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In this article, you'll discover:

  • What Causes PowerPoint to Crash and Why It Occurs
  • Download the PowerPoint Document Repair Tool
  • Swift Solutions for PowerPoint Crashing Issues
  • Additional Methods to Resolve PowerPoint Crashing

What Is PowerPoint Crashing and Why Does It Occur

Microsoft's PowerPoint is often the go-to tool for both businesses and individuals to create impressive presentations. It is versatile and can be employed for various purposes such as significant conferences, educational sessions, or even group projects among students.

It visualizes the speaker's creative process and makes it much easier for the audience to grasp their direction. However, it's not without flaws - it may occasionally freeze or unexpectedly quit. Another common issue users might encounter is "PowerPoint keeps crashing".

If you attempt to click the slide and it doesn't respond or the entire screen turns semi-transparent, it indicates that your PowerPoint has crashed. If you haven't saved your unsaved work, you risk losing the modifications you've made. Naturally, PowerPoint might crash, freeze, or unexpectedly quit due to specific reasons. Review the reasons below to prevent issues or more effectively address the problems you're encountering.

  • ?PowerPoint Files Become Damaged: PowerPoint might crash due to corruption in the file itself, preventing it from playing correctly.
  • Add-ins Cause Issues: If you've recently installed new add-ins, they could be the problem, as they might not be compatible with the program.
  • ?Poor Internet Connection: A weak internet connection can significantly impact the stable performance of PowerPoint's built-in features, leading to crashes.
  • ?‍?Overloaded Multitasking: You might be running too many tasks simultaneously, with another process utilizing PowerPoint at the same time.

Download the PowerPoint Document Repair Tool

Regardless of the causes, you should first address them promptly by implementing feasible solutions. If you've confirmed that your files are corrupted, you can resort to premium document repair tools like Fixo Document Repair Tool.

This versatile document repair tool can also repair MS Word, Excel, and PDF file issues along with PowerPoint files. Hence, it's ideal for students and professionals relying on Office software. With Fixo Document Repair, you can address numerous common PowerPoint errors without any technical assistance, such as "PowerPoint found a problem with content," PowerPoint unable to play a video, or "PowerPoint cannot insert a video from the selected file." Below are some of its standout features:

  • Resolve issues with unreadable files and files not opening, such as Excel unable to open the file.
  • Provide a seamless user experience with its straightforward and user-friendly interface.
  • Batch repair corrupted files to save time and streamline the process, like 修复损坏的文件.

Here's what you should do to repair your corrupted documents:

Step 1. Download and install Fixo on your PC or laptop. Select "File Repair" to fix corrupted Office files, including Word, Excel, PDF, and others. Click "Add Files" to choose the damaged documents.

Add files to repair documents with Fixo

Step 2. To repair multiple files simultaneously, click the "Repair All" button. If you wish to repair a single document, hover your pointer over the targeted file and select "Repair." You can also preview the documents by clicking the eye icon.

select documents to repair

Step 3. Click "Save" to save the selected document. Choose "Save All" to save all the repaired files. Select "View Repaired" to locate the repaired folder.

save repaired documents in Fixo

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Quick Fixes for PowerPoint Crashing

Here are some easy and quick fixes, especially for computer novices; if you are a techie who has tried them out, jump to other solutions to get your problem solved.

  1. Solution 1: Check if Another Process is Using PowerPoint
  2. Solution 2: Verify Your File Sizes
  3. Solution 3: Check Your Internet Connection
  4. Solution 4: Update Antivirus Software

Fix 1: Check if Another Process is Using PowerPoint

If another program on your PC is currently using PowerPoint, it might cause conflicts and lead to additional crashes. You can either wait for those other processes to finish on their own or terminate them manually. To do this, type "Task Manager" into the search bar and hit Enter. In the Task Manager, locate PowerPoint under Apps, expand it, and right-click on any task you wish to end.

end task

Fix 2: Check Your File Sizes

If your PowerPoint presentation contains 30 slides or more, or exceeds 30 MB in size, it might be considered too large and could demand substantial system resources, potentially leading to a PowerPoint crash. To address this issue, you can attempt to compress the media to low quality within the PowerPoint application or compress the entire PowerPoint file along with the embedded videos and images. Additionally, converting the video and photo formats might be a sensible option.

compress media to low quality

Solution 3: Check Internet Connection

For now, bypass the online features and revisit them when you have a more stable internet connection. Work on your files locally, make sure to save your progress, and then upload them to your OneDrive or SharePoint system later.

check internet connection Translation: 检查互联网连接

Fix 4: Update Anti-virus Software

Though anti-virus software is used to safeguard our data and information, it can occasionally interfere with the normal functioning of our processes if it's running in the background. It can also lead to PowerPoint file corruption. Rather than卸载it, it's advisable to try updating it first to see if it can rectify potential threats.

