8 Ways to Fix Microsoft Word Crashing on macOS Ventura/Sonoma

In your work, you must be proficient in using Microsoft Word, as many jobs require the use of Word documents. However, many Mac users have encountered situations where Word keeps crashing on Mac.

Don't worry! This article will introduce you to 8 practical ways to address this issue on your MacBook Pro or Air:

Why does Word keep crashing on Mac? The main reasons for a Word document to crash can be virus attacks, system errors, corrupted Word files, or a pirated version of Microsoft Word installed on your device.

Moreover, if the crashes occur only when you try to save a Word document on your Mac, it could be an issue with your Mac's hard drive. Before attempting to fix Word crashes on your Mac, you should first repair the corrupted Word document to prevent data loss.

How to Recover a Crashed Word Document on MacBook Pro/Air

If Word documents crash often on your Mac, the changes you made to them might not be saved. In this case, it can be troublesome to recover unsaved Word documents without professional data recovery software like the Mac Data Recovery Wizard.

With a reliable file recovery tool, you can quickly recover unsaved Word document on Mac with just a few clicks. To learn how to easily use this powerful software to restore your unsaved Word files, follow these steps:

Note: You can click “Disk Backup” on the left to create a backup first. When the disk is damaged or unsaved documents on the disk are accidentally deleted or lost, you can restore data from the backup image.

Step 1: Select the Disk

Launch the Data Recovery Wizard for Mac, hover the mouse over the device where your unsaved file was lost, and click Search for Lost Files.

Step 2: Choose the unsaved document

When the scan is finished, click “Type,” then expand “Unsaved Documents.” Click on the specific type of unsaved file you lost – such as Word, Excel, PowerPoint, Keynote, Pages, or Numbers.

Step 3: Preview and recover the unsaved files

Double-click to preview an unsaved file, choose the correct version, and then click Recover to save the file to a secure location on your Mac.

If a Microsoft Word document immediately closes every time you try to open it on your Mac, the file might be corrupted. A file recovery tool can help you open and repair a damaged file to recover an important Word document on your Mac.

How to address frequent crashes of Microsoft Word on macOS Monterey/Ventura

As we've mentioned, a damaged Word document on a macOS Sonoma/Ventura system can also lead to crashes or the app closing immediately after opening.

If the issue persists even after repairing and recovering the corrupted Word file using the Mac Text Recovery Converter, try these 8 effective solutions.

Fix 1: Check Word Preferences

Incorrect settings can also cause Word to crash on a Mac. Check your Word preferences by following these steps:

Step 1: Click File > Preferences, and then click the File Locations icon.

2. Click on "User Templates > Reset." Or click "Modify" to view them.

Step 3. Choose the “Regular” file and cut & paste it to any other location or use the Move to Trash shortcut on Mac.

Step 4. Restart Microsoft Word and check if the crashes on your Mac are fixed.

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Fix 2: Check the hard drive name

Unlike Windows, macOS has a more relaxed approach to how hard drives are named. As such, a wrongly named disk on a Mac can cause issues with Word.

Thus, you might need to check your hard drive name to resolve the Word crash issue. Here are the steps to examine your hard drive name and make it compatible with Word:

Step 1. Click on the Apple icon and select “Applications” > “Disk Utility.”

Step 2: Select your Mac's hard drive and view the details on the right.

Step 3. Make sure the name begins with a letter, can contain numbers, but has no special characters.

Step 4. Rename the disk, if necessary, to make it compatible with Word for Mac.

Step 5: Restart your Mac and open Microsoft Word again.

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Solution 3: Save the Word Document to Another Location

Aside from incorrect configurations and unsuitable hard drive names, issues with your Mac's storage can also lead to Word crashes.

If any partition or sector of the Mac hard drive gets corrupted, try saving your Word document at another location to avoid Word crashing on Mac and prevent loss of important files.

Fix 4: Clean the AutoRecovery Folder

Microsoft Word uses its auto-save feature to save documents being edited in the background, so that users can recover them if the program crashes or is accidentally closed.

