How to Resolve Issues with a Non-Functional/Unrecognized Hitachi Hard Drive

Hitachi Touro Desk Pro Not Working in Windows 10

"I have the Hitachi Touro Desk Pro and also the Hitachi Touro Desk. The regular Hitachi Touro Desk drive is recognized and functions properly. However, the 'Pro' version is recognized but doesn't respond when attempting to access it."

"Hitachi does not provide drivers available for download, so the suggested compatibility mode from another thread won't work. Could someone investigate this issue or provide a solution that is actually effective?"

Have you ever encountered an issue where your Hitachi hard drive is connected to your computer but not functioning properly? If you're experiencing this frustration, worry not, as this guide offers tested and effective solutions. You can easily resolve the problem of a non-working or unrecognized Hitachi hard drive.

• 1. Check Hitachi in Disk Management
• 2. Initialize/Create a New Partition
• 3. Uninstall and Re-install the Driver
• 4. Format Hitachi Hard Drive
• 5. Change Hitachi Drive Letter

First Aid - Recover Data from Non-Functional Hitachi Hard Drive

Before beginning, it's recommended to perform data recovery from the Hitachi hard drive first. The process might result in data loss. In this case, a reliable tool like Data Recovery Wizard can promptly retrieve all your lost files.

Step 1. Select the drive where you lost your data and click "Scan".

Step 2. Use "Filter" or "Search" to locate the missing files once the scan is complete.

Step 3. Select all the files you wish to recover and click "Recover". Next, choose a different secure location to save them.

How to Resolve Hitachi Hard Drive Not Working/Not Recognized Issues

Once you've recovered data from your hard drive, you can follow these solutions to address issues with your Hitachi external or internal hard drive not functioning or being detected.

Method 1: Check Hitachi Drive in Disk Management

When your Hitachi drive is not functioning properly in File Explorer, you should inspect it in Disk Management. If the external hard drive is not showing up in "This PC" but is visible in Disk Management, you can rectify the issue with some straightforward steps.

Step 1. Right-click the Start (Windows logo) button, and choose "Disk Management".

Step 2. Browse the drive list to locate your Hitachi hard disk.

If the Hitachi drive is displayed as unallocated, not initialized, or offline, you can easily resolve the issue (refer to Method 2). If the disk does not appear in Disk Management at all, you will need to take additional steps to fix it.

Method 2: Initialize/Create a New External Drive

As previously stated, if your Hitachi hard drive appears as unallocated/not initialized disk/offline, you can readily resolve this issue by initializing it and creating a new volume. Follow these steps to do so:

Step 1. Go to "Disk Management", right-click your Hitachi hard drive, and select "Initialize Disk".

Step 2. Select the disk and choose either MBR or GPT as its partition style, then click "OK" to begin.

Step 3. Right-click on the unallocated space on your new drive and select "New Simple Volume...".

Create a New Volume on Hitachi

Step 4. Specify the volume size, drive letter, and file system for the new hard drive. Click "Finish" once the process is complete.

Method 3: Uninstall and Re-install Hitachi Hard Drive Driver

If your hard drive is not recognized by either Device Manager or Disk Management, you simply need to uninstall and update the Hitachi drive driver. Follow these detailed steps: 1. **Open Device Manager:** - Press `Win + X` on your keyboard and select "Device Manager" from the menu. 2. **Locate the Hitachi Drive:** - In the Device Manager window, expand the "IDE ATA/ATAPI Controllers" category. - Look for any entries related to Hitachi, such as "Hitachi HDP725050GLA380" or a similar name. 3. **Uninstall the Driver:** - Right-click on the Hitachi drive entry and choose "Uninstall Device." - Confirm the uninstallation when prompted. 4. **Restart Your Computer:** - After uninstalling the driver, restart your computer. This will allow Windows to automatically reinstall the generic driver for the hard drive. 5. **Update the Driver:** - Once your computer has restarted, go back to Device Manager and locate the Hitachi drive again. - Right-click on it and select "Update Driver Software." - Choose "Search automatically for updated driver software" and let Windows search for the latest driver. 6. **Manually Install the Driver (if necessary):** - If Windows doesn't find an updated driver, you can download it from the Hitachi website. Ensure you download the correct driver version compatible with your operating system. - Save the downloaded driver file to your computer, then follow the on-screen instructions to install it. 7. **Verify the Drive in Disk Management:** - After installing the updated driver, open Disk Management by right-clicking the Start button and selecting "Disk Management." - Check if your Hitachi hard drive is now recognized and functioning properly. By following these steps, your Hitachi hard drive should be detected and working correctly in both Device Manager and Disk Management.

Step 1. Connect the non-functional Hitachi external hard drive to your PC.

Step 2. Type device manager in the search box and click "Device Manager" from the menu that appears.

Step 3. Expand the disk drives and right-click on your device, then select "Properties".

Step 4. Under the "Driver" tab, try clicking on "Update Driver" first and then "OK".

Step 5. If the driver update fails, try the next option to "Uninstall" and then "Reinstall" the driver.

Method 4: Format RAW Hitachi External Hard Drive to NTFS

If the file system is not compatible with Windows 10/8/7, your Hitachi hard drive will not be recognized or detected. Hence, it's crucial to understand the differences between FAT32, exFAT, and NTFS. After that, format your hard drive to a suitable file system.

Step 1. Connect the Hitachi hard drive to your PC and head to "Disk Management".

Step 2. Right-click on the non-working drive and choose "Format."

Step 3. Assign a volume label, choose NTFS as the file system, and check "Quick Format." Click "OK" to begin formatting.

Method 5: Alter the Hitachi Drive Letter to Resolve the Error

If your Hitachi hard drive is not detected in "This PC," it might be because it doesn't have a drive letter assigned to it. To resolve this issue and make it visible, you need to assign a drive letter using the Disk Management utility.

Step 1. Connect the Hitachi hard drive to your computer and open "Disk Management".

Step 2. Right-click on the Hitachi hard drive and select "Change Drive Letter and Paths...".

Step 3. Assign a new drive letter to the disk and click "OK" to confirm.

Conclusion

Most issues with undetected Hitachi external hard disks can be resolved using the suggested solutions. However, if your Hitachi hard drive is not functioning due to a physical error (such as a broken USB port, damaged disk, or counterfeit disk), the above solutions will not resolve the issue. Incidentally, if you wish to manage your disk, you can utilize Partition Master. It is a professional disk management tool that has assisted millions of users worldwide.