[Solved] Issues with Playing Audio or Video in PowerPoint on Windows 10

Microsoft PowerPoint is a popular tool used to create academic or business presentations. In it, you can embed videos, animations, and audio recordings to enhance the quality of your presentation and make it more appealing. However, at times, you might encounter the "PowerPoint can't play the media!" error.

In a running presentation, a video or audio file might get stuck or display an error, which can be perplexing. This issue could result from incorrect PowerPoint settings or a compatibility conflict with the video format. If this problem crops up suddenly, consider these solutions to tackle the issue of PowerPoint not playing media. Let's get started!

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7 Ways to Fix PowerPoint Not Playing Media

PowerPoint presentations often incorporate various media into slides, with users regularly adding videos and audio to make their presentations more engaging. However, the sudden inability of PowerPoint to play media can be an annoying issue. But fear not, as this problem is solvable! Before diving into the solutions, here's a timeline of when audio might have been added and when the video fails to play in PowerPoint.

• 0:00 Introduction
• 0:51 Optimize media compatibility
• 2:13 Clean up temporary folders

Here are seven ways to fix this PowerPoint error. The methods mentioned below work for PowerPoint 2010, 13, 16, and 19.

Method 1: Check the Video Format

If PowerPoint doesn't support the video format, the video might not play or have sound. For example, if your file is named .swf, the movie won't play in PowerPoint. In this case, you'll need to find another movie or use an online video converter.

Method 2: Convert the Audio/Video to a Supported Format

If your PowerPoint presentation isn't playing media files, it means you're dealing with an unsupported video or audio format. You'll need to convert the video or audio to a compatible format and then embed it into your PowerPoint slide. To check which version of Microsoft PowerPoint you're using on Windows, follow these steps:

Step 1: Open your PowerPoint presentation.

Step 2: Choose File > Account.

Step 3: The version of MS Office will be displayed. Since PowerPoint is part of the Microsoft Office suite, it has the same version number as the rest of the Office programs. For example, if you're using MS Office Professional Plus 13, then your PowerPoint version is also 13. You can also choose "About PowerPoint" to confirm this.

Method 3: Set Media Compatibility

Optimizing media compatibility is the best approach to dealing with damaged files. Follow these steps to enhance the compatibility of your video file with your PowerPoint presentation: 1. **Convert Video Format**: If the video file format is not supported by PowerPoint, use an online tool or software to convert it to a commonly compatible format like MP4 or WMV. 2. **Compress the Video**: If the video file is too large, it might affect PowerPoint's performance. Use a video compression tool to reduce the file size while maintaining acceptable quality. 3. **Embed vs. Link Video**: Try embedding the video within the presentation instead of linking to an external file. This avoids issues caused by the source file not being found. 4. **Update PowerPoint**: Ensure you're using the latest version of PowerPoint, as older versions may not support certain video formats or features. 5. **Check System and Hardware Requirements**: Make sure your computer meets the minimum system and hardware requirements for running a PowerPoint presentation with videos. 6. **Repair Office Applications**: If other methods fail, you may need to repair or reinstall Microsoft Office to address potential software issues. 7. **Save and Save As**: After making any changes, remember to save and create a new copy of your PowerPoint presentation with a different filename to avoid issues with the original file. By following these steps, you should be able to improve the compatibility between your video file and PowerPoint, allowing smooth playback of video content.

Step 1: Enter the "Messages" interface

Click the “Info” option in the “File” section. This is the first tab in the PowerPoint window.

Step 2: Click the "Check Compatibility" option.

Then click on the “Search issues” and “Check compatibility” options from the drop-down.

Step 3: Click the "OK" button.

When you choose the Check Compliance button, Microsoft PowerPoint will inspect your media files immediately, alert you to any issues with your video clips, and try to fix them.

Once the video file optimization is complete, select “OK,” and that should do it.

Method 4: Download the Video Again

If Microsoft PowerPoint supports the video file format but can't play it, the issue might be with the video itself. You should try playing the movie outside of PowerPoint to verify this. Several things can cause a video not to play in your PowerPoint presentation, including:

• The storage area is corrupted.
• The movie audio is out of sync.
• The movie might be missing some files.
• The actual recording might be damaged or tampered with.

Thus, one of the direct solutions is to download the video again from a different source. Lastly, make sure that the YouTube video you're trying to use is still accessible.

Method 5: Embed YouTube Video Code

Want to embed a YouTube video in your PowerPoint presentation? If so, simply copying and pasting the link into your PPT won't work. You'll need to insert the video's code into PowerPoint. Here's how:

Step 1: Use the search bar to find the YouTube video you want to include in your presentation.

