Aside from black and white screens, a green screen is another common issue when playing videos.

Last month, I attempted to play a video. For certain videos, the video player delivers audio, but all I see is a green screen. I've tried everything I know to resolve this issue. - from Microsoft Community

Similar to other video playback issues, a green screen while playing videos can be caused by common factors such as outdated graphics drivers, insufficient hardware performance, or an incompatible Flash player. Continue reading this post to learn how to resolve the issue!

Fix 1. Solve Green Screen Issue While Playing Videos Due to Video Corruption

If your video becomes corrupted or damaged, you might encounter a green screen while playing incomplete videos. Utilize the Fixo Video Repair tool to correct the corruption and restore seamless video playback. Let's explore what this software can offer you:

Tools Fixo Video Repair

Here are the steps you need to follow to use this tool to fix your problematic videos:

✨Step 1. Download, install, and open the Fixo Video Repair tool

Click the download button or visit the Fixo official website to download and install this video repair tool. Upon launching the application, click "Video Repair" followed by "Add Videos" to upload movies, recordings, or other video files from various storage devices.

Add videos to repair with Fixo

✨Step 2. Begin the video repair process now

If you don't want to repair all videos at once, you can select a single one and choose "Repair." Click the trash button to remove the video from the repair list.

select videos to repair

✨Step 3. Preview and save the repaired videos

It may take longer to repair larger videos. Click the play icon to preview the repaired videos, and click "Save All" to save these video files. The "View Repaired" button will direct you directly to the repaired folder.

Save repaired videos in Fixo

✨Step 4. Perform advanced repair if necessary

If the video displays "Quick Repair Failed," it indicates that the video is severely damaged, and it's recommended to use the advanced repair mode. Click "Advanced Repair" > the folder icon > "Confirm" to add a sample video.

add sample videos to perform advanced repair

✨Step 5. Check the Match Result

A pop-up window will let you know if the sample video is useful for repairing the damaged videos. Detailed information about both the corrupted and sample videos will be displayed. Click "Repair Now" to initiate the advanced video repair process.

click repair now to start advanced repair

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Fix 2: Update Graphics Drivers

You can first resolve the green screen while watching videos issue caused by outdated NVIDIA or AMD graphics drivers. Update your drivers as follows:

For Windows users:

Step 1. Right-click "My Computer" and go to "Manage" > "Device Manager".

Step 2. Click on "Display Adapters." Next, locate your graphics driver and right-click on it.

Step 3. From the menu, choose "Update Driver" and then select "Search automatically for updated driver" when the new window appears.

update driver

Step 4. Restart your PC and play the video again to check if the error still occurs.

For macOS users:

Step 1. Click on the Apple logo in the top-left corner of your Mac screen.

Step 2. Select "Software Update" from the menu.

Step 3. Install the macOS update, and the graphics driver will be installed automatically.

Updating the audio driver can also be a solution when the video freezes but the audio keeps playing.

Fix 3: Attempt to Disable Hardware Acceleration

If your computer is experiencing poor hardware acceleration, it's possible that you might encounter a green screen while playing videos on TV. In such a situation, you can simply disable hardware acceleration as follows:

For Google users:

Step 1. Open Google Chrome and click on the three dots icon. Navigate to "Settings" > "Advanced".

Step 2. Keep scrolling down to locate "System". Disable "Use hardware acceleration when available."

disable use hardware acceleration in google

Step 3. Restart your Google app and open the video again.

For Firefox users:

Step 1. Open Mozilla Firefox and click on "Menu" in the top-right corner.

< strong > Step 2. < /strong > Locate "Options" > "General". Scroll down to find "Performance".

Step 3. Deselect "Use recommended performance settings."

disable use hardware acceleration in firefox

这种方法可能也适用于当你在Firefox中< a href="/video-repair-tips/videos-not-playing-in-firefox.html">视频无法播放的情况。

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Fix 4: Enable JavaScript in Your Browser

If you have recently updated your browser or antivirus software, or made changes to your firewall or other settings, you can resolve the green screen issue by enabling JavaScript. Follow these steps:

For Google Chrome users:

Step 1. Launch Google Chrome and enter chrome://settings/content/javascript in the address bar.

Step 2. Press Enter. In the new window, check the option "Don't allow sites to use JavaScript" and then reload your video.

disable javascript

For Safari users:

Step 1. In the top menu bar, go to "Safari" > "Preferences."

Step 2. Under the Security tab, uncheck "Enable JavaScript" and play your video again.

Fix 5. Use the Windows Troubleshooter

It's also a wise option to run the built-in Windows Troubleshooter to resolve issues like Windows Media Player not playing MP4. Below are the detailed steps to follow:

Step 1. Type "Troubleshoot settings" in the search bar and open it when its icon appears.

Step 2. Locate and navigate to "System" > "Troubleshoot" > "Other troubleshooters".

Step 3. Scroll down to find "Video Playback" and click "Run".

tun videoplyback troubleshooter

Frequently Asked Questions About Green Screen in Video Playback

我们准备了一些常见问题,以帮助您更好地理解这个错误:

1. Why do my videos appear as a green screen?

You might see this green screen when your computer has poor hardware performance, your Flash player can't handle high-quality videos, or your graphics drivers are out of date.

2. How do I fix the green screen issue in VLC Media Player?

Follow these steps:

    1. Open the VLC media player and locate "Player Preferences." 2. Select "disable video acceleration." 3. Restart VLC and play your video again.

3. How do I resolve green screen issues in Chrome?

You can select each method from the options below one by one:

    • Update graphics driver
    • Disable hardware acceleration
    • Reinstall Google Chrome
    • Turn off graphics performance

Final Words

In this post, we have briefly examined the causes and solutions for encountering a green screen while playing videos. You can resolve this video playback issue by updating graphics drivers, disabling hardware acceleration and JavaScript, and running the Windows troubleshooter. If these four methods prove unsuccessful, your final option is to seek assistance from video repair software such as Fixo Video Repair.