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Other Solutions to Fix PowerPoint Crashing

If the quick fixes don't resolve the crash, you can attempt more complex solutions, compared to those mentioned above, to see if they assist in resolving the issue.

  1. Method 1: Disable COM Add-ins
  2. Method 2: Update PowerPoint to the Latest Version
  3. Method 3: Repair Microsoft Office

Method 1: Disable COM Add-ins

COM Add-ins are supplementary programs that can expand the functionality and utilities of Microsoft Applications. They enhance user experiences by adding specialized features and custom commands.

However, newly installed COM add-ins might be compatible with your PowerPoint. First, you can disable these add-ins to check if they are causing the issue. This method also applies when you encounter "Word cannot open the document." Follow the steps below to disable add-ins in PowerPoint:

Step 1. Open PowerPoint and click the "File" option at the top of the screen.

go to file

Step 2. Select "Options" and then tap on "Add-ins".

Step 3. You can now view all installed add-ins on the right. Uncheck the ones you don't want and click "OK" to confirm.

disable com add ins

Now, restart PowerPoint to see if it still crashes.

Method 2: Update PowerPoint to the Latest Version

Updating PowerPoint to the latest version can resolve this issue or problems like PowerPoint unable to play videos. By keeping PowerPoint updated, you can address previous issues and avoid any system-related problems. Follow these steps to update: 1. Open Microsoft PowerPoint. 2. Click on "File" in the top-left corner of the window. 3. Select "Account" from the menu options. 4. In the Account window, locate the "Update Options" section. 5. Click on "Update Now" to initiate the update process. 6. Wait for the update to download and install. This may take a few minutes. 7. Once the update is complete, restart PowerPoint. 8. Verify if the issue has been resolved. By following these steps, you ensure that PowerPoint is running on the most recent version, which can often fix compatibility or performance problems.

Step 1. Launch PowerPoint and go to the "File" menu.

Step 2. Go to "Account" > "Update Options."

Step 3. Click "Update Now" to initiate the process.

update powerpoint

Once the update is complete, restart your computer and open PowerPoint.

Method 3: Repair Microsoft Office

If all the above methods fail, the issue might not lie with the file or PowerPoint specifically; it could be an issue with the entire Microsoft Office suite. You can repair Microsoft Office using its built-in repair utility or other available Microsoft repair tools. Here's how to do it using the built-in feature:

Step 1. First, close all running Office applications.

Step 2. Type Add or remove programs in the search bar.

Step 3. Search for your version of Microsoft Office among the installed applications and click "Modify".

Click on "Modify" in Apps & Features. click modify in apps and features

Step 4. Choose "Yes" to allow the app to make changes to your PC.

Step 5. At this point, you can opt for either Quick Repair or Online Repair. Begin with Quick Repair. If it doesn't succeed, proceed to Online Repair.

try quick repair

Frequently Asked Questions (FAQs) on PowerPoint Crashing

Here are some commonly asked questions regarding this error:

1. How do I prevent my PowerPoint from crashing?

    检查是否有其他进程正在使用PowerPoint。 查看是否存在加载项方面的问题。 修复Office。

2. Why does my PowerPoint keep crashing?

This issue usually occurs after upgrading your Microsoft Office to a version that is not compatible with your computer. Since antivirus software can interfere with system issues leading to such problems, it might also result in PowerPoint crashing.

3. What to do if PowerPoint freezes without saving?

Close the window after opening the file by clicking on it. If the Document Recovery window doesn't appear, go to the PowerPoint menu and select the File tab. At the bottom of the Recent Presentations list, click Open. Select Recover Unsaved Presentations.

4. How can I fix my PowerPoint presentation?

Follow these steps:

    1. Right-click the .pptx file in File Explorer.
    2. Select "View online". 
    3. In the orange ribbon, click on the file name.
    4. Select Version History.
    5. Select each prior version of your file and repair it (if necessary).

Final Words in English: In conclusion, it's crucial to remember that effective communication transcends language barriers. Whether it's Chinese, English, or any other language, the essence of our message should always resonate with our audience. As we navigate through diverse cultures and languages, let's strive for understanding, respect, and connection. After all, words have the power to build bridges, not walls.

In this post, we examined the reasons behind PowerPoint crashing and provided various solutions for both computer novices and tech-savvy individuals. You can attempt to resolve the issue using different approaches. If your files become corrupted, it is highly recommended to utilize Fixo Document Repair工具 to help restore them. You can download and try it now.