Users often complain about issues while opening PowerPoint on their MacBook. Don't worry! This is one of the most common Microsoft Office errors encountered by macOS users. Such an error message might pop up due to a corrupted file or an incorrect version denying you access to the file. Hence, if you're looking to resolve the 'PowerPoint won't open on Mac' error, this article provides ample information to help you troubleshoot the issue effortlessly.
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Solutions That Work | Step-by-Step Troubleshooting |
---|---|
Solution 1. Repair the Unopenable PowerPoint with Document Repair Tool | Users usually get confused when they receive an error message that says the document cannot be opened...Full Steps |
Solution 2. Force Quit PowerPoint | If PowerPoint fails to launch on MacBook, you might consider...Full Steps |
Solution 3. Update the PowerPoint App | If the above methods don't work, you can look for app updates. This may be because...Full Steps |
Solution 4. Start Mac in Safe Mode | If the first three solutions don't help, it's time to start your Mac in Safe Mode, which will allow you to...Full Steps |
More Solutions | Your app settings are saved in a Microsoft PowerPoint preference file. To resolve...Full Steps |
Users often get confused when they receive an error message stating that a MS Word, PowerPoint, or Excel document is deleted or recently inaccessible while trying to open it. They need assistance to comprehend what the issue implies! A corrupted document can lead to an unopenable PPT file on a Mac. Hence, you should rely on tools like Fixo Document Repair to mend corrupted documents and rectify this error.
The Office file repair tool can fix issues with corrupted files, so it's recommended to repair errors in different documents.
This powerful software can fix almost any error text that pops up when you try to open a specific document. In all cases, the Fixo Document Repair tool can help you mend corrupted PowerPoint files. The main highlights of this tool are:
You can refer to the instructions in this article to repair corrupted PowerPoint files:
Step 1: Download, install, and launch the Fixo Document Repair tool.
You can download this repair tool via the download button provided or any other official source. After installation, double-click on the Fixo icon to launch it. Click on "File Repair" > "Add File," select and fix corrupted Word, Excel, PDF, and other documents.
✨ Step 2: Repair the Damaged Document Immediately
After adding files, you can click “Repair” to fix a specific document, or choose “Repair All” to fix all the files in the list at once.
Step 3: Preview and save the repaired document
Now that the file is ready, you can save it. You can also click the eye icon to preview the document. After clicking “Save All,” look for the repaired files in the popup by selecting “Show repaired.”
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If PowerPoint won't open on your MacBook, you can force it to quit so that it's completely closed. After that, try restarting the app to see if it opens as it should. Force-quitting PowerPoint and restarting the app is a simple process that involves a few steps.
Step 1: Click on the Apple icon in the top left corner.
Step 2: Select "Force Quit" from the drop-down menu.
Step 3: Select “Microsoft PowerPoint” from the list of apps, then click “Force Quit.”
Select “PowerPoint” and click “Force Quit”
Step 4: Restart the PowerPoint application.
If the above solution doesn't work, try looking for an update for the application. This could be due to a bug in the current version of PowerPoint on your Mac. Here's how to update the PowerPoint app:
1. Click on the Launchpad icon. Alternatively, you can open Spotlight by pressing "⌘ Command+Space." Now, type "App Store" into the Spotlight search bar, then hit "Enter" to launch the Mac App Store.
Step 2: Tap the "App Store" icon to open it.
Step 3: Click on the "Update" option from the left sidebar.
4 Press Command+R to reload the page.
If none of the above solutions work, it's time to start your Mac in Safe Mode, which boots your computer with third-party apps disabled. This troubleshooting step also ensures that system apps stay running when you boot up your Mac. Here's how:
For users with an M1 Mac
Step 1: Click on the Apple icon in the top left corner of your screen and select “Shut Down.”
Step 2: With the Mac off, hold down the Power button until you see two options on the screen.
