"PS5 Unable to Launch Game or Application: Your Comprehensive Guide for 2024"

The "PS5 cannot start game or app" error might be accompanied by error codes like CE-100095-5, CE-107891-6, CE-107885-9, and so on. On this page, we offer nine comprehensive solutions for this problem:

Why can't my PS5 start a game or app? How do I effectively resolve this issue? Don't worry! Here are the solutions. This article will outline all potential causes for this problem and subsequently offer troubleshooting steps based on these reasons. Firstly, let's understand why the PS5 might be unable to launch games or applications.

Why the PS5 Can't Launch Games or Apps

Several factors can lead to the "PS5 was unable to launch the game or application" error message. These could include issues with the PS5's system software version, problems with the storage device, incompatibilities between the system software and the game, or other software-related issues. Here, I've outlined some potential causes of the error: 1. **Outdated System Software**: Your PS5 might be running an older version of the system software, which could prevent certain games or applications from functioning properly. 2. **Storage Issues**: The internal or external storage device might be full, causing the console to fail in launching the game or app. 3. **Corrupted Game Data**: The data for the game or application might have become corrupted, leading to the inability to start it. 4. **Incompatible Game Version**: If you're trying to run a game that's not compatible with your current system software, you'll encounter this error. 5. **Download or Installation Errors**: Partially downloaded or improperly installed games or apps can also trigger this issue. 6. **System Bugs or Glitches**: Occasionally, bugs in the PS5's firmware can cause issues like this. 7. **Third-Party App Compatibility**: Third-party applications might face compatibility issues with the PS5, especially if they haven't been updated to work with the latest system updates. 8. **Network Connection Problems**: A poor internet connection might interfere with the ability to launch games or apps that require online verification or updates. 9. **Physical Damage**: Physical damage to the PS5 console or storage device could also lead to this error. 10. **System Software Bugs**: Specific bugs in the system software could prevent certain games or apps from launching correctly. To troubleshoot, try updating your system software, checking storage space, verifying game integrity, or performing a safe mode reboot. If the issue persists, consider reaching out to PlayStation support for further assistance.

• Error/bug in code
• Overheated hardware
• Unstable power supply
• Storage device failure
• Corrupted or missing system files
• Insufficient storage space on the device

Considering these reasons, we have compiled a list of nine solutions in the following section. If you are encountering this issue, make sure not to miss the remedies outlined below.

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9 Solutions to Fix PS5 Unable to Start Game or App [Step-by-Step Guide]

We have discussed the possible reasons behind your PS5's inability to launch games or applications. The nine solutions to this issue are as follows:

1. Solution 1: Reinstall the Faulty Game or App 2. Solution 2: Restart the PS5 Console 3. Solution 3: Check the Disc for Errors 4. Solution 4: Verify PS4 to PS5 Compatibility 5. Solution 5: Modify Saved Data and Game/App Settings 6. Solution 6: Update the System Software 7. Solution 7: Rebuild PS5 Database 8. Solution 8: Factory Reset PS5 9. Solution 9: Replace the Old Hard Drive

Now, I'll walk you through each of the nine fixes one by one. Let's get started!

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Solution 1: Reinstall the Faulty Game/App

You might encounter the "PS5 unable to open game or app" issue when the game or application hasn't been installed properly, or some of its essential files are missing or corrupted. Reinstalling could resolve the problem, and here's how to do it: 1. **Power Off the PS5**: Press and hold the power button on your console until you hear a second beep, indicating that it has fully powered off. 2. **Sign In**: Connect your controller to the PS5 using the USB cable and turn it back on by pressing the power button again. Sign in to your user account if prompted. 3. **Access Settings**: On the home screen, navigate to the top right corner and press the Options button on your controller to access the menu. Select 'Settings' or 'System'. 4. **Select Game or App**: Scroll down and choose 'Game or App Library'. Find the problematic game or app and highlight it. 5. **Delete Content**: Press the Options button for the selected game or app, then choose 'Delete'. Confirm the deletion when prompted. 6. **Reinstall the Game or App**: Return to the PS5 store or the 'Game or App Library' and search for the game or app you just deleted. Download and install it again. 7. **Update**: After installation, ensure to check for any available updates for the game or app in the 'Settings' > 'System' > 'Software' > 'System Software Updates and Notifications' or directly from the game/app menu. 8. **Verify Installation**: Launch the game or app to see if the issue has been resolved. If you still encounter problems, there might be other underlying issues, and you may need to seek further assistance. Remember to keep your PS5 firmware up to date, as updates often contain bug fixes and improvements that can help with such issues.

Step 1. Turn on the PS5 console and click the gear icon to open the settings menu.

