Why Did I Lose My Progress in Genshin Impact?

Genshin Impact is a fantastic and widely acclaimed open-world action role-playing game. Players embark on an enthralling single-player adventure, assuming the role of a traveler from another world in search of their long-lost sibling, unraveling both their personal mysteries and those of the enigmatic land of Teyvat. In this open-world environment, players can soar across vast skies, dive through crystal-clear oceans, and climb the mightiest mountains, all while uncovering the secrets that lie within.

Genshin Impact screenshot

After dedicating hours and days to exploring Genshin Impact, the last thing you'd want is to experience Genshin Impact progress loss. But why would such a situation happen?

    • Login with the incorrect account. If you have multiple accounts in Genshin Impact, logging into the wrong one can result in lost progress.
    • Select the wrong server. Even if you choose the correct account, selecting the incorrect server can lead to lost progress.
    • Account loss in Genshin Impact. Your account might be compromised, causing your progress to be erased.
    • Resetting Genshin Impact account progress intentionally or unintentionally will result in losing your game progress and possibly all saved data.
    • Accidentally deleting the entire game folder. You might have moved the Genshin Impact game folder to the recycle bin folder and then emptied it.
    • Software conflicts or Genshin Impact crashes can lead to data loss. When the game crashes on your PC, it might not save your progress.

For different scenarios, you have two distinct approaches to resolve the Genshin Impact progress lost issue on PC. Don't forget to share our guide with more users!

 

Solution 1: How to Resolve Lost Progress in Genshin Impact with Software Methods

When encountering issues like Genshin Impact constantly crashing or Atomic Heart keeps crashing on your PC, your gameplay progress can be unexpectedly lost. Similarly, if you have accidentally deleted the Genshin Impact game folder, you risk losing your saved progress. To resolve the issue of an empty Genshin Impact game folder and retrieve lost progress, it's crucial to find a reliable game data recovery tool.

With numerous free download data recovery software available, which one should you opt for? We are aware that the Data Recovery Wizard tool can help recover lost progress in Genshin Impact.

Step 1. Choose a location and begin scanning

Launch the Data Recovery Wizard tool and select the partition where you lost your data. Next, click on "Scan".

Select a location to scan

Step 2. Filter and preview files This step involves selecting and previewing the specific files you want to work with or analyze. Here's a breakdown: 1. **Filtering**: You can apply filters to narrow down the list of files based on certain criteria. This could include file type (e.g., .docx, .pdf, .jpg), date modified, file size, or specific keywords within the file name. Filtering helps you quickly locate the relevant files amidst a large dataset. 2. **Previewing**: Once you've applied filters, you can preview the contents of the selected files without opening them individually. This is particularly useful when you need to verify if a file contains the information you're looking for or just to get a quick overview. Preview options might include a thumbnail view, a text preview, or a metadata summary. 3. **Sorting**: Additionally, you may sort the filtered files according to different attributes like alphabetical order, date, or size to further organize your selection. 4. **Selecting files**: After previewing, you can choose the desired files by checking checkboxes, using bulk selection tools, or using keyboard shortcuts. This allows you to work with multiple files simultaneously. 5. **Saving the selection**: Finally, you might have the option to save your filtered and selected files as a new list or export them to another location for further processing. Remember that these steps may vary depending on the software or platform you're using, but the core concept remains the same: efficiently finding and preparing the right files for your task.

Utilize the file format filter located in the left-hand or top-right corner to locate the files you require. Once you've found them, you can either click the "Preview" button or double-click on a file to preview its contents.

Select files to recover

Step 3. Recover Lost Data or Files

Select the checkbox next to the file and click "Recover" to restore the lost data to a secure location.

Recover lost data

Solution 2: Resolve Genshin Impact Progress Loss with Account Sync

If you've lost your progress in Genshin Impact due to losing your account, it's highly recommended that you attempt to recover your account as soon as possible.

