your console's firmware: download it to your USB flash drive, and then use it to perform an offline update for your Xbox One with the Xbox One troubleshooter.

First, gather these materials:

• Windows computer: You need a computer with a USB port and an internet connection.
• USB flash drive: You need at least 6 GB of free space, formatted as NTFS.

Follow these steps to perform an offline system update on your Xbox One:

Stage 1: Download the offline system update (OSU1) file on your Windows PC

Step one: Connect the USB cable to your computer.

Step 2: Download the offline system update file, OSU1, from the Xbox website as a .zip file.

Step 3. Use a ZIP extractor or similar program to extract the contents of the SystemUpdate.zip file to your USB drive.

Step 4: Safely eject the USB drive.

Step 2: Update your Xbox One console

Then you can use the Offline System Update option in the Xbox Console Recovery tool to install the offline system update files on your Xbox One console.

Step 1. Turn off your Xbox One completely, then unplug the power cord. Plug it back in.

Step 2: Hold the BIND button on the left side of the device and the EJECT button on the front. Press the Xbox button, and continue to hold both BIND and EJECT.

Step 3: Release the BIND and EJECT buttons when you hear the second “power on” beep.

Step 4: Your Xbox One console will turn on and enter the Xbox Startup Troubleshooter.

Step 5: Connect the USB hard drive to your Xbox One.

Step 6: Use the arrow buttons and A button on your Xbox One controller to select and use the “Offline system update” option.

This process may take some time, so be patient. Once the update is finished, your Xbox should no longer get stuck on the green loading screen.

Restore to factory settings

If none of the above fixes work, your last resort is to reset your Xbox One to factory settings. This will delete all data, so back up first.

Step 1: Hold the Xbox button on the front of the console for about 10 seconds to turn it off.

Step 2: Press and hold the Pair/Sync, Eject, and Power buttons for 15 seconds.

Step 3: Release the button when you hear the beep.

Step 4: Look at the menu on the screen, and then select “Reset this Xbox.”

Follow the on-screen instructions, and then restart your console to see if it boots up normally.

Also read: Xbox One not reading disc

Solving a Green Screen of Death Caused by an Xbox One Hard Drive Issue

A physically damaged hard drive can also cause your Xbox One to become unbootable and get stuck on a green or black screen. In this case, you'll need to reformat the hard drive or replace the damaged hard drive with a new one.

# Format an Xbox One Hard Drive

A corrupted file system or data damage can lead to the green screen on Xbox One. To fix this error, you need to reformat the Xbox One disk. Xbox One uses exFAT as the game storage. When you cannot access your Xbox One, you need to format it on a computer. To save time and effort, we recommend using the Partition Master tool for quick formatting.

This handy tool is easy to use, and with just three simple steps, you can have your damaged hard drive up and running again:

Step 1: Launch AOMEI Partition Assistant, right-click the partition of the external hard drive/USB/SD card that you want to format and choose "Format".

Step 2: Assign a new partition label, file system (NTFS/FAT32/EXT2/EXT3/EXT4/exFAT), and cluster size to the selected partition, then click “OK”.

<Step 3> Click Yes in the warning dialog to continue.

Hit the “Perform 1 Task” button on the upper-left corner to check the changes and then click “Apply” to start formatting the external hard drive/USB/SD card.

When it's done, unplug the drive from your computer and put it back into your console.

Replace the hard drive or try using an external hard drive

If the hard drive can't be fixed, you might need to replace your hard drive or add an external one in its place. To replace the hard drive in your Xbox One, do the following:

Step one: Use a screwdriver to open up the Xbox, remove its casing and take out the hard drive.

If there is important data on the hard drive, you can use Partition Assistant to clone data across bad sectors.

Step three: Take apart the Xbox One and install the new drive.

For detailed steps, see the Upgrade or replace the SSD in your Xbox One article.

How to Upgrade Xbox One to SSD [Complete Guide 2024]

Want to upgrade your Xbox One's hard drive to an SSD? This article explains how to perform an Xbox One SSD upgrade without losing data or reinstalling.

Conclusions

After reading this article, I hope you've successfully fixed the green screen on your Xbox One. If your Xbox One is stuck on a green screen when it boots up, it could be due to a software or hardware issue. We've provided detailed solutions for each problem. Updating your Xbox One, resetting it, and bypassing the safety checks can fix software-related issues.

If the issue is with the hard drive, we recommend that you format the Xbox One hard drive using the Partition Master tool and clone the bad hard drive. If you have other issues, contact Xbox Support before proceeding.

Frequently Asked Questions about Xbox One Getting Stuck on Green Screen

This article provides six solutions to the Xbox One blue screen issue, which usually work for most users. If you have other issues, please keep reading.

1. How can I fix the green screen error on my Xbox One without a USB?

You only need a USB for an offline Xbox One update. If you don't want to use a USB to fix the green screen of death on your Xbox One, try restoring your Xbox One to factory settings or formatting your hard drive. If you're updating your Xbox One offline, you'll need to install the Xbox Offline System Update (OSU) files on a USB.

Why is my Xbox One stuck on the loading circle?

When your Xbox One gets stuck on the loading circle during start-up, it means that your Xbox One is having trouble loading. This could be due to your console being unable to connect to the internet, or the internet connection itself being disconnected.

Why does my Xbox One get stuck on a green screen and then go black?

If your Xbox One is currently experiencing a green screen that then turns black, it could be due to a failed or incorrect system update. The black screen is usually associated with Xbox Live, so you might want to try going offline. Additionally, performing a factory reset is the quickest way to address this issue.