Step 2. Scroll down the pop-up Settings menu and locate then select "Storage."

Step 3. Select "Games & Apps," and all the PS5 games installed on your console will be listed. They are typically sorted by the amount of time you have played them by default.

Step 4. Scroll down the menu and select the target app or game. Tap "Delete" in the bottom right corner.

Step 5. Restart your PS5. Afterwards, download and install the game/app once more to check if the issue has been resolved.

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Fortunately, the solution is straightforward, as this issue typically concerns HDMI cables, system glitches, or wrong configurations. But let's first understand the causes.

Solution 2: Restart the PS5 Console

A straightforward and effortless method to resolve the error is by restarting your PS5 console. Please follow the steps outlined below: 1. Press and hold the power button on your PS5 until you hear a second beep. This will initiate a full shutdown. 2. Wait for a few moments to ensure that the console has completely turned off. 3. Release the power button, and then press it again to turn on your PS5. 4. Wait for the console to boot up and check if the error persists. If the issue continues after restarting, there might be other factors at play, and further troubleshooting may be required.

Step 1. First, turn off the PS5 console.

Step 2. Disconnect the PS5 power cable from the wall socket. Also, it's recommended to remove any peripherals connected to the PS5, such as the DualSense controller.

Step 3. Let the PS5 console remain in this state for about 3 minutes, then plug the PS5 power cable back into the wall socket.

Step 4. Connect the DualSense controller to the console and power on the device. Following this, wait for the PS5 system software to load completely.

之后，检查问题是否已经解决。

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Fix 3: Check the Disk for Errors

You might encounter this issue if there's a problem with the PS5's internal or external hard drive. It's advisable to check the hard drive for any errors. The PS5 comes equipped with a PCIe Gen 4 M.2 NVMe SSD. Hence, it's recommended to perform an SSD Health Check on the hard disk. A useful tool to assist you with this is tools Partition Master.

Its disk surface test and disk health features can help you check the condition of your hard drive and keep your hard drive healthy.

Step 1. Open AOMEI Partition Assistant. Right-click the disk that you wish to check and click "Surface Test".

Step 2. The operation will be performed immediately and all bad sectors will be marked in red.

Then, you have completed the entire process of the disk surface test. In addition, Partition Master can do a lot to manage your disk, such as:

• Free up hard drive space
• Check HDD/SSD temperature
• Check SSD health on Windows
• Format external/internal hard drive for PS5/4
• Repair bad sectors on SD card/external hard drives
• Clone all game data before changing the hard drive

As a professional disk management tool, you can utilize it to perform numerous tasks for your PS5. Download it to give it a try.

Fix 4: Check PS4 to PS5 Compatibility

Incompatibilities with the currently installed PS5 system software can lead to an error stating "PS5 cannot launch a game or application." If you consistently encounter the error code CE-107885-9, ensure that the game is compatible with your PS5 console.

Fix 5: Modify Saved Data and Game/App Settings Rectify Issue with Stored Data and Game/Application Preferences

Here's a possible solution for the error. Follow these steps to modify the saved data and game/application settings: 1. **Access the Settings Menu**: First, access the settings menu of your device, whether it's a gaming console, computer, or mobile phone. This is usually represented by a gear icon. 2. **Find Application or Game Management**: Look for an option that pertains to application or game management. This could be named "Apps," "Games," "Application Manager," or something similar. 3. **Select the Affected Game/App**: Scroll through the list of installed apps or games and choose the one that's causing the error. 4. **Manage Data or Storage**: Within the app or game's settings, find an option to manage data or storage. This may include "Saved Data," "Save Games," "Storage," or "Data Management." 5. **Clear or Edit Saved Data**: Depending on the platform, you'll have the option to clear or edit the saved data. Be cautious as clearing data might result in loss of progress. If there's an "Edit" option, use it to modify any incorrect or problematic settings. 6. **Modify Game/App Settings**: If needed, return to the game or app itself and navigate to its settings menu. Here, you can adjust any settings that might be contributing to the error. 7. **Update the App/Games**: Make sure the game or app is up-to-date. Outdated software can often cause errors. Check for any available updates in the app store or within the game's settings. 8. **Reinstall the App/Game**: If all else fails, consider uninstalling and reinstalling the game or app. This will often resolve issues related to corrupted files or settings. Remember, these steps may vary slightly depending on your device and the specific game or application you're using.

Step 1. On your PS5 console, open the "Settings" menu and navigate to "Saved Data" and then "Game/App Settings."

Step 2. Click on the "Game Presets" tab in the left panel. Navigate to the "Performance Mode" or "Resolution Mode" section, as depicted in the image.

