While using Microsoft PowerPoint, you might encounter situations where the program crashes abruptly or becomes unresponsive while switching slides, causing it to freeze or hang and take an unusually long time to respond. You might even see a message stating that "Microsoft PowerPoint has stopped working."

Thus, in this article, we will discuss possible solutions to fix the PowerPoint not responding issue on your Windows PC.

Why is PowerPoint not responding on my Windows computer?

Understanding why PowerPoint not responding on your Windows PC can help you take preventive measures, such as regularly backing up your PowerPoint files. So, let's explore the reasons behind PowerPoint not responding on your Windows PC:

Outdated System: Windows Updates protect your system from any lurking issues. Similarly, if your operating system is not updated, your PowerPoint files might not work as expected. This can also lead to Microsoft Word not working.

Invalid Add-ins: Many add-ins are installed to enhance the PowerPoint application's performance. Sometimes, these add-ins can lead to freezing of PPTX files.

Installation issues: If Microsoft Office or Microsoft PowerPoint is not correctly or completely installed on your computer, PowerPoint might not respond.

Incompatible antivirus software: Sometimes, the antivirus app installed on your computer might conflict with PowerPoint. In this case, the antivirus software might interfere with PowerPoint's ability to run smoothly without interruptions.

Multiple instances of PowerPoint: It's possible that users might not be aware that they have multiple instances of PowerPoint open. If one presentation window has a dialog box active while waiting for user input, the other instances will not function properly.

Now that you know why PowerPoint is not responding on your Windows PC, let's move on to the solutions.

Use Software to Recover a Crashed PowerPoint File

With the help of the Fixo Document Repair Tool, you can easily handle corrupted Microsoft Office files and perform PowerPoint content error repair. This versatile repair software is a powerful and efficient program that can fix MS Word and resolve issues with MS Excel, PowerPoint, and PDF files.

Since this software is compatible with all versions of Microsoft Word, Excel, and PowerPoint, you won't need any other tools to convert your PDF files.

Using such a PPT repair tool is the most effective way to resolve issues of PowerPoint files crashing. To get immediate assistance, you can download and run this tool to restore your PowerPoint files (.ppt/.pptx/.pptm) to their original state and recover and fix all corrupted, damaged, or inaccessible data from PDF files.

With the necessary background information and the best features of Fixo introduced, let's proceed to learn how to use the Fixo software to resolve PowerPoint file crashes on your computer:

How to Fix PowerPoint Not Responding: 4 Effective Solutions

A non-responsive PowerPoint can significantly hinder your user experience, especially during crucial presentations. To ensure smooth functioning of PowerPoint on your Windows computer, we've compiled some troubleshooting methods. Before diving into the solutions, watch the video below for a quick overview of how to address the PowerPoint not responding issue:

    • 00:20 - Open PowerPoint with administrator privileges
    • 00:54 - Update Windows
    • 01:23 - Quickly fix PowerPoint using the Command Prompt

Solution 1: Force-quit the unresponsive PowerPoint app

The Microsoft PowerPoint application can sometimes run into issues, causing it to behave abnormally or stop working altogether on Windows. In such cases, you can force quit PowerPoint using the Task Manager and reopen it to help restore normal functioning. Here's how to forcibly close PowerPoint via the Task Manager:

Step 1: Press Ctrl + Shift + Esc to open the Task Manager.

Step 2: Under the Processes tab, locate Microsoft PowerPoint, right-click on it, and select End Task from the context menu.

Forcibly Quit PowerPoint

After you force PowerPoint to quit, try opening the presentation again to see if it has recovered.

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Fix 2: Install the latest Office PowerPoint update

If the version of PowerPoint on your Windows PC is outdated, it can cause PowerPoint not responding. Therefore, it's wise to install any available Office updates on your computer. So, follow these steps to install the latest Office PowerPoint update:

Step 1: Open PowerPoint and click the "File" tab on the ribbon.

2. In the left pane, click the Accounts option, then click the Update Options button and choose Update Now.

Update Now

Wait for Microsoft Office to find and apply all necessary updates. Once this is done, PowerPoint should run smoothly on your computer without any issues.

Fix 3: Investigate issues with add-ons

Sometimes, an add-in installed in PowerPoint might cause PowerPoint to stop responding. You'll need to turn these add-ins off one by one, and then re-enable them to find the problematic add-in. Here's how you can troubleshoot add-ins in PowerPoint:

Step 1: Open PowerPoint and click the "File" tab on the ribbon.

Step 2: Click the "Options" button in the left pane.

PowerPoint Options

Step 3: In the PowerPoint Options window, click on the “Add-ins” option on the left. Then, click on the dropdown next to “Manage” and select “COM Add-ins.” Click the “Go” button next to it.

COM加载项

4. Clear the check box next to every add-in in the COM Add-ins window, and click OK to disable them all.

Disable PowerPoint Add-ins

After that, restart PowerPoint and enable each add-in one by one. Watch PowerPoint's performance as you enable each add-in. If you identify a problematic add-in, remove it immediately to prevent PowerPoint from freezing in the future.

Fix 4: Use the Repair function of Microsoft Office

You can automatically repair and fix issues that cause PowerPoint to run slowly, stop responding, or freeze by repairing your Office programs:

Step 1: Right-click the Windows Start icon and select "Apps & features" from the context menu.

Step 2: Search for the Microsoft Office Suite in the list of applications. Then, click on the three dots menu next to it and select "Modify."

Modify Microsoft PowerPoint Options

Step 3: Click the radio button next to “Repair” in the pop-up window, and then click “Continue” to start repairing Microsoft Office.

Repair Microsoft PowerPoint

Now, follow the instructions on the screen to repair Microsoft Office, and then restart your computer. Check if PowerPoint works properly之后.

Conclusions

Given that PowerPoint not responding is a common issue encountered by many PPTX users, you can employ the solutions mentioned in the article to fix the unresponsive PowerPoint problem. You can take preventive measures based on the cause of the issue, such as force-quitting PowerPoint, installing the latest PPT updates, checking for issues with PowerPoint add-ins, or repairing Microsoft Office. Overall, Fixo Document Repair Tool is a highly recommended and popular program for dealing with PowerPoint issues, making it the optimal solution for resolving PowerPoint not responding issues.

"FAQ: PowerPoint Not Responding Issues"

Do you have other questions about PowerPoint not responding on your Windows PC? Check out this list of common issues and solutions:

1. How do I fix PowerPoint not responding?

You can resolve the PowerPoint not responding issue by closing and reopening the PowerPoint file, installing the latest PPT updates, checking for possible PowerPoint add-in issues, or repairing Microsoft Office.

2. Why is my PowerPoint presentation not responding?

If your PowerPoint file is unresponsive, frozen, or stuck, it might be due to not using the latest version of PowerPoint. There could be another process currently using PowerPoint, preventing your PPT file from opening. Previously installed add-ins can also affect PowerPoint files.