GoToMeeting is a business-grade audio and video conferencing app that uses a helper app called GoTo Opener to launch users' active sessions.

When you download and install the GoToMeeting software, the GoTo Opener application is also installed on your computer.

Welcome to Goto Opener

Can the GoTo Opener application be moved to another computer if there's an issue with your original one?

In this article, we'll explain what GoTo Opener is and how to set it up and move its files to another computer.

[1]Why you might want to move your GoTo Opener to another computer

Why would you want to move your Opera, files, or settings to another computer? There are many reasons:

    Your app isn't running properly on your computer, and you need to join a meeting.

GoTO opneer 错误

    • Your computer is broken or damaged, and you're trying to recover your settings. • You're using a backup computer, or you've switched to a better one. • You've forgotten your password.

Reset Password

    • You previously used a mobile device and now want to switch to a computer.
    • You've been using the web version of goto Opener and are now getting a new computer.

What is GoTo Opener in Windows 10?

GoTo Opener is a "helper" app for GoToMeeting that helps join you to an active session. It runs each time you start joining a meeting or any GoTo service to connect you to the session.

Download Todo PCTrans

When you install the GoToMeeting client software, the GoTo Launcher application is automatically installed on your computer. It's part of a bundle that is downloaded with GoTo Assist/Meeting.

GoTo Opener was previously known as the "Citrix Online Launcher" application. So if you see an application on your computer called "Citrix Online Launcher", it means you've used an older version of GoToAssist Corporate and have not yet updated.

How do I migrate my GoTo Opener settings and files?

There are two ways you can move your GoTo Opener settings and files to another computer:

Method 1: Using an App Transfer Program

You can use a third-party application transfer software, such as the Todo PCTrans tool, to move data, apps, settings, and accounts between computers.

This is an intelligent solution that lets you safely transfer data, files, settings, and programs without having to reinstall. With the Todo PCTrans tool, you can quickly and easily migrate GoTo Opener files and settings, so you can start your meetings almost immediately.

Todo PCTrans is available in a free version, with paid upgrades for more features.

It also supports common programs/apps, including Dropbox, Microsoft Office (Word, Excel, Outlook, etc.), Adobe software, Photoshop, AutoCAD, and the like, with accounts and settings.

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Transfer MS Office to New Computer

Moving MS Office is no longer a hassle. With Todo PCTrans tool, you can migrate apps like Word, Excel, and Outlook with just a few clicks.

Transfer Files to Another PC

Key features of Todo PCTrans include:

    • Automatic Transfer: Supports the automatic transfer of settings, files, and programs to another computer.
    • No Reinstallation Needed: You can directly transfer data, files, and settings without needing to reinstall programs or apps like GoTo Opener, boosting your efficiency and productivity.
    • Multiple Transfer Modes: Choose to transfer your files or settings via network connection, image file, or locally between different disks on the same computer.
    • Data Recovery Assistance: Todo PCTrans' data rescue feature helps transfer data even when the computer is unusable.
    • Customer Service and Technical Support: You'll receive 24/7 technical support and assistance with data transfer while using Todo PCTrans.
    • Supports Popular Programs/Applications: It can transfer Dropbox to another computer. Additionally, it offers transfer services for Adobe software, Photoshop, AutoCAD, and more.

With Todo PCTrans, it's easy to transfer data without any technical knowledge. Simply click a few buttons and you can safely recover your data from a failed computer. If you're unsure how to proceed, just follow the step-by-step guide.

Here are the steps to download and use the Todo PCTrans software:

Step 1: Run Todo PCTrans on both computers

Download Todo PCTrans, and you'll see the PC-to-PC interface.

Step 2: Choose the transfer direction - from the old computer or to the new one

"This is a new computer" - transferring all data from the old remote computer to the current new one.

"This is the old computer" - Transfer all data from the current old device to the new one.

Select transfer direction Select transfer direction

Step 3: Connect the two computers

1. Select the target PC to connect to by IP address or device name, then click "Connect".

2. Type the target computer's login password, then click OK to confirm.

If the target computer is not listed, you can also click on “Add Computer” to manually connect to it by entering its IP address or name.

Connect two computers

Step 4: Select apps, programs, and software to transfer to the target computer

1. You can select and choose the content from your current computer to transfer to the target computer.

2. After selecting the apps and data you need, click on “Transfer” to start the process.

Transfer apps from one PC to another

Method 2: Download and Reinstall on a New Computer

If you need to reinstall or download GoTo Opener, you'll need to download the GoTo Meeting software or GoTo Assist as they come bundled together.

Go to Assist App

So if you were able to install GoToAssist on your new computer without IT assistance, you can proceed with installing GoTo Opener so that you can continue joining meetings and enjoy the latest updates and fixes.

Follow the steps below to download GoTo Opener:

Step 1. Open your web browser (Chrome, Microsoft Edge, Firefox, Safari, or another browser).

Step 2: Sign in to your GoToMeeting account by going to "".

Join a meeting

Step 3. In your account, click the “Settings” icon from the left-hand menu.

Enter settings

Step 4: Click “Go to App.” This will download the app to your computer.

Step 5: Turn on Use New GoTo & then choose to Get the GoTo app.

Step 6. Your browser will redirect you to a new webpage. On this page, select the option to download the app, and it will now download to your new computer. This package includes the GoTo Opener application. Once the GoToAssistOpener.exe app has downloaded, follow the installation prompts until complete. This installation will also install the GoTo Opener launcher.

Step 7. Once installed, log in to your GoToMeeting account and start using the new GoTo app!

Log me in

Step 8. If the GoTo Opener was not installed during the setup, the download for GoToAssistOpener.exe will start automatically.

After installation, your web browser will automatically launch the GoToAssist Opener application. This application will launch your GoToAssist Expert desktop app.

To check if GoTo Opener has been successfully installed, look through your computer's Programs and Features.

Step 1: Press the Windows key.

Step 2: Search for Control Panel.

Step 3: Click on “Programs and Features.”

Step 4. Check if GoTo Opener (GoToOpener.exe) is in the list.

If you see GoTo Opener (GoToOpener.exe) in your list of PC programs, the installation was successful.

Conclusions

If your computer fails, don't panic. As long as you install the GoTo Opener app on your new device, you can still access your files, data, and settings. You can choose to use a third-party data recovery tool, or simply reinstall the GoTo Opener app on your new computer.