HP Laptop Won't Turn On But Power Light Is On [Step-by-Step Guide]

Click on the quick links below to learn eight of them now.

• 1. Restart the Computer
• 2. Check External Disks and Devices
• 3. Check the Battery
• 4. Perform a Hard Reset on an HP Laptop
• 5. Enter Safe Mode
• 6. Refresh or Reset an HP Laptop
• 7. Drain Static Charge and Load Default BIOS
• 8. Update the BIOS on an HP Laptop

Seeing a Windows 10 or Windows 11 black screen no cursor issue can be very frustrating. Lately, some HP laptop users have been complaining about the "HP laptop won't turn on but power light is on" problem and are trying to figure out how to get the screen to turn back on.

In this article, we will delve into the reasons behind an HP laptop not turning on but the power light being on and offer effective solutions to address the issue.

You can try the following post for more solutions on black screen issues:

Why won't your HP laptop turn on, but the power light is on?

Well, the exact reason for "HP laptop won't turn on but power light is on" is unknown. However, here are some of the most common causes for a black screen on a laptop.

• Damaged or worn-out battery.
• Operating system or hardware component failure.
• Issues with newly installed hardware or software.
• Problems with external hardware or devices.
• BIOS setup issues.
• Damage to the HP laptop screen.

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How to fix an HP laptop with a black screen but powered on

Here are some troubleshooting steps to try for a black screen issue on your HP laptop.

1. Restart the computer.

A simple restart can work wonders for electronic devices, giving the operating system a fresh start and fixing minor issues. If your HP laptop won't turn on, it could be due to a small glitch during the boot process, and a restart can reload the process and resolve the problem.

Read more: Surface won't turn on, Computer won't turn on, causes and fixes

Check external disks and devices

Malfunctioning external devices connected to your laptop can also cause the black screen issue on your laptop, even when it's powered on.

Step one: Close your laptop.

Step 2: Disconnect all external devices and disks from your laptop.

Step 3: Try turning on the laptop.

If it turns on, reconnect each external device one at a time to identify which one might be causing the issue. If it still doesn't turn on, try the next solution.

3. Check the Battery

Steps to check if a battery is functioning properly:

The first step is to turn off and remove the battery from your HP laptop.

Step 2 Try plugging in the AC adapter to a live outlet and see if the laptop works without the battery.

If the test indicates that the battery is low, the battery might be damaged and require replacement.

If not, insert the battery into the notebook and proceed to the next solution.

4. Resetting a HP Laptop

Step 1: Turn off the HP notebook and disconnect any external devices.

Step 2: Remove the battery, and hold down the Power button for 15 seconds to drain any residual electricity.

Step 3. Put the battery back in, reconnect the charger, and turn on your HP laptop.

Step 4. On the screen that appears, click Continue, select the Start Windows Normally option, and press Enter.

If your phone has a non-removable battery, don't do this, as it can void your warranty and potentially damage the device. Instead, hold down the power button for 8-10 seconds, then wait a bit before turning it back on.

Read more: [HP laptop stuck in boot loop](/partition-manager-software/hp-stuck-in-boot-loop.html) and [HP laptop stuck on HP screen](/partition-master/hp-laptop-stuck-on-hp-screen.html).

5. Enter Safe Mode

If your HP laptop won't turn on, but the power light is on, you can still use your laptop in Safe Mode. When you start in Safe Mode, it will remove any problematic programs and drivers, and allow you to create a new user account in case the original one is corrupted.

The steps to enter HP Laptop's Safe Mode are: 1. Restart your HP laptop. 2. As the computer starts, press the F11 key repeatedly, which will open the "Boot Options" menu. 3. Select "Safe Mode" or "Safe Mode with Networking" (if you need internet access in Safe Mode). 4. Press the Enter key to confirm your selection. 5. Your computer will now start in Safe Mode. Here, you can troubleshoot issues or perform necessary system repairs. Please note that the method for entering Safe Mode may vary slightly depending on the model of your HP laptop. If the above steps don't work, refer to your laptop's user manual or contact HP customer support for specific guidance.

Step one: unplug all external disks and devices, and restart your computer.

Step 2. Restart, and press the f8 key repeatedly before the HP or Windows logo appears.

Step 3. When prompted, choose to Enable network security mode.

6. Refresh or Reset HP Laptop

Step 1: To refresh your HP laptop, open the Choose an option screen on your laptop.

Step 2: Select Troubleshoot > Reset or refresh your PC > Next.

Step 3: Wait for the laptop to start up successfully.

7. Discharge static electricity and load the default BIOS

Step 1. Press and hold the Power button for 15 seconds.

Step 2: Press the Esc or F10 key to open the BIOS Setup menu.

Step 3: Select “Restore default settings” from the options, and press “Enter.”

Step 4: Exit the BIOS settings and restart your laptop.

Updating the BIOS on an HP Laptop can be done following these steps: 1. **Check for BIOS Updates**: Visit the official HP Support website (support.hp.com) and enter your laptop's model number to find the latest drivers and updates. Look for "BIOS" or "System BIOS" in the list. 2. **Download the Update**: Once you locate the latest BIOS update, download it to your computer. Save the file to a convenient location, preferably on the desktop. 3. **Backup Your Data**: Although updating the BIOS is generally safe, it's always a good idea to back up important data before making system changes. 4. **Shut Down the Laptop**: Turn off your HP laptop completely, unplug any external devices, and remove the charger. 5. **Boot into BIOS**: Press and hold the "Esc" key while turning on the laptop. This should bring up the Startup Menu. From there, select "F10" to enter the BIOS. 6. **Save and Exit**: In the BIOS menu, look for an option like "Exit" or "Save & Exit Setup." Choose this to exit the BIOS and initiate the boot process. 7. **Install the Update**: Restart your laptop and press the key indicated on the screen to start the installation process (usually "F9" or "F12"). Follow the on-screen instructions to install the BIOS update. 8. **Do Not Power Off**: During the BIOS update, do not turn off the laptop or interrupt the process in any way. It's crucial to let it complete without interference. 9. **Reboot and Verify**: After the update is finished, your laptop will automatically restart. Upon rebooting, check the BIOS version to ensure the update was successful. Remember, BIOS updates should only be performed if necessary, as they address specific issues or add new features. Incorrectly updating the BIOS can lead to serious problems, so follow the instructions carefully.