You should contact Genshin Impact's support team via email to reclaim your account. They will respond with a link for account recovery as a means of verifying your ownership. Once Genshin Impact has confirmed that you are indeed the rightful owner of the account, they will send you another email. Follow the step-by-step guide below to recover your Genshin Impact account:

Step 1. Send an email to the Genshin Impact support team at genshin_cs@mihoyo.com. In the email, clearly state that you are unable to access your Genshin Impact account and provide a brief description of the issue you are facing.

send email to Genshin Impact support

Step 2. Once you've sent the email, you will receive an account recovery link from the Genshin Impact support team. It typically takes no more than 24 hours to get a response. Make sure to fill in all the required information accurately.

Gneshin Impact account retrieval

Step 3. To finalize this verification, you will require a new and unique email address that has never been used to register with a Genshin Impact account. Proceed by clicking "Submit" to finish the form.

Confirm ownership of your Genshin Impact account

Note: It might take a few days to receive a response from the Genshin Impact team, and in the meantime, you can attempt to restore your lost progress after recovering your account.

Does Genshin Impact Automatically Save Progress?

You should be aware that Genshin Impact is an online RPG game, and your progress is saved on a cloud server. Unless you experience system or app crashes, the game automatically saves your progress.

Your game progress will automatically be saved when Travelers make actions or any in-game decisions. A miHoYo server located in your region will store this progress, allowing Travelers to pick up where they left off whenever they're ready to continue their daily adventures.

When you uninstall and reinstall Genshin Impact, your progress is likely to be retained as long as you haven't deleted your account information from the game's servers. If you do, you may lose your progress and have to start the game anew.

Genshin Impact screenshot This is a screenshot of the game Genshin Impact.

Conclusion

When encountering lost progress in Genshin Impact on your PC, you can utilize the Data Recovery Wizard tool to retrieve your missing progress. This data recovery software will assist you in locating the lost Genshin Impact game folder and recovering your Genshin Impact screenshots within it.

If you've lost progress due to your game account being hacked or lost, it's advisable to recover your lost Genshin Impact account using the method we'll introduce.

"Frequently Asked Questions about Genshin Impact Progress Loss"

Has the issue with lost progress in Genshin Impact after reading a certain passage been resolved? Below are four additional inquiries regarding the Genshin Impact progress loss: 1. What causes the loss of progress in Genshin Impact while reading a passage? 2. Are there any known workarounds or solutions to recover lost progress in the game? 3. Has miHoYo, the developers of Genshin Impact, acknowledged this issue and provided an official statement? 4. Have other players experienced similar issues, and if so, have they been able to regain their lost progress?

1. Where can I find the Genshin Impact file location?

Would you like to know the Genshin Impact file location? On your computer, navigate to 'Program Files' and open the Genshin Impact folder. The game data is typically stored within the 'Genshin Impact Game' folder. If you're using a PS4 or PS5, to access your Genshin Impact data, go to 'Saved Data and Game/App Settings' in the system settings.

2. Will Genshin Impact preserve your progress if you uninstall it?

Yes, your progress in Genshin Impact will be saved in your game account. If you uninstall the Genshin Impact application, your gameplay data will not be lost, as long as your account remains secure and you haven't manually reset your progress. When you reinstall the game, simply log in with your original account to resume your saved game.

3. Can I recover my Genshin Impact account?

If your account is lost, you'll need to recover it by sending an Account Recovery email to the Genshin Impact support team. You'll have to fill in a form with your personal details. Once the Genshin Impact team verifies that you are the rightful owner of the account, they will send you an email with further instructions.

4. How to retrieve the missing Genshin Impact folder?

Using the tool Data Recovery Wizard, you can swiftly retrieve the missing Genshin Impact folder.

    1. Scan the C drive with this software, and all the lost files will be displayed.
    2. Use the search box to locate the Genshin Impact game folder.
    3. Once the game folder is selected, click the recovery button to restore it.