Step 2: Choose Share > Embed to insert the movie.

Step 3: Write the embedding code.

In PowerPoint, from the Embed menu, choose Media > Video.

Step 5: Paste the YouTube video code into the "Online Movie" area.

Step 6: Press the Insert key.

If you're planning to play an online video, check your internet connection before the presentation. A weak connection can cause the video to buffer or appear blurry.

Method 6: Clean the TEMP Folder

The presence of certain media files on your storage device might affect PowerPoint's normal functioning and cause media playback issues. To check if removing some temporary files makes a difference, try the following solutions:

Step 1. Hold down the Windows key and press R.

Step 2: Type the path %temp% into the dialog box.

Step 3: Identify and remove any folders with a TMP path suffix.

Method 7: Open PowerPoint in Safe Mode

This approach involves opening PowerPoint in Safe Mode, which can easily fix issues with media not playing in PowerPoint. Follow these steps:

Step 1: Press the CTRL key to start the program.

< b > Step 2: < /b > You need to double-click on the icon of the PPS, PPTX, PPT, or PPSX file.

Step 3: Hold down the CTRL key until you see a text box appear.

If you're willing to start PowerPoint in Safe Mode, click the Yes button.

How to Repair a Corrupted PowerPoint Video

Can't insert video into your PPT? The "PowerPoint can't play the media" issue can happen anytime! So, how to fix a corrupted PowerPoint video?

Stop wondering, as professional tools exist to address such issues, like the Fixo Video Repair Tool. Any type of video, including MP4, MOV, and AVI files, can be fixed using video repair software. Additionally, the program can recover videos from hard drives, SSDs, USB flash drives, thumb drives, and other storage devices. Key features of this tool include:

• 100% secure and confidential.
• highest success rate for MP4 Repair, game video repair, MOV Repair, and more.
• Over 150 million videos repaired.

If you have a corrupted file or video, there are a few scenarios that can play out for修复it, as described below:

• Capture
• Convert
• Record
• Edit...

Step 1. Launch Fixo on your local computer. Click on “Video Repair” and then add the corrupted MP4/MOV/AVI/MKV/3GP/FLV/MKV/WMV video file by clicking on “Add Video”.

Step 2. Move the pointer over the video and click the "Repair" button to start the individual video repair process. To fix all videos, click on "Repair All."

Select the video to repair

Step 3. Wait for the program to fix the corrupted video. Click the Play button to preview it. To save an individual video, click the “Save” button next to the play button. To save all repaired videos, select “Save All.”

< strong > Step 4. < /strong > If the Quick Fix did not work, you should use the Advanced Repair mode. Click on “Advanced Repair” and add a sample video. Hit “Confirm” to proceed.

Step 5: You will see a detailed list of corrupted and sample videos. Click on "Repair Now" to initiate the advanced video repair process. Once done, you can preview the video and click on "Save" to save the repaired video file to a desired location.

Conclusions

PowerPoint lets you engage your audience with spontaneous and interactive presentations that incorporate video, audio, and images. Occasionally, however, you might encounter the "PowerPoint can't play media" error – something nobody wants during a presentation. Fortunately, you can easily fix this issue using the methods above and proceed with your slideshow smoothly.

These are the most practical solutions to help you fix a corrupted video file. This article also introduces the best software to repair corrupted PowerPoint videos: Fixo Video Repair Tool. Download this video repair tool now to fix videos from any smartphone, dashcam, or camera.

"Frequently Asked Questions: PowerPoint Unable to Play Audio or Video"

Please read the following frequently asked questions to better understand the topic:

1. Why won't my video play in PowerPoint?

There can be several reasons why a video in your PowerPoint presentation doesn't play:

• The storage area is corrupted.
• The audio in the movie is out of sync.
• PowerPoint found a problem with the content.
• Some files might be missing from the movie.

2. How do I fix issues with media players not playing?

If Windows Media Player stopped working after a recent Windows update, you can use System Restore to confirm that the update is to blame. Type “System Restore” into the Start menu to get started. In the System Settings window, click “Create a restore point,” then click “System Restore.”

How do I enable media playback?

To enable Media Player, go to Start > Settings > Apps > Apps & features > Manage optional features > Add a feature, and then select Windows Media Player and click Install.

4. Why Can't I Insert MP4 into PowerPoint?

If your multimedia file is a format that PowerPoint recognizes but won't play, you can convert the media file to one of the recommended formats or add the missing codec to your computer. It's usually easier to convert the video file than to unravel the mystery of which specific codec is missing.

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