Therefore, clearing the AutoRecovery folder can fix a crash caused by a problem in the application itself. Follow these steps:

Step 1: Open Finder on your Mac, and then click Go > Go to Folder.

Step 2: On your Mac, copy and paste this path: ~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery/.

Step 3: Click “Go to Folder” to open the AutoRecovery folder, and delete the autosaved files inside.

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Fix 5: Update Microsoft Word on your MacBook Pro/Air

An older version of Microsoft Word might be causing your Mac to crash. To update Microsoft Word, do the following:

Step 1: Open the Word app on your Mac, and then click Help > Check for Updates in the menu.

Step 2: Enable the “Automatic Updates” option, and then click “Check for Updates” again.

Step 3: Choose the latest available update and click “Install” to proceed.

Step 4. Restart Microsoft Word after the stable version has installed.

Fix 6: Create Another User Account on Your Mac

If your Mac account sometimes can't use certain apps or features, try creating another account on your Mac. Follow these steps:

Step 1. Click the Apple icon and select “System Preferences”.

Click “Users & Groups,” enter your administrator password to proceed, and then click the plus icon to create a new user account.

Fix 7: Run Word in Safe Mode on Mac

You can start up in Mac Safe Mode to check if there's an issue with the Microsoft Word app or your system. Follow these steps:

01. Shut down your Mac.

Step 2: Press and hold the Power button until you see the startup options.

Step 3. Hold down the “Shift” key and click “Continue” to log in to Safe Mode.

Step 4. Launch Microsoft Word and see if it runs properly.

Fix 8: Run Disk Utility to Repair a Crashing Word

While it can take a long time, repairing the disk will ensure that it's safe to use. You can use Disk Utility to fix the issue with Word following these steps:

Step 1: Launch Disk Utility.

Step 2: Select “Macintosh HD” and click on “First Aid.”

Step 3: Confirm again when prompted.

Step 4. Wait for the process to finish, and then restart your Mac.

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Tips to Prevent Word from Crashing on a Mac

If Word keeps crashing on your Mac, it can be frustrating, slow you down, and even cause you to lose data. You can prevent Word from crashing by following these tips to keep the application in good health.

• Regularly update the Word application on your system.
• Avoid turning off your Mac while Word is running in the background.
• Don't abruptly interrupt the processing of a Word file.
• Install Word on your primary hard drive or Mac startup disk (usually named "Macintosh HD").
• Download the Word application from Microsoft's official website.

The bottom line?

This article outlines eight practical methods to address frequent Word crashes on a Mac, including examining Word preferences and hard drive name, saving Word documents to a different location, clearing the AutoRecovery folder, updating Microsoft Word, creating a new Mac user account, running the Mac in Safe Mode, and utilizing Disk Utility.

A Word document crash can lead to data loss, in which case you can install the Data Recovery Wizard for Mac tool on your Mac to restore corrupted/unsaved/lost/deleted Word files.

Frequently Asked Questions about Microsoft Word Crashing on Mac

Other questions people ask when searching for “Word keeps crashing on Mac” include:

How do I fix Microsoft Word crashes on my Mac?

Here are eight practical ways to fix a crashing Word:

1. Check Word preferences. 2. Verify the hard drive name. 3. Save your Word document to another location on your Mac. 4. Clear the AutoRecover folder. 5. Update the Microsoft Word application. 6. Create a new user account on your Mac. 7. Run the Word application in Safe Mode on your Mac. 8. Use Disk Utility to fix issues causing Word to crash.

Why does my Microsoft Word keep crashing?

The main reasons that can lead to a Word document crash could be a virus attack, system errors, corruption in the Word file, or installation of a pirated version of Microsoft Word.

And, yes, if the crash happens only when you try to save a Word document on your Mac, the problem could be with your Mac's hard drive.

How do I open a corrupted Word file?

Follow these steps to use the Recover Text from Any File feature on your Mac to open and repair a damaged Word file:

Step 1: Open Word on your Mac. Click "File" > "Open" in the main menu.

Step 2. Find the “Enable” drop-down menu and select the “Recover Text from Any File” option.

Step 3. Navigate to the corrupted Word file. Follow the on-screen instructions to complete the recovery process.