The steps to update the BIOS on an HP laptop are as follows: 1. **Preparation**: - Ensure your laptop is connected to power to avoid battery drain during the update process. - Backup important data in case any issues occur during the update. - Visit the official HP website (www.hp.com). 2. **Find the Latest BIOS Version**: - Search for your laptop model on the HP website. - Navigate to the corresponding product page and locate the "Drivers and Downloads" or "Software & Downloads" section. - Search for "BIOS" or "firmware" updates and select the version compatible with your laptop's operating system. 3. **Download the BIOS Update**: - Click the download link and save the BIOS update file to your desktop or another easily accessible location. - Close all open applications, including antivirus software. 4. **Run the BIOS Update Utility**: - Locate the downloaded BIOS update file and double-click to run it. - Follow the on-screen instructions, which may involve an extraction process followed by installation. 5. **Execute the BIOS Update**: - During the update, you may be prompted to restart your computer. Make sure not to disconnect power or force a shutdown during this time. - Your laptop might automatically enter BIOS update mode, which could take a few minutes. 6. **Completion and Verification**: - After the update is complete, your laptop will automatically restart. Wait patiently until the operating system loads. - Access the BIOS settings (usually by pressing F10, F2, Delete, or another key during startup) to check the BIOS version information and confirm the successful update. Please note that different HP laptop models might have slightly different BIOS update procedures, so it's advisable to always refer to the official guidelines.

Step 1: Plug your laptop into a power source.

Step 2. Press the Windows logo key + B at the same time.

Step 3: Press and hold Windows + B, then press and hold the Power button for one second.

Step 4: Now, release all keys and the power light blinks.

Step Five: The laptop's screen will stay black for 40 seconds.

Step 6: The HP BIOS Update screen appears, and the BIOS update process starts.

What to Do After You Solve a Problem

If the issue of your HP laptop not turning on but the power light is on has been resolved, follow these steps to prevent such errors from occurring in the future.

1. Back up your HP laptop right now

Issues like the HP laptop not turning on but power light on might lead to data loss when troubleshooting. To protect your data, it's recommended to back up in advance. An efficient tool that utilizes advanced technology to help you seamlessly back up and restore data is Todo Backup Home.

Todo Backup Home is an excellent automatic backup software that specializes in providing efficient backup strategies and recovery management. The software employs the advanced 3-2-1 backup rule, offering system, disk/partition, and file backup capabilities. It also boasts cloning, upgrading, and migration features, making it a reliable hard drive cloning tool. Additionally, it lets you create bootable disks, mount ISO images, and leverage intelligent recovery environments.

Key features of Todo Backup include:

• An award-winning automatic backup solution for all scenarios.
• A reliable hard drive cloning tool for upgrading and duplication purposes.
• Multiple backup modes available with support for user-defined scheduled backup plans.
• Multichannel cloud storage support with a free 250GB cloud space offered by the company.

Now that the black screen issue is taken care of, let's proceed with backing up your HP computer following the detailed tutorial below.

Step 1: Launch Todo Backup, and on the main interface, click “Create Backup” and then “Select backup content”.

Step 2: Click on "OS" among the four options to start the backup process.

Step 3: The system partition will be selected automatically, you just have to choose the location.

Step 4. You can choose to save the backup file on your local drive, cloud storage, or NAS. You can also connect an external hard drive to save the system backup file.

Step 5: You can customize the settings as you need in the Options on the bottom left. Then, click on Backup Now, and the backup process will start.

* After the backup is complete, you can right-click on the backup task on the left to check its status, recover, open, or delete the backup.

Update available device drivers

A driver is the communication medium between hardware and software, so it's essential that they're up to date and error-free. You can update or repair drivers manually or automatically.

Track down the manufacturer of the driver and update it manually to fix the issue. There are plenty of tools that can find the right drivers and update them for you. Use one of these to automate the process.

The Ultimate Arbiter

The exact cause of "Hp laptop won't turn on but power light is on" remains unclear, so our approach is to try some effective solutions to get your laptop back to normal. This article offers methods to solve the "Hp laptop won't turn on but power light is on" issue, as well as introduces a backup software tool, Todo Backup Home, to protect your crucial data in case of emergencies in the future.

Frequently Asked Questions (FAQs)

How do I force my HP laptop to turn on?

You can force a HP laptop to boot by following these three steps:

Step 1: Restart the computer and press the F11 key immediately.

Step 2: Click “Start.” Hold down the Shift key, and then click on the power button. Restart while holding down the Shift key.

Step 3: Hold down Shift until the computer restarts.

2. Why is my HP computer screen black and unresponsive?

There can be various reasons for your HP laptop screen going black, and here are some of them:

• Battery issues.
• CMOS battery failure.
• Operating system malfunction.
• Software updates.
• External hardware conflicts.
• Virus attacks.
• BIOS settings.
• HP laptop screen issues.