Volume information could not be found for this disk [2024 Fixes]

If you encounter a similar error message on your external storage device: "No media in the drive or disk not formatted", do not panic. Follow these four repair methods and effective measures to recover your data and files first, and then promptly reboot your external drive.

Volume information for this disk could not be found

Essentially, the “Volume Information for This Disk Cannot Be Found” error message tells you that your computer is unable to find the information it needs to start up normally.

This can be due to several reasons, including corrupted or missing boot files, a damaged hard drive, or a loose connection between the hard drive and the computer.

Figure 1: Volume information for this disk can not be found

Here is a quick overview of three big reasons why:

• Broken boot files: These files tell your computer how to start up. If they're damaged, your computer won't be able to start correctly.
• Damaged hard drive: Physical damage to the hard drive can cause the boot process to fail.
• Failed connections: Loose or damaged data cables between the hard drive and the computer can also lead to this error.

【First Aid】Recovering Files from a Disk Using Data Recovery Software

When dealing with disk issues – such as an unrecognized, inaccessible, damaged, or unbootable disk – data recovery should be attempted as soon as possible, since many disk boot failures can result in data loss, and recovery is easier before such incidents occur.

By using a powerful hard drive data recovery tool like Data Recovery Wizard Pro, you can recover data from corrupted, unreadable, and RAW external hard drives and successfully retrieve data from a non-working external hard drive.

• Recover unsaved documents, deleted photos, videos, and more from hard drives
• Retrieve files from damaged USB drives, emptied Recycle Bins, memory cards, and cameras
• Supports < a href="/data-recovery/recover-raw-drive.html">RAW drive recovery, lost partition recovery, and other hard drive recovery scenarios</a>

Step 1: Scan the Hard Disk Partition

Select the hard drive where you lost or deleted the files. Click “Scan” to have the data recovery tool scan all lost data and files on the selected drive.

Step Two: Check the Results

Once the scan is complete, you can use the “Filter” feature or click on the “Search File or Folder” option to look for the lost files on the hard drive.

Step 3: Recover Lost Hard Drive Data

Select the lost files you want and click “Recover” to save them elsewhere.

Many Windows 10/11 users have already vouched for its effectiveness. If you found this guide helpful, share it on social media platforms like Facebook, Twitter, Instagram, and so on!

How to Solve the "Volume Information for This Disk Cannot Be Found" Issue

How to fix the "The volume for a file cannot be found" error and restore your device to its optimal functionality? Here, we've gathered 4 reliable solutions for your reference:

Before troubleshooting according to the guide, watch this video for more detailed information.

• 00:34 - Update drivers
• 01:25 - Rollback drivers
• 02:10 - Scan for viruses

Fix 1: Update the Windows disk driver to retrieve information

This method addresses issues with outdated device drivers, inaccessible drivers, and corrupted external hard drive issues. By updating the drivers, your computer can more efficiently detect and communicate with the external hard drive.

Follow these steps to fix hard drive errors:

Step 1: Right-click on the device in Disk Management to expand the disk drive.

Step 2: Choose “Update driver” from the pop-up menu.

Step 3: Click the option that says “Search automatically for updated driver software.”

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How to Update Drivers on Windows 11 [Download USB Drivers]

Want to know how to update drivers on Windows 11? This article will guide you through updating and fixing your drivers. Read More >>

Fix 2: Recreate the volume partition of the disk

The solution is to repair the disk partitions and scan them to recover lost information, and then start the hard drive normally.

Step 1. Launch the Command Prompt and type diskpart, then hit the “Enter” key.

Step 2. Use the following command to delete all partitions on the problematic disk. Note that this will also delete any files contained within those partitions.

Step 3. After deleting the partitions, you can create new ones on the device with the following commands:

Solution 3: Assign a drive letter to the disk to recover it

If your hard drive letter matches one of the drive letters of the computer's hard disk partitions, it will not boot. In this case, you should assign a volume letter to recover the disk.

Step 1. In File Explorer, right-click This PC and select Manage > Disk Management.

Step 2: Right-click the problematic drive's icon and select “Change Drive Letter and Paths…” from the context menu.

Step 3: Click “Change” in the pop-up window.

Step 4: Assign your drive a new letter, and click “OK.”

If you're looking for a solution on how to fix “The disk in the drive is not recognized file system,” visit the linked page.

Fix 4: Scan your disk for bad sectors

First, try using the built-in Windows utility to check and fix the problem of an undetected or unrecognizable hard drive. If the utility works, you should be able to access your data. Here's how:

Step 1: Open “My Computer/This PC,” right-click on the partition you want to check, and select “Properties.”

Step Two: Under Error Checking, click Tools, and then click Check Now.

Step 3. The "Check Disk Options" dialog box will appear. Select any option to check and fix the hard drive.

Step 4: After making your selection, check both “Automatically fix file system errors” and “Scan for and attempt recovery of bad sectors,” then click “Start.”

How to Remove Bad Sectors from Hard Drive Using CMD

This tutorial teaches you how to remove bad sectors from a hard drive using CMD in Windows 10/8/7. You can also properly recover data loss caused by bad sectors or other disk errors.

In sum

If the System Volume Information on the external drive is empty or missing, you can format the device immediately to get rid of the “Volume information couldn't be found for this disk” error.

However, if you don't want to lose anything, it's highly recommended that you retrieve the data before formatting. Besides, when your hard drive is corrupted, Tool Data Recovery is always the first choice to save your files.

"Frequently Asked Questions: Unable to Find Volume Information for This Disk"

Here are four additional questions and answers about the “Cannot find the disk's volume information” error:

**1. Why isn't my SSD being detected?**

• The SSD is not connected properly to the motherboard. Make sure all cables are securely connected and installed correctly.
• The BIOS (Basic Input/Output System) does not detect the SSD. You can check this by entering BIOS settings and looking for the "Storage Devices" section.
• The SSD is damaged or malfunctioning. No power indicator lights on the drive or lack of activity usually signifies this issue.

2. Should I initialize my SSD as MBR or GPT?

• GPT supports larger volumes than MBR (Master Boot Record).
• GPT is more robust and less prone to corruption.
• GPT enables the use of multiple operating systems on the same drive.
• GPT is compatible with UEFI (Unified Extensible Firmware Interface), a more modern firmware standard than the traditional BIOS.

So, unless you have specific needs for MBR, GPT is probably the better choice.

3. Why can't I see my hard drive in Disk Management?

• Cable check: Make sure the hard drive is properly connected to the motherboard.
• Check the BIOS: Confirm that the hard drive appears in the list of storage devices in your BIOS settings.
• Test the hard drive: Use a disk diagnostic tool to test the hard drive and make sure it's still functioning.

4. How do I recover files from a Seagate external hard drive?

Contact Seagate Support. If you're having trouble recovering your files and your Seagate external hard drive isn't working, you can reach out to Seagate Support for assistance. They may be able to help you recover your files or provide additional guidance.

You can also use the Data Recovery Wizard utility to recover a damaged hard disk.