Step 3. Change it from Game Default to Performance Mode.

Step 4. Restart your PS5 and then open the app/game to try again.

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Fix 6: Update the System Software

Outdated software versions can indeed lead to various issues or performance glitches. To update your PlayStation 5 (PS5) system software to the latest version, follow this step-by-step guide: 1. **Power on your PS5**: Press the power button on your console for a few seconds until you hear a beep, indicating that it's turning on. 2. **Access the Settings menu**: Once the home screen appears, navigate to the top right corner and select the 'Settings' icon, which resembles a gear. 3. **Select System**: In the Settings menu, scroll down and choose 'System'. 4. **Update System Software**: In the System menu, find and click on 'System Software'. Then, choose 'Update System Software'. 5. **Check for Updates**: You'll see two options: 'Update Using Internet' and 'Update from USB Storage Device'. If you have a reliable internet connection, select 'Update Using Internet'. The console will now check for any available updates. 6. **Download the Update**: If an update is found, follow the on-screen instructions to download the new version. Be patient as the download size may vary depending on the update. 7. **Install the Update**: After the download is complete, your PS5 will prompt you to install the update. Confirm the installation, and your console will restart automatically. 8. **Verification**: Once the installation finishes, your PS5 will verify the new system software. This process shouldn't take long. 9. **Return to the Home Screen**: Your PS5 should now be running the latest system software. Return to the home screen to continue gaming or using other features. Remember, it's always a good idea to keep your console's software up to date to ensure optimal performance, bug fixes, and access to new features.

Step 1. Go to the following path: Settings > System > System Software > System Software Update and Settings.

Step 2. Choose the "Update System Software" option. If there is any available update version, follow the on-screen instructions to download and install it.

Fix 7: Rebuild PS5 Database

This technique can prevent the PS5 console from freezing or functioning slowly. Here are the steps:

Step 1. Download and use the PS5 Database Manager to rebuild the PS5 database.

Step 2. Next, click on "File" and select "Open Backup File."

Step 3. To complete the process, press Start Rebuild Database and follow the on-screen prompts. Alternatively, you can rebuild your PS5 database using the steps outlined below.

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Fix 8. Perform a Factory Reset on PS5

If your PS4/PS5 is unable to run a game or application, you can perform a factory reset on PS4/5 to resolve the issue. The steps to do so are outlined below:

Step 1. Click on the "Settings" option from the home menu on your PS5.

Step 2. Navigate to the path: System Software > Reset Options > Reset your console.

Step 3. Restart your PlayStation 5 console and reinstall the app or game. Check if the issue has been resolved.

Step 9: Replace the Old Hard Drive [Back to Top](#0)

If your old hard drive is encountering the "low disk space" issue or has reached the end of its lifespan, you can replace the old hard drive with a new one and reinstall your applications and games to resolve the problem. If you wish to preserve your game data, you'll need to clone all your data onto the new drive. Please follow the link below to clone your hard drive.

How to Copy a Partition to Another Hard Drive [Two Efficient Methods]

On this page, you will discover why you might need to copy a partition to another hard drive and learn two effective ways to accomplish this task.

Conclusion

Why doesn't my PS5 game or app launch? How do I resolve the "PS5" issue stating "unable to start the game or app"? This article aims to address these concerns. Detailed steps for each solution are provided, allowing you to follow along and prevent errors.

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If you have any other questions regarding PS5 issues, you might want to read the next section.

"PS5 Unable to Start Game or App Frequently Asked Questions"

This issue could potentially spoil your gaming experience. To aid you in understanding the problem with the PS5 unable to launch games or apps, I've compiled a list of additional questions. Feel free to refer to them if you require assistance.

1. What steps do you take when your PS5 displays the error message "Cannot start the game"?

Many potential reasons can cause this issue, but you can attempt the following methods to resolve it:

1. Reinstall the problematic game or app 2. Restart the PS5 console 3. Check the disc for errors 4. Verify PS4 to PS5 compatibility 5. Modify saved data and game/app settings 6. Update the system software 7. Rebuild the PS5 database 8. Perform a factory reset on the PS5 9. Replace the existing hard drive

2. Why isn't my PS5 loading anything?

The possible reasons are as follows:

• Error/bug in code
• Overheated hardware
• Unstable power supply
• Storage device failure
• Corrupted or missing system files
• Insufficient storage space on the device

3. Why is my PS5 frozen on the 'Closing This Game or App' screen?

The reason is clear, as almost everyone encounters technical bugs and glitches at some point. To address this error, you can attempt to resolve it by restarting your PS5 console. If the problem persists, reach out to PlayStation Support for assistance.