Step 3: Click on “Macintosh HD,” hold down the “Shift” key, and select “Continue in Safe Mode.”
Step 4: After your Mac starts up in Safe Mode, open PowerPoint to see if it runs normally in this environment.
For Mac users with Intel processors
1. Click the Apple logo, then click Restart.
Step 2: Hold down the “Shift” key while starting up.
Step 3: Release the "Shift" key when you see the login window.
Once your Intel Mac is in Safe Mode, open PowerPoint to see if it runs normally. If it does, the issue might be with your Mac's regular mode. To fix this, proceed to the next solution.
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Your app settings are saved in the Microsoft PowerPoint preferences file, which you can delete when encountering issues like a black screen in iMovie, among others.
To resolve this issue, you can temporarily move the preference file. However, the steps to delete the PowerPoint preference file are as follows:
Step 1. Open the "Finder" app.
Step 2. From the top menu bar, choose Go.
3. Click the "Go to Folder" option.
Step 4: Type ~/Library in the search bar, and press "Enter."
Step 5: Click on the first result shown in the image.
Step 6: Select the "Container" folder from the list.
Step 7. In the Finder, open the search field and type com.microsoft.PowerPoint.plist, then press Return.
Step 8: Click on the file, and drag it to the Trash.
Step 9. Restart the Microsoft PowerPoint app.
If your MacBook is still having storage issues after deleting various apps, you can use Disk Utility to fix any errors that might be affecting the performance of PowerPoint or your Mac's overall functionality. Here are the steps to follow:
1. Press Command + Space to launch Spotlight, then type “Disk Utility” and press Return.
Step 2: In the Disk Utility window, click the "First Aid" button.
Step 3: Click Run to start First Aid.
Step 4: Click “Continue” to confirm your selection.
Please restart PowerPoint.
If all else fails on your MacBook, you might need to create a new user account temporarily. Switching to a fresh user account is a great troubleshooting option for when PowerPoint won't open on a Mac. Here's how:
1. Click the Apple icon in the top-left corner of the screen, then select “System Preferences.”
Step 2: Choose "Users and Groups."
Select Users and Groups
Step 3: Click the “Lock” icon in the bottom left corner of the “Users & Groups” window.
4. Type your Mac's password, then click the “Unlock” button.
Step 5: Click the "+" to add a new user.
Step 6: Once you have filled in all the information, click "Create User."
Click the Create User button.
You should now see the new user profile you created in the left-hand menu.
Step 8. Close the tab, and click the Apple icon again.
Step 9. After creating the new account, log out of the existing one and log back in.
The last resort is to uninstall and reinstall the PowerPoint application. Here's how:
Step 1: Click on the "Launchpad."
Step 2: Tap and hold the PowerPoint icon until all of your apps begin to jiggle.
Step 3. Click the “Close” icon on the PowerPoint application.
Step 4: Select "Delete" to confirm your choice.
Step 5: After uninstalling the app, open the App Store and reinstall Microsoft PowerPoint.
Here are some common issues to consider if PowerPoint won't open on your Mac:
Why can't I open my PowerPoint presentation on a Mac?
Corrupted PowerPoint preferences can cause issues that prevent your PPT app from opening on Mac.
2. Why won't Microsoft PowerPoint open?
Even if the PowerPoint file doesn't appear corrupted, it may not work if it seems incompatible with your current version of PowerPoint, or if you're trying to open a PPT file that was made in an older version of the program.
3. Why can't I download PowerPoint on my Mac?
When attempting to install PowerPoint on your Mac, you must ensure that you're connected to the World Wide Web. The application won't download if your internet connection is unstable.
With the solutions provided, you can prevent PowerPoint from not opening on your Mac. While the above fixes should be helpful in most cases, keeping your software up to date is beneficial for ensuring a smooth user experience. Additionally, if you're concerned about a damaged PPT file on your Mac and want to repair it, you should download and install the Fixo Document Repair tool.